generated: '2026-08-13'
method: searched
source: >-
  https://blogs.oracle.com/siebelcrm/siebel-crm-support-extended-through-at-least-2037-long-term-confidence-continued-innovation,
  https://www.oracle.com/us/assets/lifetime-support-applications-069216.pdf,
  https://support.oracle.com/knowledge/Siebel/2416948_1.html,
  https://docs.oracle.com/cd/G30554_01/books/RestAPI/,
  https://ocistatus.oraclecloud.com/
provider: Oracle Siebel
providerId: oracle-siebel
summary: >-
  Siebel CRM is on Oracle's Continuous Delivery model: a numbered update ships
  roughly monthly (26.4, 26.5, 26.6, 26.7 …), each cumulative and applied by the
  customer to their own installation. The REST path version has stayed at v1.0
  throughout. Support is the strongest lifecycle signal Siebel has — Oracle
  publicly commits to a rolling ten-year Premier Support window, now stated
  through at least 2037.
versioning:
  api_version_scheme: path
  current_api_version: v1.0
  product_version_scheme: 'YY.M (calendar update)'
  current_product_version: '26.7'
  cadence: monthly
  model: Continuous Delivery
  note: >-
    Product updates do not rev the REST path version. A customer on 26.7 and a
    customer on 24.6 both call /siebel/v1.0; the difference shows up in which
    Business Objects and describe output their instance exposes, not in the URL.
    There is therefore no version negotiation available to a caller.
support_policy:
  program: Oracle Lifetime Support Policy — Oracle Applications
  premier_support_through: '2037'
  statement: >-
    Oracle has extended Siebel CRM support on a rolling ten-year basis, publicly
    stated as at least 2037. The Lifetime Support Policy datasheet for
    Applications carries the authoritative dates.
  datasheet: https://www.oracle.com/a/ocom/docs/support/premier/lifetime-support-applications-069216.pdf
  my_oracle_support_note: https://support.oracle.com/knowledge/Siebel/2416948_1.html
  statement_of_direction: https://blogs.oracle.com/siebelcrm/siebel-crm-statement-of-direction-2024-update
deprecation:
  policy_published: true
  policy_url: https://www.oracle.com/us/assets/lifetime-support-applications-069216.pdf
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  mechanism: >-
    Deprecations and desupport notices are published per release in the
    "Installation-Related Changes for Siebel CRM" and "What's New" sections of
    the Siebel documentation for each update, and in My Oracle Support desupport
    notices. There is no runtime Deprecation or Sunset header on the REST API, so
    a caller gets no in-band warning that an interface is going away.
  example: >-
    https://docs.oracle.com/en/applications/siebel/siebel-crm/26.3/szsig/c-Installation-Related-Changes-for-Siebel-CRM.html
  deprecated_operations_in_openapi: 0
  deprecated_operations_note: >-
    No operation in any of the ten OpenAPI documents in openapi/ carries
    deprecated: true.
status_page:
  url: https://ocistatus.oraclecloud.com/
  covers: Oracle Cloud Infrastructure services
  covers_siebel: false
  note: >-
    There is no Siebel status page and there cannot usefully be one: Siebel runs
    on the customer's own infrastructure. The OCI status page is listed because
    it covers the OCI compute a customer-managed Siebel deployment may sit on,
    not because Oracle operates a Siebel service whose uptime it reports.
sla:
  published: false
  note: >-
    No public API SLA. Availability is a property of the customer's own
    deployment. Contractual support response targets come from the Oracle
    Premier Support agreement, not from a published API SLA.
release_notes:
  changelog_artifact: changelog/oracle-siebel-changelog.yml
  docs_home: https://docs.oracle.com/cd/F26413_61/homepage.htm
  blog: https://blogs.oracle.com/siebelcrm/
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com