slug: oracle-hospitality
provider: Oracle Hospitality
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Travel & Hospitality
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 28
edges:
- tag: Housekeeping
  spec_file: oracle-hospitality-housekeeping-api-openapi.yml
  capability_id: BC-4060.20
  capability_id_l1: BC-4060
  capability_name: Housekeeping Operations
  confidence: 0.95
  evidence: '"Housekeeping enables you to schedule daily room cleaning, maintenance, and housekeeping
    staff activities"; getHousekeepingAttendantsSchedule, getHousekeepingDiscrepancies'
  reason: Explicitly hotel housekeeping operations — room cleaning schedules, task sheets, room conditions,
    discrepancies — a direct match to Housekeeping Operations.
- tag: Reservation
  spec_file: oracle-hospitality-reservation-api-openapi.yml
  capability_id: BC-4020
  capability_id_l1: BC-4020
  capability_name: Reservation & Booking Management
  confidence: 0.95
  evidence: '"postReservation  Create Reservation"; "postCancelReservation  Cancel Reservation"; "putReinstateReservation  Reinstate
    a Reservation"'
  reason: Core hotel reservation lifecycle — create, retrieve, update, cancel, reinstate reservations
    for a hotel. Plainly Reservation & Booking Management; the surface spans capture, modification and
    cancellation so no single L2 is named.
- tag: AccountsReceivables
  spec_file: oracle-hospitality-accountsreceivables-api-openapi.yml
  capability_id: BC-200.30
  capability_id_l1: BC-200
  capability_name: Accounts Receivable Management
  confidence: 0.9
  evidence: '''The OPERA Cloud Accounts Receivable module enables you to manage debtors'' accounts, invoices,
    and remittance''; GET /accounts/{accountId}/statements getStatements; GET /hotels/{hotelId}/accounts/invoicesOnHold'
  reason: Operations create and maintain AR accounts, invoices, statements, reminder letters and AR transactions
    — customer invoicing and collections, i.e. Accounts Receivable Management.
- tag: FrontDeskOperations
  spec_file: oracle-hospitality-frontdeskoperations-api-openapi.yml
  capability_id: BC-4060.10
  capability_id_l1: BC-4060
  capability_name: Front Office Operations
  confidence: 0.9
  evidence: Front Desk features some of the most commonly used operations in OPERA Cloud, such as managing
    guest arrivals, managing in-house guests, and managing guest departures... room assignments, and quick
    check outs as well as opening folios; POST /hotels/{hotelId}/externalRoomKeys  Requests room key(s)
  reason: 'The operations are canonical front-office work: arrivals/in-house/departures, room assignment,
    folios, room keys, billing reservations and daily docket at a specific hotel. Front Office Operations
    is the plain reading.'
- tag: ARI Publication
  spec_file: oracle-hospitality-ari-publication-api-openapi.yml
  capability_id: BC-4010.50
  capability_id_l1: BC-4010
  capability_name: Channel Manager Operations
  confidence: 0.85
  evidence: POST /inventory Publish Inventory; POST /rates Publish Rates; POST /restrictions Publish Restrictions
    — 'for distribution partners to receive in real time property restrictions/availability, rate, and
    inventory schedules updates, also known as ARI'
  reason: Publishes availability, rate and inventory updates to distribution channel partners with delivery
    status visible in OPERA — exactly channel-manager hub synchronisation of inventory, rates and restrictions
    across distribution channels.
- tag: Channel
  spec_file: oracle-hospitality-channel-api-openapi.yml
  capability_id: BC-4010.50
  capability_id_l1: BC-4010
  capability_name: Channel Manager Operations
  confidence: 0.85
  evidence: '"Channel Management allows a property to configure and administer channels such as OTAs,
    and web channels, covering functionality such as channel configuration, availability, inventory and
    restrictions"'
  reason: Explicit channel-manager functionality synchronising rates, inventory and restrictions across
    OTA and web distribution channels.
- tag: EventManagement
  spec_file: oracle-hospitality-event-management-api-openapi.yml
  reanchored_from: oracle-hospitality-eventmanagement-api-openapi.yml
  capability_id: BC-4110
  capability_id_l1: BC-4110
  capability_name: Events & Group Operations Management
  confidence: 0.85
  evidence: The Events feature in OPERA Cloud is designed to manage any kind of catering activity... a
    three-day business meeting with meals, breaks, and specific meeting functionSpaceDetails with setupCode
    and resource requirements; POST /blocks/{blockId}/cateringPackages  Add catering packages to a block
  reason: Operations create and manage catering events against group blocks, event resources, function
    space details and catering package revenue — clearly meetings/banqueting event operations at hospitality
    venues. Left at L1 because the surface spans space/resources, BEO-style execution and event revenue
    rather than one sub-capability.
