openapi: 3.2.0
info:
  title: OPERA Cloud Customer Relationship Management Profile LOV API
  description: APIs to cater for Customer Relationship Management (profile) functionality in OPERA Cloud.<br /><br /> There are different types of profiles in OPERA Cloud, including Guest, Company, Travel Agent, Source, Group, and Contact profile types.  A profile can store and display a wide range of information about the guest, company, travel agent etc., depending upon the type of profile.  For example, a guest profile can store the guest name, address, contact information, details on billing, membership benefits, preferences and much  more.  All profiles in OPERA when created are assigned a ProfileID.  This ID will be used throughout the CRM APIs.<br /><br /> Compatible with OPERA Cloud release 26.2.0.0.<br /><br /><p> This document and all content within is available under the Universal Permissive License v 1.0 (https://oss.oracle.com/licenses/upl). Copyright (c) 2020, 2026 Oracle and/or its affiliates.</p>
  version: 26.2.0.0
  termsOfService: https://www.oracle.com/legal/terms.html
  contact:
    email: hospitality_apis_ww_grp@oracle.com
  license:
    name: UPL
    url: https://opensource.org/licenses/upl
servers:
- url: /crm/v1
tags:
- name: ProfileLOV
  description: Profiles have many Lists of Values, storing the available options a user can select when updating a profile.  This module allows you to get available ListOfValues for Profile Preferences and AR Addresses on a profile.
paths:
  /profileListOfValues/availableARAddresses:
    get:
      summary: 'Get available AR Addresses '
      description: Use this API to fetch the available AR Addresses List Of Values for profiles <p><strong>OperationId:</strong>getAvailableARAddresses</p>
      operationId: getAvailableARAddresses
      parameters:
      - name: profileId
        in: query
        required: true
        description: A unique identifying value assigned by the creating system. The ID attribute may be used to reference a primary-key value within a database or in a particular implementation.
        schema:
          type: string
      - name: hotelId
        in: query
        required: true
        description: The property where the AR Account exists or is being created.
        schema:
          type: string
      - name: accountId
        in: query
        required: false
        description: A unique identifying value assigned by the creating system. The ID attribute may be used to reference a primary-key value within a database or in a particular implementation.
        schema:
          type: string
      - name: accountIdContext
        in: query
        required: false
        description: Used to identify the source of the identifier (e.g., IATA, ABTA).
        schema:
          type: string
      - name: accountType
        in: query
        required: false
        description: A reference to the type of object defined by the UniqueID element.
        schema:
          type: string
      - name: accountNo
        in: query
        required: false
        description: The Account Number of the AR Account of the Profile.
        schema:
          type: string
      - $ref: '#/components/parameters/authKey'
      - $ref: '#/components/parameters/externalData'
      - $ref: '#/components/parameters/x-app-key'
      - $ref: '#/components/parameters/x-request-id'
      - $ref: '#/components/parameters/x-originating-application'
      - $ref: '#/components/parameters/x-hotelid'
      - $ref: '#/components/parameters/x-externalsystem'
      - $ref: '#/components/parameters/Accept-Language'
      responses:
        '200':
          headers:
            Content-Language:
              description: Audience language
              x-example: en-GB
              schema:
                type: string
                pattern: '[a-zA-Z]{1,8}(-[a-zA-Z0-9]{1,8})*'
          description: Response to the request to fetch the available Accounts Receivables(AR) Addresses for a Profile.
          content:
            application/json;charset=UTF-8:
              schema:
                $ref: '#/components/schemas/availableARAddresses'
        '204':
          description: AvailableARAddresses not found.
