# Pricing transcribed from the provider's own page — see provenance. Numbers are quoted, not derived.
generated: '2026-09-20'
method: searched
source: https://www.pagerduty.com/pricing/incident-management/
sources:
- https://www.pagerduty.com/pricing/incident-management/
provenance:
  tool: planning/api-economics/harvest_pricing.py
  run: 20260920T124425
  grounding: every price_text was found verbatim in the fetched page text
audience: business-product
pricing_basis: tiered-subscription
delivery:
  delivery: managed
  method: page
  read: '2026-09-20'
  managed_tier: Professional
published: true
note: Per-user tiered plans with monthly and yearly (16% off) prices, plus priced add-ons; Enterprise
  is custom pricing. Add-on price text appears with duplicated monthly/yearly figures on the page.
plan_count: 11
currency: USD
plans:
- name: Free
  price_text: $0
  price: 0
  currency: USD
  period: month
  unit: up to 5 users
  included_quota: 100/month international phone/SMS notifications, 1 On-call Schedule, 1 Escalation Policy,
    API Calls Included, 750+ integrations
- name: Professional
  price_text: $25
  price: 25
  currency: USD
  period: month
  unit: per user
  included_quota: Free Plan, plus basic chat experience, External Status Page (up to 250 subscribers),
    2 Teams, SSO, PagerDuty Advance (1,000 one-time AI Actions)
- name: Professional (yearly)
  price_text: $21
  price: 21
  currency: USD
  period: month
  unit: per user, yearly pricing (16% Off)
  included_quota: Save $48/user annually
- name: Business
  price_text: $49
  price: 49
  currency: USD
  period: month
  unit: per user
  included_quota: Professional Plan, plus Custom Fields, up to 3 custom Incident Types, External Status
    Page (up to 500 subscribers), PagerDuty Advance (5,000 one-time AI Actions)
- name: Business (yearly)
  price_text: $41
  price: 41
  currency: USD
  period: month
  unit: per user, yearly pricing (16% Off)
  included_quota: Save $96/user annually
- name: Enterprise
  price_text: Custom pricing
  period: none
  included_quota: Business Plan, plus full chat experience, 100 Custom Incident Types, PagerDuty Advance
    (20,000 one-time AI Actions)
- name: PagerDuty Advance for Incident Management (add-on)
  price_text: 415 (only available with annual commitment)
  price: 415
  currency: USD
  period: month
  unit: starting at, per month
  included_quota: SRE Agent, Scribe Agent, Shift Agent, Insights Agent
- name: AIOps (add-on)
  price_text: '799'
  price: 799
  currency: USD
  period: month
  unit: starting at, per month
  included_quota: Consumption-based; licensed per accepted event
- name: AIOps (add-on, alternate shown price)
  price_text: '699'
  price: 699
  currency: USD
  period: month
  unit: per month
- name: Stakeholder License (add-on)
  price_text: '150'
  price: 150
  currency: USD
  period: month
  unit: per 50 stakeholders
  included_quota: Sold in packaged tiers of 50, 250, 500, 1000, 5000 users
- name: Public, Private and Audience Specific Status Pages (add-on)
  price_text: '89'
  price: 89
  currency: USD
  period: month
  unit: per 1000 subscribers
rate_limit_statements:
- 100/month international phone/SMS notifications included
- Free customers receive 100 SMS and phone notifications
- Max users per account 5