slug: opsramp
provider: OpsRamp
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Software & Technology
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 7
edges:
- tag: Ticketentity
  spec_file: opsramp-ticketentity-api-openapi.yml
  capability_id: BC-600.30
  capability_id_l1: BC-600
  capability_name: IT Service Management
  confidence: 0.85
  evidence: POST /{clientId}/ticketentity  createTicket  Create a ticket; POST /{clientId}/ticketentity/{ticketId}/actions  updateTicket  Update
    a ticket with an action
  reason: Ticket creation and action-based updates within an IT operations management platform is classic
    IT service management (incident/request handling).
- tag: Alerts
  spec_file: opsramp-alerts-api-openapi.yml
  capability_id: BC-600.40
  capability_id_l1: BC-600
  capability_name: IT Operations Management
  confidence: 0.8
  evidence: POST /{clientId}/alerts  Create alerts on resources; POST /{clientId}/alerts/{alertId}/actions/{action}  Execute
    an action on an alert
  reason: Infrastructure monitoring alerts raised against managed resources on an AIOps/ITOM platform
    — day-to-day IT operations monitoring, not financial-crime or business alerting.
- tag: Monitoring
  spec_file: opsramp-monitoring-api-openapi.yml
  capability_id: BC-600.40
  capability_id_l1: BC-600
  capability_name: IT Operations Management
  confidence: 0.8
  evidence: GET /{tenantId}/monitoring/templates-search  Search monitoring templates
  reason: Monitoring templates applied to hybrid infrastructure resources — infrastructure monitoring
    configuration within IT operations management.
- tag: Resourcemonitors
  spec_file: opsramp-resourcemonitors-api-openapi.yml
  capability_id: BC-600.40
  capability_id_l1: BC-600
  capability_name: IT Operations Management
  confidence: 0.75
  evidence: POST /{tenantId}/resourcemonitors  createResourceMonitor  Create resource monitors; vendor
    is an "AIOps and IT operations management platform for hybrid infrastructure monitoring"
  reason: Creating monitors over infrastructure resources is day-to-day IT operations monitoring. The
    frame's observability capability (BC-4220.20) concerns a SaaS vendor's own service; this is a general
    ITOM tool, so the cross-industry IT Operations capability is the honest mapping.
- tag: Alerts Search
  spec_file: opsramp-alerts-search-api-openapi.yml
  capability_id: BC-600.40
  capability_id_l1: BC-600
  capability_name: IT Operations Management
  confidence: 0.7
  evidence: GET /{tenantId}/alerts-search  Search alerts
  reason: Query surface over the same IT infrastructure monitoring alerts; same capability, though it
    is only a search endpoint so confidence is lower.
- tag: Jobs
  spec_file: opsramp-jobs-api-openapi.yml
  capability_id: BC-600.40
  capability_id_l1: BC-600
  capability_name: IT Operations Management
  confidence: 0.7
  evidence: POST /{tenantId}/jobs  Create automation job; POST /{tenantId}/jobs/{jobId}/run  Execute a
    scheduled job
  reason: Creation and execution of IT automation jobs on managed infrastructure, which is IT operations
    automation. Could arguably be generic job scheduling plumbing, hence moderate confidence.
- tag: Ticketentity Search
  spec_file: opsramp-ticketentity-search-api-openapi.yml
  capability_id: BC-600.30
  capability_id_l1: BC-600
  capability_name: IT Service Management
  confidence: 0.7
  evidence: GET /{tenantId}/ticketentity-search  searchTickets  Search tickets
  reason: Query surface over the ITSM ticket store; supports IT service management, though it is only
    a retrieval operation so confidence is moderate.