name: Paigo FinOps
description: >-
  Paigo's financial operations capabilities for SaaS businesses, covering
  cost visibility, pricing optimization, usage analytics, and billing
  automation. Paigo enables SaaS companies to implement granular financial
  controls and gain deep insight into product unit economics.
url: https://docs.paigo.tech/
created: "2026-06-13"
modified: "2026-06-13"
costVisibility:
  description: >-
    Paigo provides real-time usage metering and cost analytics that give
    SaaS businesses detailed visibility into how customers consume their
    product and what that costs to deliver.
  features:
    - Real-time usage metering and aggregation
    - Per-customer consumption tracking
    - Cost insights dashboard
    - Profit margin analysis per product and customer
    - Product unit cost calculation
    - Data storage cost analytics
    - Kubernetes infrastructure cost analytics
    - Business analytics enablement
usageMetering:
  description: >-
    Paigo supports four distinct methods for capturing usage data from
    SaaS products, enabling FinOps teams to track costs at every layer
    of the stack.
  methods:
    - name: API-based
      description: Direct POST to the Paigo usage API endpoint from application code.
      endpoint: https://api.prod.paigo.tech/usage
    - name: Agent-based
      description: Lightweight agent deployed alongside the application to capture usage.
    - name: Infrastructure-based
      description: >-
        Integration with infrastructure monitoring tools (AWS CloudWatch, Prometheus)
        to capture usage metrics without application code changes.
      integrations:
        - AWS CloudWatch
        - Prometheus
    - name: Datastore-based
      description: >-
        Usage data captured from existing databases or data warehouses for
        scenarios where usage is already tracked in a datastore.
pricingOptimization:
  description: >-
    Paigo enables SaaS companies to model and iterate on pricing strategies
    without re-engineering their billing stack.
  supportedModels:
    - Pay-as-you-go (consumption-based, e.g., EC2)
    - Subscription Tier (recurring with included usage)
    - Custom Unit (composite units, e.g., Snowflake credits)
    - Seat-based (per active user)
    - Top-Up / Prepaid Credits (e.g., OpenAI tokens)
  capabilities:
    - Multi-plan management for self-serve and enterprise tiers
    - Free trial support
    - Prepaid credit / wallet system
    - Usage entitlements and caps
    - Flexible B2B deal structures
invoiceAutomation:
  description: >-
    Paigo automates the full quote-to-cash cycle, from customer onboarding
    to invoice generation and payment collection.
  features:
    - Automated invoice generation with itemized line items
    - Stripe payment processing integration
    - Cloud Marketplace billing (AWS, Azure, GCP) - closed preview
    - Tax and compliance handling (tax-compliant invoices)
    - Customer onboarding and offboarding billing lifecycle
    - Revenue reporting
  paymentChannels:
    - Stripe (direct)
    - AWS Marketplace (closed preview)
    - Azure Marketplace (closed preview)
    - Google Cloud Marketplace (closed preview)
cloudMarketplace:
  status: closed preview
  description: >-
    Paigo's Cloud Marketplace invoicing allows SaaS companies to use AWS,
    Azure, or GCP as payment channels. Revenue is reported and transferred
    through the marketplace. Cloud marketplaces charge their own transaction
    fees on invoiced revenue.
  contactForAccess: team@paigo.tech
  notes:
    - Cloud marketplace hourly usage aggregation is handled automatically for AWS.
    - Different cloud platforms have different pricing plan models and constraints.
unitEconomics:
  description: >-
    Paigo provides analytics to understand product profitability at a
    granular level, supporting FinOps decision-making for infrastructure
    and pricing strategy.
  metrics:
    - Product unit cost (cost to serve one unit of usage)
    - Profit margin per customer and product
    - Data storage cost per unit
    - Kubernetes cost per workload
    - Cost insights by customer segment
notes:
  - Paigo charges 0% transaction fees and takes no revenue share on any plan.
  - The sandbox environment supports FinOps testing without production impact.
  - Contact team@paigo.tech for enterprise billing arrangements and cloud marketplace access.