{ "opencollection": "1.0.0", "info": { "name": "Support Management Incident API", "version": "20181231" }, "items": [ { "info": { "name": "Incident", "type": "folder" }, "items": [ { "info": { "name": "ListIncidents", "type": "http" }, "http": { "method": "GET", "url": "http://127.0.0.1/20181231/v2/incidents", "headers": [ { "name": "opc-request-id", "value": "" }, { "name": "ocid", "value": "" }, { "name": "homeregion", "value": "" }, { "name": "bearertokentype", "value": "" }, { "name": "bearertoken", "value": "" }, { "name": "idtoken", "value": "" }, { "name": "domainid", "value": "" } ], "params": [ { "name": "limit", "value": "", "type": "query", "description": "For list pagination. The maximum number of results per page, or items to return in a paginated \"List\" call. For important details about how pagination works, see [List Pagination](/iaas/Content/API/Concepts/usingapi.htm#nine).\n" }, { "name": "compartmentId", "value": "", "type": "query", "description": "The OCID of the tenancy." }, { "name": "sortBy", "value": "", "type": "query", "description": "The key to use to sort the returned items." }, { "name": "sortOrder", "value": "", "type": "query", "description": "The order to sort the results in." }, { "name": "timeUpdatedGreaterThanOrEqualTo", "value": "", "type": "query", "description": "Filter to return results updated only after the specified timestamp. Must be an RFC 3339 timestamp (e.g. 2025-12-07T17:42:54Z)." }, { "name": "lifecycleState", "value": "", "type": "query", "description": "The current state of the ticket." }, { "name": "page", "value": "", "type": "query", "description": "For list pagination. The value of the `opc-next-page` response header from the previous \"List\" call. For important details about how pagination works, see [List Pagination](/iaas/Content/API/Concepts/usingapi.htm#nine).\n" }, { "name": "problemType", "value": "", "type": "query", "description": "The kind of support request." } ] }, "docs": "Lists support requests for the specified tenancy.\nFor more information, see [Listing Support Requests](/iaas/Content/GSG/support/list-incidents.htm).\n" }, { "info": { "name": "CreateIncident", "type": "http" }, "http": { "method": "POST", "url": "http://127.0.0.1/20181231/v2/incidents", "headers": [ { "name": "opc-request-id", "value": "" }, { "name": "ocid", "value": "" }, { "name": "homeregion", "value": "" }, { "name": "bearertokentype", "value": "" }, { "name": "bearertoken", "value": "" }, { "name": "idtoken", "value": "" }, { "name": "domainid", "value": "" } ], "body": { "type": "json", "data": "{}" } }, "docs": "Creates a support request in the specified tenancy.\nFor more information, see [Creating Support Requests](/iaas/Content/GSG/support/create-incident.htm).\n" }, { "info": { "name": "ListIncidentResourceTypes", "type": "http" }, "http": { "method": "GET", "url": "http://127.0.0.1/20181231/v2/incidents/incidentResourceTypes", "headers": [ { "name": "opc-request-id", "value": "" }, { "name": "ocid", "value": "" }, { "name": "homeregion", "value": "" }, { "name": "domainid", "value": "" } ], "params": [ { "name": "problemType", "value": "", "type": "query", "description": "The kind of support request." }, { "name": "limit", "value": "", "type": "query", "description": "For list pagination. The maximum number of results per page, or items to return in a paginated \"List\" call. For important details about how pagination works, see [List Pagination](/iaas/Content/API/Concepts/usingapi.htm#nine).\n" }, { "name": "page", "value": "", "type": "query", "description": "For list pagination. The value of the `opc-next-page` response header from the previous \"List\" call. For important details about how pagination works, see [List Pagination](/iaas/Content/API/Concepts/usingapi.htm#nine).\n" }, { "name": "sortBy", "value": "", "type": "query", "description": "The key to use to sort the returned items." }, { "name": "sortOrder", "value": "", "type": "query", "description": "The order to sort the results in." }, { "name": "compartmentId", "value": "", "type": "query", "description": "The OCID of the tenancy." } ] }, "docs": "Depending on the selected `productType`, either\nlists available products (service groups, services, service categories, and subcategories) for technical support requests or\nlists limits and current usage for limit increase tickets.