        '400':
          $ref: '#/components/responses/400'
        '401':
          $ref: '#/components/responses/401'
        '403':
          $ref: '#/components/responses/403'
        '404':
          $ref: '#/components/responses/404'
        '405':
          $ref: '#/components/responses/405'
        '406':
          $ref: '#/components/responses/406'
        '413':
          $ref: '#/components/responses/413'
        '414':
          $ref: '#/components/responses/414'
        '415':
          $ref: '#/components/responses/415'
        '500':
          $ref: '#/components/responses/500'
        '502':
          $ref: '#/components/responses/502'
        '503':
          $ref: '#/components/responses/503'
      tags:
      - ProfileLOV
  /profileListOfValues/availablePreferences:
    get:
      summary: Get available preferences
      description: Use this API to fetch the available preferences List Of Values for profiles <p><strong>OperationId:</strong>getAvailablePreferences</p>
      operationId: getAvailablePreferences
      parameters:
      - name: id
        in: query
        required: true
        description: A unique identifying value assigned by the creating system. The ID attribute may be used to reference a primary-key value within a database or in a particular implementation.
        schema:
          type: string
      - name: hotelId
        in: query
        required: false
        description: Property for which preferences are to be fetched.
        schema:
          type: string
      - name: maxFetchSize
        in: query
        required: false
        description: Maximum records to be fetched.
        schema:
          type: integer
      - $ref: '#/components/parameters/authKey'
      - $ref: '#/components/parameters/externalData'
      - $ref: '#/components/parameters/x-app-key'
      - $ref: '#/components/parameters/x-request-id'
      - $ref: '#/components/parameters/x-originating-application'
      - $ref: '#/components/parameters/x-hotelid'
      - $ref: '#/components/parameters/x-externalsystem'
      - $ref: '#/components/parameters/Accept-Language'
      responses:
        '200':
          headers:
            Content-Language:
              description: Audience language
              x-example: en-GB
              schema:
                type: string
                pattern: '[a-zA-Z]{1,8}(-[a-zA-Z0-9]{1,8})*'
          description: A collection of preferences
          content:
            application/json;charset=UTF-8:
              schema:
                $ref: '#/components/schemas/availablePreferences'
        '204':
          description: AvailablePreferences not found.
        '400':
          $ref: '#/components/responses/400'
        '401':
          $ref: '#/components/responses/401'
        '403':
          $ref: '#/components/responses/403'
        '404':
          $ref: '#/components/responses/404'
        '405':
          $ref: '#/components/responses/405'
        '406':
          $ref: '#/components/responses/406'
        '413':
          $ref: '#/components/responses/413'
        '414':
          $ref: '#/components/responses/414'
        '415':
          $ref: '#/components/responses/415'
        '500':
          $ref: '#/components/responses/500'
        '502':
          $ref: '#/components/responses/502'
        '503':
          $ref: '#/components/responses/503'
      tags:
      - ProfileLOV
components:
  responses:
    '406':
      description: Not acceptable.
    '414':
      description: Request URI Too Large
    '400':
      description: Bad Request
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/exceptionDetailType'
    '403':
      description: Forbidden
    '413':
      description: Request Entity Too Large
    '415':
      description: Unsupported Media Type
    '404':
      description: Resource not found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/exceptionDetailType'
    '502':
      description: Bad Gateway
    '500':
      description: System Error
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/exceptionDetailType'
    '503':
      description: Service Unavailable
    '401':
      description: Unauthorized
    '405':
      description: Method not allowed
  parameters:
    x-hotelid:
      name: x-hotelid
      description: Mandatory parameter to identify the hotel code where the end user is logged in
      in: header
      required: true
      schema:
        type: string
    x-app-key:
      name: x-app-key
      description: Client or Partner's Application Key
      in: header
      required: true
      schema:
        type: string
        pattern: ^[a-f0-9]{8}-[a-f0-9]{4}-4[a-f0-9]{3}-[89aAbB][a-f0-9]{3}-[a-f0-9]{12}$
    authKey:
      name: authorization
      description: Bearer token that needs to be passed which is generated post user authentication
      in: header
      required: true
      schema:
        type: string
    x-externalsystem:
      name: x-externalsystem
      description: External system code.
