generated: '2026-08-13'
method: searched
source: >-
  ovationup.com page + post sitemap walk, ovation.gitbook.io, DNS probes of
  status./trust. subdomains, and live probes of api.ovationup.com
description: >-
  Ovation's operational lifecycle posture. Almost all of it is absent, and this file
  records those absences with the probe that established each one. No StatusPage and no
  Deprecation pointer is emitted in apis.yml, because Ovation publishes neither.
versioning:
  scheme: none-published
  current: null
  docs: null
  note: >-
    api.ovationup.com answers on /, /v1 and /v2 but returns 403 to anonymous callers on
    all three, so no version convention can be confirmed. Product releases are named
    seasonally (see changelog/ovation-changelog.yml); that is a product cadence, not an
    API version scheme.
deprecation:
  policy_url: null
  policy_published: false
  sunset_header: unknown
  sunset_header_note: >-
    RFC 8594 support cannot be observed — every non-/ping path on the API host answers
    403 before any Sunset or Deprecation header would be emitted.
sla:
  url: null
  published: false
  uptime_target: null
  note: >-
    No SLA is published. The Customer Agreement Terms and Terms of Use were read and
    state no uptime commitment.
status_page:
  url: null
  published: false
  probes:
    - {host: status.ovationup.com, dns: NXDOMAIN}
    - {url: 'https://ovationup.com/status/', status: 404}
  note: >-
    No status page on a subdomain, on the marketing site, or on a third-party provider
    (no statuspage.io, status.io, instatus or better-uptime property found). Incidents
    are not communicated publicly.
health_endpoint:
  url: https://api.ovationup.com/ping
  status: 200
  body: healthy
  note: >-
    An unauthenticated liveness endpoint exists on the API host and returns the literal
    string "healthy". It is a health check, not a status page: it reports no component
    breakdown, no incident history, and no scheduled maintenance, and it is not linked
    from anywhere on Ovation's public surface. It does NOT earn a StatusPage pointer.
support:
  url: https://ovationup.com/contact-us/
  email: hello@ovationup.com
  phone: '+1 801-383-2821'
  channels: [contact form, email, phone, in-app Intercom]
  note: Intercom is named in Ovation's sub-processor list for customer support.
deprecated_operations: []
deprecated_operations_note: No OpenAPI exists from which deprecated operations could be derived.
retired_integrations:
  - partner: Bbot
    note: >-
      Bbot is documented in Ovation's onboarding guide (page last modified 2020-12-28)
      but no longer appears in the Online Ordering list on ovationup.com/integrations/.
      Bbot was acquired by DoorDash in 2022. Recorded as an observation about the docs
      being stale, not as an Ovation deprecation notice — Ovation published none.
docs_staleness:
  host: ovation.gitbook.io
  pages: 4
  last_modified_range: '2020-12-02 to 2021-05-11'
  note: >-
    Ovation's only technical docs host has not been touched in over five years, while
    the product shipped an API user-management capability in Summer 2025 that is
    documented nowhere.
x-evidence:
  - {url: 'https://api.ovationup.com/ping', status: 200}
  - {url: 'https://ovationup.com/status/', status: 404}
  - {url: 'https://ovationup.com/terms-of-use/', status: 200}
  - {url: 'https://ovation.gitbook.io/sitemap-pages.xml', status: 200}