specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Otter
providerId: otter
created: '2026-06-03'
modified: '2026-06-03'
reconciled: true
tags:
  - Restaurant
  - Point Of Sale
  - Online Ordering
  - Order Management
  - Loyalty
description: >-
  Otter (TryOtter) prices its Restaurant Operating System as monthly POS
  subscription packages plus per-order transaction processing fees and optional
  add-ons, with a custom "Build Your Own" tier for tailored configurations. The
  Public API itself is not sold as a separately metered product — API and
  webhook access is provisioned to integration partners through an Otter account
  representative as part of the platform relationship, with usage governed by
  per-endpoint rate limits rather than per-call billing. Published package prices
  below are the publicly listed monthly rates; per-order transaction fees and
  individual add-on/hardware prices are quoted per merchant and finalized with
  sales.
sources:
  - https://www.tryotter.com/pricing
  - https://www.tryotter.com/pricing-details-pos
  - https://helpdesk.tryotter.com/hc/en-us/articles/18739528029715-Otter-Plan-Packages-Pricing
plans:
  - id: otter-pos-growth
    name: POS Growth (POS Only)
    type: subscription
    description: Core POS package for restaurants — point of sale, ordering, and loyalty.
    entries:
      - label: POS Growth subscription
        name: pos_growth_subscription
        type: subscription
        metric: month
        limit: -1
        timeFrame: month
        geo: US
        unit: '1'
        price: '$289/month'
        userMultiplied: false
      - label: Per-order transaction fee
        name: transaction_fee
        type: metered
        metric: transaction
        limit: -1
        timeFrame: usage
        geo: US
        unit: '1'
        price: 'per order transaction fee — see pricing details / contact sales'
        userMultiplied: false
    elements:
      - name: Point of Sale (Dual Screen)
      - name: Order Manager
      - name: Online Ordering
      - name: POS Kiosk Mode
      - name: Loyalty
  - id: otter-pos-pro
    name: POS Pro (POS + Kiosk)
    type: subscription
    description: Everything in Growth plus a 21" kiosk with stand and QR code ordering.
    entries:
      - label: POS Pro subscription
        name: pos_pro_subscription
        type: subscription
        metric: month
        limit: -1
        timeFrame: month
        geo: US
        unit: '1'
        price: '$399/month'
        userMultiplied: false
      - label: Per-order transaction fee
        name: transaction_fee
        type: metered
        metric: transaction
        limit: -1
        timeFrame: usage
        geo: US
        unit: '1'
        price: 'per order transaction fee — see pricing details / contact sales'
        userMultiplied: false
    elements:
      - name: Everything in POS Growth
      - name: 21" Kiosk with stand
      - name: QR Code Ordering
  - id: otter-build-your-own
    name: Build Your Own
    type: enterprise
    description: Custom-configured package with add-ons and hardware tailored to the restaurant.
    entries:
      - label: Custom package
        name: custom_package
        type: subscription
        metric: varies
        limit: -1
        timeFrame: month
        geo: US
        unit: '1'
        price: 'custom'
        userMultiplied: false
      - label: Add-ons (handheld POS, gift cards, delivery integration, kiosk license, loyalty)
        name: add_ons
        type: flat
        metric: varies
        limit: -1
        timeFrame: month
        geo: US
        unit: '1'
        price: 'additional add-ons available for all packages — contact sales'
        userMultiplied: false
      - label: Hardware (POS terminal, kiosk, handheld)
        name: hardware
        type: flat
        metric: varies
        limit: -1
        timeFrame: usage
        geo: US
        unit: '1'
        price: 'one-time purchase or monthly lease — contact sales'
        userMultiplied: false
    elements:
      - name: Custom add-on selection
      - name: Cash-discounting available for processing fees
      - name: Free dedicated onboarding support
  - id: otter-public-api-access
    name: Public API & Webhooks Access
    type: enterprise
    description: >-
      Partner/integration access to the Otter Public API and webhooks. Provisioned
      via an Otter account representative; not separately metered or self-service.
    entries:
      - label: API & webhook access
        name: api_access
        type: flat
        metric: request
        limit: -1
        timeFrame: usage
        geo: global
        unit: '1'
        price: 'included with platform relationship — provisioned via account representative'
        userMultiplied: false
    elements:
      - name: OAuth 2.0 application credentials and scopes
      - name: Per-endpoint rate limits (no per-call billing)
      - name: Webhook subscriptions with HMAC-SHA256 signing