      in: header
      x-example: EXTERNALSYSTEMCODE
      schema:
        type: string
        maxLength: 40
    externalData:
      name: externalData
      description: Pass this header as true, if payload needs DVM
      in: header
      schema:
        type: string
    x-originating-application:
      name: x-originating-application
      description: Customer's Integration Application Id
      in: header
      schema:
        type: string
    Accept-Language:
      name: Accept-Language
      description: Language code
      in: header
      schema:
        type: string
    x-request-id:
      name: x-request-id
      description: Request Id of an incoming request
      in: header
      schema:
        type: string
        pattern: ~*[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}
  schemas:
    preferenceType:
      type: object
      description: Guest Preference details for the profile.
      properties:
        preferenceValue:
          description: Preference value for display purposes.
          type: string
          minLength: 0
          maxLength: 200
        description:
          description: Preference Description for display purposes.
          type: string
          minLength: 0
          maxLength: 2000
        global:
          description: Whether this preference is property specific or not.
          type: boolean
        source:
          description: Source of the preference.
          type: string
          minLength: 0
          maxLength: 40
        hotels:
          description: If specified preference belongs to the Hotels listed, otherwise it is a global preference.
          type: array
          maxItems: 4000
          items:
            type: string
            minLength: 0
            maxLength: 20
        preferenceCode:
          type: string
          minLength: 0
          maxLength: 20
        excludedPreferencesCount:
          description: Specifies the count of preferences excluded for the attached reservation preference.
          type: integer
        copyToProfile:
          description: Specifies whether to copy the reservation preference to the profile or not.
          type: boolean
    countryNameType:
      type: object
      description: Code for a country or a nationality.
      properties:
        value:
          type: string
          description: Used for Character Strings, length 0 to 200.
          minLength: 0
          maxLength: 200
        code:
          description: Code for a country or a nationality.
          type: string
          minLength: 0
          maxLength: 20
    instanceLink:
      type: object
      description: Metadata describing link description objects that MAY appear in the JSON instance representation.
      properties:
        href:
          description: URI [RFC3986] or URI Template [RFC6570]. If the value is set to URI Template, then the "templated" property must be set to true.
          type: string
        rel:
          description: Name of the link relation that, in addition to the type property, can be used to retrieve link details. For example, href or profile.
          type: string
        templated:
          description: Boolean flag that specifies that "href" property is a URI or URI Template. If the property is a URI template, set this value to true. By default, this value is false.
          type: boolean
          default: false
        method:
          description: HTTP method for requesting the target of the link.
          type: string
          enum:
          - GET
          - POST
          - PUT
          - DELETE
          - PATCH
          - OPTIONS
          - HEAD
        targetSchema:
          description: Link to the metadata of the resource, such as JSON-schema, that describes the resource expected when dereferencing the target resource..
          type: string
        operationId:
          description: The operationId of the path you can call to follow this link.  This allows you to look up not only the path and method, but the description of that path and any parameters you need to supply.
          type: string
        title:
          description: Exact copy of the "summary" field on the linked operation.
          type: string
    errorInstance:
      title: Error Instance Details
      description: Complex type that contains error instance details for a REST call.
      type: object
      properties:
        type:
          type: string
          description: Absolute URI [RFC3986] that identifies the problem type.  When dereferenced, it SHOULD provide a human-readable summary of the problem (for example, using HTML).
        title:
          type: string
          description: Short, human-readable summary of the problem.  The summary SHOULD NOT change for subsequent occurrences of the problem, except for purposes of localization.
        status:
          type: integer
          description: HTTP status code for this occurrence of the problem, set by the origin server.
        detail:
          type: string
          description: Human-readable description specific to this occurrence of the problem.
        instance:
          type: string
          description: Absolute URI that identifies the specific occurrence of the problem.  It may or may not provide additional information if dereferenced.
        o:errorCode:
          type: string
          description: Application error code, which is different from HTTP error code.
        o:errorPath:
          type: string
          description: Path to the problem at the resource or property level.
      required:
      - type
      - title
    warningType:
      type: object
      description: Used when a message has been successfully processed to report any warnings or business errors that occurred.
      properties:
        value:
          type: string
          description: Property Value
        shortText:
          description: An abbreviated version of the error in textual format.
          type: string
          maxLength: 2000
        code:
          description: If present, this refers to a table of coded values exchanged between applications to identify errors or warnings.