\nThis operation is called during creation of technical support and limit increase tickets.\nFor more information about listing products, see\n[Listing Products for Support Requests](/iaas/Content/GSG/support/list-incident-resource-types-taxonomy.htm).\nFor more informatio" }, { "info": { "name": "ValidateUser", "type": "http" }, "http": { "method": "GET", "url": "http://127.0.0.1/20181231/v2/incidents/user/validate", "headers": [ { "name": "opc-request-id", "value": "" }, { "name": "ocid", "value": "" }, { "name": "homeregion", "value": "" }, { "name": "bearertokentype", "value": "" }, { "name": "bearertoken", "value": "" }, { "name": "idtoken", "value": "" }, { "name": "domainid", "value": "" } ], "params": [ { "name": "problemType", "value": "", "type": "query", "description": "The kind of support request." } ] }, "docs": "Checks whether the requested user is valid.\nFor more information, see [Validating a User](/iaas/Content/GSG/support/validate-user.htm).\n" }, { "info": { "name": "GetIncident", "type": "http" }, "http": { "method": "GET", "url": "http://127.0.0.1/20181231/v2/incidents/:incidentKey", "headers": [ { "name": "opc-request-id", "value": "" }, { "name": "ocid", "value": "" }, { "name": "homeregion", "value": "" }, { "name": "problemtype", "value": "" }, { "name": "bearertokentype", "value": "" }, { "name": "bearertoken", "value": "" }, { "name": "idtoken", "value": "" }, { "name": "domainid", "value": "" } ], "params": [ { "name": "incidentKey", "value": "", "type": "path", "description": "Unique identifier for the support request." }, { "name": "compartmentId", "value": "", "type": "query", "description": "The OCID of the tenancy." } ] }, "docs": "Gets the specified support request.\nFor more information, see [Getting Details for a Support Request](/iaas/Content/GSG/support/get-incident.htm).\n" }, { "info": { "name": "UpdateIncident", "type": "http" }, "http": { "method": "PUT", "url": "http://127.0.0.1/20181231/v2/incidents/:incidentKey", "headers": [ { "name": "opc-request-id", "value": "" }, { "name": "if-match", "value": "" }, { "name": "ocid", "value": "" }, { "name": "homeregion", "value": "" }, { "name": "bearertokentype", "value": "" }, { "name": "bearertoken", "value": "" }, { "name": "idtoken", "value": "" }, { "name": "domainid", "value": "" } ], "params": [ { "name": "incidentKey", "value": "", "type": "path", "description": "Unique identifier for the support request." }, { "name": "compartmentId", "value": "", "type": "query", "description": "The OCID of the tenancy." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Updates the specified support request.\nFor more information, see [Updating Support Requests](/iaas/Content/GSG/support/update-incident.htm).\n" }, { "info": { "name": "PutAttachment", "type": "http" }, "http": { "method": "PUT", "url": "http://127.0.0.1/20181231/v2/incidents/:incidentKey/attachment", "headers": [ { "name": "opc-request-id", "value": "" }, { "name": "ocid", "value": "" }, { "name": "if-match", "value": "" }, { "name": "homeregion", "value": "" }, { "name": "problemtype", "value": "" }, { "name": "bearertokentype", "value": "" }, { "name": "bearertoken", "value": "" }, { "name": "idtoken", "value": "" }, { "name": "domainid", "value": "" } ], "params": [ { "name": "incidentKey", "value": "", "type": "path", "description": "Unique identifier for the support request." }, { "name": "attachmentName", "value": "", "type": "query", "description": "The name of the file to attach to the support request. Avoid entering confidential information." }, { "name": "compartmentId", "value": "", "type": "query", "description": "The OCID of the tenancy." }, { "name": "isRestrictedFlag", "value": "", "type": "query", "description": "Set to `true` when the attachment contains personal information (PI) \nor protected health information (PHI).\n" } ] }, "docs": "Uploads the file and attaches it to the support request." } ] } ], "bundled": true }