generated: '2026-08-14'
method: searched
source: https://trust.parallel.ai
also:
- https://docs.parallel.ai/resources/faqs
notes: >-
  UPGRADE vs the 2026-07-20 round, which recorded the Trust Center as
  email-gated with no public URL. A public Trust Center IS served at
  https://trust.parallel.ai (HTTP 200, title "Parallel Trust Center"). It is a
  JS-rendered single-page app, so the certification list is not machine-readable
  from the HTML; the named certifications below are therefore carried from
  Parallel's own published FAQ, not scraped from the SPA.
trust_center:
  url: https://trust.parallel.ai
  http_status: 200
  machine_readable: false
  note: JS-rendered SPA; server HTML contains only the page title.
certifications:
- name: SOC 2 Type I
  since: '2025-04'
  report_access: on request
- name: SOC 2 Type II
  since: '2025-04'
  report_access: on request
data_protection:
- Encrypted in transit (TLS 1.2+) and at rest, in US-based data centers.
- Customer data is not used to train any models.
- Retrieval is limited to the public web; Parallel does not fetch data behind a login.
enterprise:
- Private cloud and on-premises deployments available for qualified enterprise customers.
contact: partnerships@parallel.ai
vulnerability_disclosure:
  published: false
  note: >-
    No security.txt, no bug bounty program and no coordinated-disclosure page was
    found on any Parallel host on 2026-08-14, so no VulnerabilityDisclosure
    artifact and no Security pointer are emitted. Probed:
    /.well-known/security.txt on api/docs/www/platform/parallel.ai (all 404).