          type: string
          minLength: 0
          maxLength: 20
        docURL:
          description: If present, this URL refers to an online description of the error that occurred.
          type: string
          maxLength: 2000
        status:
          description: If present, recommended values are those enumerated in the ErrorRS, (NotProcessed Incomplete Complete Unknown) however, the data type is designated as string data, recognizing that trading partners may identify additional status conditions not included in the enumeration.
          type: string
          maxLength: 2000
        tag:
          description: If present, this attribute may identify an unknown or misspelled tag that caused an error in processing. It is recommended that the Tag attribute use XPath notation to identify the location of a tag in the event that more than one tag of the same name is present in the document. Alternatively, the tag name alone can be used to identify missing data [Type=ReqFieldMissing].
          type: string
          maxLength: 2000
        recordId:
          description: If present, this attribute allows for batch processing and the identification of the record that failed amongst a group of records. This value may contain a concatenation of a unique failed transaction ID with specific record(s) associated with that transaction.
          type: string
          maxLength: 2000
        type:
          description: The Warning element MUST contain the Type attribute that uses a recommended set of values to indicate the warning type. The validating XSD can expect to accept values that it has NOT been explicitly coded for and process them by using Type ="Unknown".
          type: string
          minLength: 0
          maxLength: 20
        language:
          description: Language identification.
          type: string
          pattern: '[a-zA-Z]{1,8}(-[a-zA-Z0-9]{1,8})*'
        rph:
          description: Reference Place Holder used as an index for this warning.
          type: string
          minLength: 1
          maxLength: 8
    exceptionDetailType:
      title: Error Detail
      description: Complex type that contains error details for a REST call.
      type: object
      properties:
        type:
          type: string
          description: Absolute URI [RFC3986] that identifies the problem type.  When dereferenced, it SHOULD provide a human-readable summary of the problem (for example, using HTML).
        title:
          type: string
          description: Short, human-readable summary of the problem.  The summary SHOULD NOT change for subsequent occurrences of the problem, except for purposes of localization.
        status:
          type: integer
          description: HTTP status code for this occurrence of the problem, set by the origin server.
        detail:
          type: string
          description: Human-readable description specific to this occurrence of the problem.
        instance:
          type: string
          description: Absolute URI that identifies the specific occurrence of the problem.  It may or may not provide additional information if dereferenced.
        o:errorCode:
          type: string
          description: Application error code, which is different from HTTP error code.
        o:errorPath:
          type: string
          description: Path to the problem at the resource or property level.
        o:errorDetails:
          description: Details of the error message, consisting of a hierarchical tree structure.
          type: array
          items:
            $ref: '#/components/schemas/errorInstance'
        links:
          $ref: '#/components/schemas/links'
      required:
      - type
      - title
    availablePreferences:
      type: object
      properties:
        preferenceCollection:
          type: array
          description: A collection of preferences
          items:
            $ref: '#/components/schemas/preferenceTypeType'
        links:
          $ref: '#/components/schemas/links'
        warnings:
          $ref: '#/components/schemas/warningsType'
    addressInfoType:
      type: object
      description: Provides address information.
      properties:
        address:
          description: Address details for the profile.
          $ref: '#/components/schemas/addressType'
        id:
          description: A unique identifying value assigned by the creating system. The ID attribute may be used to reference a primary-key value within a database or in a particular implementation.
          type: string
          minLength: 0
          maxLength: 80
        type:
          description: A reference to the type of object defined by the UniqueID element.
          type: string
          minLength: 0
          maxLength: 40
    preferenceTypeType:
      type: object
      description: Preference details for the profile.
      properties:
        preference:
          description: Collection of Preferences for the profile.
          type: array
          maxItems: 4000
          items:
            $ref: '#/components/schemas/preferenceType'
        preferenceType:
          description: Preference group code.
          type: string
          minLength: 0
          maxLength: 20
        preferenceTypeDescription:
          description: Preference group description.
          type: string
        sequence:
          description: Preference Sequence.
          type: string
        maxQuantity:
          description: Maximum quantity of preferences allowed per preference group.
