generated: '2026-08-28'
method: searched
source: https://www.otis.com/en/us/building-management-api
plans:
  slug: otis-worldwide
  plan_count: 0
  pricing_published: false
  model: subscription
  summary: >-
    Otis sells its API access as a subscription attached to a digital-services plan, but publishes no
    tier names, no prices, no currency, no included quota and no overage terms on any public page.
    Both API product pages describe the same three-step motion — "Subscribe to a plan", "Install"
    (Otis-owned hardware fitted by an Otis field engineer), "Monitor" — and route the buyer to a
    sales mailbox rather than to a pricing table or a self-serve checkout.
  tiers: []
  related_service_tiers:
    note: >-
      The Otis ONE IoT service, which the API products sit on top of, is marketed in three named
      tiers — Prime, Plus and Pro — on the Otis ONE product page. No price is published for any of
      them, and they are equipment-service tiers rather than API plans, so they are recorded here as
      context and not counted as API plans.
    source: https://www.otis.com/en/us/products-services/otis-signature-service/otis-one
    tiers: [Prime, Plus, Pro]
  acquisition:
    self_serve: false
    developer_sandbox_free: unknown
    sales_contacts:
      - purpose: Otis Integrated Dispatch sales
        email: sales-oid@otis.com
      - purpose: Otis Integrated Dispatch support
        email: support-oid@otis.com
      - purpose: Building Management API sales
        email: sales-bms@otis.com
    prerequisite: >-
      Otis's BMS API Appendix licenses the API only for so long as Otis holds the elevator
      maintenance contract at the site, so API access is contractually tied to being an Otis
      maintenance customer.
  evidence:
    - url: https://www.otis.com/en/us/building-management-api
      status: 200
    - url: https://www.otis.com/en/us/products-services/products/otis-integrated-dispatch
      status: 200
    - url: https://www.otis.com/documents/d/otis-2/bms-api-5-10-2023-final
      status: 200
      note: BMS API Appendix — license runs only while Otis holds the site maintenance contract.