- tag: ProfileMembership
  spec_file: oracle-hospitality-profilemembership-api-openapi.yml
  capability_id: BC-4050
  capability_id_l1: BC-4050
  capability_name: Travel Loyalty Programme Management
  confidence: 0.85
  evidence: postEnrollment "Create an Enrollment"; redeemAward "Redeem an award"; getAwardsToGrant; getMemberHistory
    "Get primary membership history details of a guest"; schemas tierAdministrationType, memberAwardType,
    benefitsType
  reason: Operations run loyalty membership enrollment, award issuance and redemption, points/tier administration
    and claims — clearly loyalty programme operation; spans earn, burn and tier so no single L2 is chosen.
- tag: Reservation Request
  spec_file: oracle-hospitality-reservation-request-api-openapi.yml
  capability_id: BC-4020.10
  capability_id_l1: BC-4020
  capability_name: Reservation Capture
  confidence: 0.85
  evidence: '"postReservation  Create reservation"; "postOnHoldReservation  Commit/Ignore an onHold reservation"'
  reason: Create, modify, retrieve, cancel and commit on-hold reservations for properties on behalf of
    distribution partners — reservation capture across originating channels.
- tag: ReservationAsync
  spec_file: oracle-hospitality-reservationasync-api-openapi.yml
  capability_id: BC-4020
  capability_id_l1: BC-4020
  capability_name: Reservation & Booking Management
  confidence: 0.85
  evidence: '"startReservationDetailsMassUpdateProcess  Updates reservation details of a given list of
    reservations"; "startRoomingListValidationProcess  Validate Rooming List Reservations"'
  reason: Bulk/asynchronous operations over existing reservations (details, traces, preferences, housekeeping
    options, rooming list validation, daily summary) — reservation lifecycle management; spans several
    sub-capabilities so only L1 asserted.
- tag: AccountsReceivablesConfig
  spec_file: oracle-hospitality-accountsreceivablesconfig-api-openapi.yml
  capability_id: BC-200.30
  capability_id_l1: BC-200
  capability_name: Accounts Receivable Management
  confidence: 0.8
  evidence: putARAccountTypes  Operation to modify AR Account Types; getARFlaggedReasons  Operation to
    fetch AR flagged reasons
  reason: Reference-data configuration for the Accounts Receivable module (AR account types, flagged reasons,
    reminder/finance-charge cycles in schemas such as aRFinanceChargeType). It is configuration rather
    than transaction processing, so confidence is moderated, but the capability it serves is clearly AR
    management.
  recovered_from: sweep-20260828T235257Z-edges.json
- tag: Commissions
  spec_file: oracle-hospitality-commissions-api-openapi.yml
  capability_id: BC-4020.60
  capability_id_l1: BC-4020
  capability_name: Booking Payment & Settlement
  confidence: 0.8
  evidence: GET /hotels/{hotelId}/bankAccounts/{bankAccountId}/agents/{agentId}/reservationsForCommissions
    Operation to fetch Reservations for Commissions associated to a Travel Agent; changeCommissionCheck
  reason: Processing and payment of travel-agent commissions against reservations — booking-level partner
    settlement.
- tag: Content
  spec_file: oracle-hospitality-content-api-openapi.yml
  capability_id: BC-4010.70
  capability_id_l1: BC-4010
  capability_name: Distribution Content Syndication
  confidence: 0.8
  evidence: '"for distribution partners to retrieve property Channel content information"; GET /hotels/{hotelCode}/roomTypes
    Room Types Information'
  reason: Exposes property, room type and rate plan content to distribution partners — content syndication
    to channels.
- tag: MembershipConfig
  spec_file: oracle-hospitality-membershipconfig-api-openapi.yml
  capability_id: BC-4050.10
  capability_id_l1: BC-4050
  capability_name: Loyalty Programme Design
  confidence: 0.8
  evidence: postMembershipBenefitPrograms "Create Membership Benefit Program"; getMembershipClasses; "retrieve
    membership levels that are configured for a property, or create new membership enrollment codes";
    schemas membershipLevelType, membershipLevelRules
  reason: Configuration of membership levels, classes, awards and benefit programmes is loyalty programme
    architecture and benefit catalogue design.