          type: integer
        availableQuantity:
          description: Available quantity of preferences (maximum quantity - Existing preferences)per preference group.
          type: integer
        maxResortUsedQuantity:
          description: Maximum quantity of preferences used by any resort per preference group.
          type: integer
        reservationPreference:
          description: Whether this preference is reservation preference or not.
          type: boolean
        createDateTime:
          description: Time stamp of the creation.
          type: string
          format: date-time
        creatorId:
          description: ID of creator. The creator could be a software system identifier or an identifier of an employee resposible for the creation.
          type: string
          minLength: 0
          maxLength: 200
        lastModifyDateTime:
          description: Time stamp of last modification.
          type: string
          format: date-time
        lastModifierId:
          description: Identifies the last software system or person to modify a record.
          type: string
          minLength: 0
          maxLength: 200
    warningsType:
      type: array
      description: Used in conjunction with the Success element to define a business error.
      maxItems: 4000
      items:
        $ref: '#/components/schemas/warningType'
    links:
      type: array
      items:
        $ref: '#/components/schemas/instanceLink'
    availableARAddresses:
      type: object
      description: Response to the request to fetch the available Accounts Receivables(AR) Addresses for a Profile.
      properties:
        addresses:
          description: Collection of Detailed information on an address for the customer.
          type: array
          items:
            $ref: '#/components/schemas/addressInfoType'
        links:
          $ref: '#/components/schemas/links'
        warnings:
          $ref: '#/components/schemas/warningsType'
    addressType:
      type: object
      description: Provides address information.
      properties:
        isValidated:
          description: Indicator to define if the Address is validated by the Address Validation System.
          type: boolean
        addressLine:
          description: When the address is unformatted (FormattedInd="false") these lines will contain free form address details. When the address is formatted and street number and street name must be sent independently, the street number will be sent using StreetNmbr, and the street name will be sent in the first AddressLine occurrence.
          type: array
          maxItems: 4
          items:
            type: string
            minLength: 0
            maxLength: 80
        cityName:
          description: City (e.g., Dublin), town, or postal station (i.e., a postal service territory, often used in a military address).
          type: string
          minLength: 0
          maxLength: 40
        postalCode:
          description: Post Office Code number.
          type: string
          minLength: 0
          maxLength: 15
        cityExtension:
          description: Post Office City Extension Code number. City Extension mainly used for UK addresses.
          type: string
          minLength: 0
          maxLength: 20
        county:
          description: County or District Name (e.g., Fairfax). Currently this attribute is not used.
          type: string
          minLength: 0
          maxLength: 20
        state:
          description: State or Province name (e.g., Texas).
          type: string
          minLength: 0
          maxLength: 20
        country:
          description: Country name (e.g., Ireland).
          $ref: '#/components/schemas/countryNameType'
        language:
          description: Language identification.
          type: string
          pattern: '[a-zA-Z]{1,8}(-[a-zA-Z0-9]{1,8})*'
        type:
          description: Defines the type of address (e.g. home, business, other).
          type: string
          minLength: 0
          maxLength: 20
        typeDescription:
          description: Describes the type code
          type: string
        primaryInd:
          description: When true, indicates a primary information.
          type: boolean
        updateReservations:
          description: Indicates whether to update the reservations or not. If true and the address is primary, then all associated active reservations will be updated with the new primary address.
          type: boolean
        barCode:
          description: The postal barcode for the address.
          type: string
          minLength: 0
          maxLength: 100
        createDateTime:
          description: Time stamp of the creation.
          type: string
          format: date-time
        creatorId:
          description: ID of creator. The creator could be a software system identifier or an identifier of an employee resposible for the creation.
          type: string
          minLength: 0
          maxLength: 200
        lastModifyDateTime:
          description: Time stamp of last modification.
          type: string
          format: date-time
        lastModifierId:
          description: Identifies the last software system or person to modify a record.
          type: string
          minLength: 0
          maxLength: 200
externalDocs:
  description: Find out more about Oracle Hospitality
  url: https://docs.oracle.com/en/industries/hospitality/integration_platforms.html