# Generated by API Evangelist (build-phrasing.py). Our phrasing, not observed demand.
overlay: 1.0.0
info:
  title: API Evangelist conversational phrasing for Oracle Siebel REST Service Requests API
  version: 1.0.0
extends: openapi/oracle-siebel-service-requests-api-openapi.yml
actions:
- target: $.info
  update:
    x-apievangelist-phrasing:
      method: generated
      generated: '2026-09-26'
      generator: build-phrasing.py
      label: Generated by API Evangelist
      operations: 5
- target: $.paths['/data/Service Request/Service Request'].get
  update:
    x-apievangelist-phrasing:
      intent: List service requests
      effect: read
      questions:
      - How can I see all open customer support tickets?
      - Can I filter service requests by severity or status with a search spec?
      - Which service requests are assigned to me in personal view?
      instructions:
      - text: List all service requests.
      - text: List service requests matching {searchspec}.
        slots:
          searchspec: query.searchspec
      - text: Show service requests in {view_mode} view.
        slots:
          view_mode: query.ViewMode
      method: generated
      generated: '2026-09-26'
- target: $.paths['/data/Service Request/Service Request'].post
  update:
    x-apievangelist-phrasing:
      intent: Open a new service request
      effect: write
      questions:
      - How do I open a new support ticket for a customer?
      - Can I set severity and priority when logging a service request?
      - What's the one required field for a new service request?
      instructions:
      - text: 'Open a service request: {abstract}.'
        slots:
          abstract: requestBody.Abstract
      - text: 'Log a {severity} severity service request for account {account}: {abstract}.'
        slots:
          severity: requestBody.Severity
          account: requestBody.Account
          abstract: requestBody.Abstract
      method: generated
      generated: '2026-09-26'
- target: $.paths['/data/Service Request/Service Request/{ServiceRequestId}'].get
  update:
    x-apievangelist-phrasing:
      intent: Get one service request by its ID
      effect: read
      questions:
      - How do I check the details of a specific support ticket?
      - Can I get just the status of one service request by row ID?
      instructions:
      - text: Get service request {sr_id}.
        slots:
          sr_id: path.ServiceRequestId
      - text: Show the {fields} of service request {sr_id}.
        slots:
          fields: query.fields
          sr_id: path.ServiceRequestId
      method: generated
      generated: '2026-09-26'
- target: $.paths['/data/Service Request/Service Request/{ServiceRequestId}'].put
  update:
    x-apievangelist-phrasing:
      intent: Update or insert a service request by ID
      effect: write
      questions:
      - How do I close out or change the status of an existing ticket?
      - Can I raise the priority on a service request that's already open?
      instructions:
      - text: Set service request {sr_id} ({abstract}) to status {status}.
        slots:
          sr_id: path.ServiceRequestId
          abstract: requestBody.Abstract
          status: requestBody.Status
      - text: Raise service request {sr_id} ({abstract}) to priority {priority}.
        slots:
          sr_id: path.ServiceRequestId
          abstract: requestBody.Abstract
          priority: requestBody.Priority
      method: generated
      generated: '2026-09-26'
- target: $.paths['/data/Service Request/Service Request/{ServiceRequestId}'].delete
  update:
    x-apievangelist-phrasing:
      intent: Delete a service request
      effect: destructive
      questions:
      - How do I delete a duplicate support ticket?
      - Can I permanently remove a service request by its row ID?
      instructions:
      - text: Delete service request {sr_id}.
        slots:
          sr_id: path.ServiceRequestId
      - text: Permanently remove service request record {sr_id}.
        slots:
          sr_id: path.ServiceRequestId
      method: generated
      generated: '2026-09-26'