- tag: Profile
  spec_file: oracle-hospitality-profile-api-openapi.yml
  capability_id: BC-4040.10
  capability_id_l1: BC-4040
  capability_name: Guest Profile & Identity Management
  confidence: 0.8
  evidence: '"This API facilitates creation of a company/agent/group/source profile in OPERA"; getDuplicateOPERASubscriptions
    "Get profiles with duplicate OPERA Cloud subscriptions"; schema recentlyAccessedProfileType, suspendedProfilesMatchStatsByMatchCriteriaType'
  reason: CRM profile surface creates and maintains guest/company profiles including duplicate detection
    and match status — stewardship of the single guest/traveller record.
- tag: RatePlanAsync
  spec_file: oracle-hospitality-rateplanasync-api-openapi.yml
  capability_id: BC-4030.20
  capability_id_l1: BC-4030
  capability_name: Pricing & Rate Strategy Management
  confidence: 0.8
  evidence: '"adding/updating daily rates'' pricing schedules and best available rates by day or length
    of stay"; "startHurdleRatesProcess  Operation to configure hurdle rates."'
  reason: Operations set daily rate-plan pricing schedules, best-available-rate by length of stay, and
    hurdle rates — rate strategy and yield controls for hotel rate plans, i.e. travel revenue/rate strategy
    management rather than product master or reservation handling.
- tag: Reservation Notification
  spec_file: oracle-hospitality-reservation-notification-api-openapi.yml
  capability_id: BC-4020.10
  capability_id_l1: BC-4020
  capability_name: Reservation Capture
  confidence: 0.8
  evidence: '"allows authorized channel partners to create and update reservations for any active property";
    "postReservationNotif  Notify of new reservation"'
  reason: Channel partners transmit already-committed reservations into the property systems — reservation
    capture from an originating channel, without pricing/availability validation. Booking lifecycle capability
    rather than channel connectivity configuration.
- tag: RatePlan
  spec_file: oracle-hospitality-rate-plan-api-openapi.yml
  reanchored_from: oracle-hospitality-rateplan-api-openapi.yml
  capability_id: BC-4030.20
  capability_id_l1: BC-4030
  capability_name: Pricing & Rate Strategy Management
  confidence: 0.78
  evidence: '"Rate Management provides all the tools you need to effectively define and manage the rate
    structures for a property ... creating and managing rate codes, rate classes, rate categories, display
    sets, rate strategies, as well as managing promotion groups and codes"; getBestAvailableRates; schemas
    rateAmountsType, massRateChangeRecordStatusType'
  reason: Defines and adjusts rate plans, BAR, rate strategies and promotion codes for hotel properties
    — rate and pricing strategy management.
- tag: Activity
  spec_file: oracle-hospitality-activity-api-openapi.yml
  capability_id: BC-410
  capability_id_l1: BC-410
  capability_name: Sales Management
  confidence: 0.75
  evidence: APIs to cater for Sales Activity functionality in OPERA Cloud ... an account management tool
    for managing daily tasks such as appointments, sales calls, contact follow-up
  reason: Sales activity tracking (calls, appointments, follow-ups, activity statistics) against accounts
    — a sales execution surface. L1 Sales Management is supported; the evidence spans account management
    and general sales activity administration, so no L2 is asserted.
  recovered_from: sweep-20260828T235257Z-edges.json
- tag: Cashiering
  spec_file: oracle-hospitality-cashiering-api-openapi.yml
  capability_id: BC-4060.10
  capability_id_l1: BC-4060
  capability_name: Front Office Operations
  confidence: 0.75
  evidence: GET /cashiers/{cashierId}/transactions Get Cashier Transactions; PUT /cashiers/{cashierId}/closure
    Close Cashier; GET /cashierReportPostings
  reason: Front office cashiering — folio postings, cashier shift closure, comp redemptions at the property.
    Sits in front office operations (folio settlement) rather than corporate finance.
- tag: Content Notification
  spec_file: oracle-hospitality-content-notification-api-openapi.yml
  capability_id: BC-4010.70
  capability_id_l1: BC-4010
  capability_name: Distribution Content Syndication
  confidence: 0.75
  evidence: '"notification message specification for distribution partners to receive in real time property
    content, channel room and rate updates"'
  reason: Push syndication of property content and channel room/rate updates to distribution partners;
    notification mechanics but the payload is distribution content syndication.
- tag: Shop
  spec_file: oracle-hospitality-shop-api-openapi.yml
  capability_id: BC-4010
  capability_id_l1: BC-4010
  capability_name: Travel Distribution & Channel Management
  confidence: 0.75
  evidence: '"for distribution partners to find properties availability, room-rates offers for a single
    property or a specific room-rate offer detail"; "getPropertyOffers  Property Offers"'
  reason: Shopping surface exposed to distribution partners for property search, offers, addons and availability
    calendar — merchandising travel product through indirect distribution channels. Only L1 asserted since
    the partner type (OTA, GDS, wholesaler) is not specified.
- tag: Distribution Controls
  spec_file: oracle-hospitality-distribution-controls-api-openapi.yml
  capability_id: BC-4010.50
  capability_id_l1: BC-4010
  capability_name: Channel Manager Operations
  confidence: 0.72
  evidence: Oracle Hospitality Distribution Property Controls specification for distribution partners
    to retrieve property controls and settings; getPropertyControls  Fetch Channel Property Controls for
    a given channel and a Hotel; schema ChannelPropertyControls
  reason: The single operation exposes per-channel property control settings to distribution partners,
    which is channel-hub/distribution connectivity configuration. Only one operation, so sub-capability
    choice between channel-manager operations and general channel distribution carries some ambiguity.
- tag: ProfileExternal
  spec_file: oracle-hospitality-profileexternal-api-openapi.yml
  capability_id: BC-4040.10
  capability_id_l1: BC-4040
  capability_name: Guest Profile & Identity Management
  confidence: 0.72
  evidence: getExternalProfiles "Retrieve profiles from external system"; getValidatedAddresses "Retrive
    valid addresses from a third party vendor"; validateEmail, validatePhone; checkIataNumber "Validate
    IATA number"
  reason: Interchange and third-party verification of guest/company profile identity data (address, email,
    phone, membership number) — profile identity management and verification.
- tag: BlockStats
  spec_file: oracle-hospitality-blockstats-api-openapi.yml
  capability_id: BC-4110.70
  capability_id_l1: BC-4110
  capability_name: Event Performance & Post-Event Reporting
  confidence: 0.7
  evidence: GET /blocks/statistics getBlockStats Get Block statistics; "A block is a group of rooms held
    for guests who are attending an event, meeting, or function"
  reason: Reporting/statistics over hotel business blocks (group event room blocks) — best fits event/group
    performance reporting; could also be group room block management, hence moderate confidence.
- tag: FOFStats
  spec_file: oracle-hospitality-fofstats-api-openapi.yml
  capability_id: BC-4060.10
  capability_id_l1: BC-4060
  capability_name: Front Office Operations
  confidence: 0.7
  evidence: getFrontOfficeStatistics  Get front office Statistics; getRoomsByRoomStatus  Get counts of
    rooms by housekeeping status and front office status; getTaskSheetStatistics  Get housekeeping statistics
  reason: Read-only operational statistics for the front office, housekeeping status and reservation queues
    at a property — front-desk operational reporting. Some ambiguity between front office and housekeeping
    sub-capabilities, and between operations and management reporting, so confidence is moderate.
- tag: Inventory
  spec_file: oracle-hospitality-inventory-api-openapi.yml
  capability_id: BC-530
  capability_id_l1: BC-530
  capability_name: Inventory Management
  confidence: 0.7
  evidence: '"Get hotel inventory", "Get item inventory", "Hold item inventory", "Set sell limits by date
    range"'
  reason: Operations manage available room/item inventory, holds (reservations of stock) and sell limits
    by date — inventory availability and allocation control. Cross-industry Inventory Management is the
    closest fit; no hospitality-specific candidate exists.
  recovered_from: sweep-20260828T235257Z-edges.json
- tag: Report
  spec_file: oracle-hospitality-report-api-openapi.yml
  capability_id: BC-610.50
  capability_id_l1: BC-610
  capability_name: Analytics & BI Management
  confidence: 0.7
  evidence: '"APIs for adding, updating, and deleting stationery reports in OPERA Cloud"; "Return report
    parameters."; "Operation to change/create manager report statistics."'
  reason: Manages the catalogue of reports, report groups, parameters and text configuration — delivery
    and administration of reporting/BI output rather than any domain process.
  recovered_from: sweep-20260828T235257Z-edges.json