generated: '2026-08-26'
method: searched
source: https://www.payengine.co/security
name: PayEngine vulnerability disclosure posture
summary: >-
  PayEngine publishes a security overview page and names a security contact address, but
  it operates no formal vulnerability disclosure program. There is no responsible- or
  coordinated-disclosure policy, no safe-harbour statement, no bug bounty on HackerOne,
  Bugcrowd or Intigriti, and no security.txt on any host. A researcher who finds a flaw
  in a PCI DSS Level 1 payments platform has one route: the general support mailbox.
security_page:
  url: https://www.payengine.co/security
  status: 200
  checked: '2026-08-26'
  published: true
contact:
  email: support@payengine.co
  channel: general support mailbox
  dedicated_security_address: false
  note: >-
    The security page names support@payengine.co as the security contact. It is the same
    address used for billing and product support, not a dedicated security alias.
policy:
  published: false
  safe_harbour: false
  response_sla: false
  scope_statement: false
  preferred_languages: null
bug_bounty:
  program: none
  platforms_checked:
  - HackerOne
  - Bugcrowd
  - Intigriti
  result: no PayEngine program found
security_txt:
  served: false
  hosts_probed:
  - host: www.payengine.co
    status: 404
  - host: api.payengine.co
    status: 400
  - host: docs.payengine.co
    status: 404
  - host: status.payengine.co
    status: 404
  - host: console.payengine.co
    status: 200
    result: SPA HTML shell, not a security.txt document
  see: well-known/payengine-well-known.yml
published_practices:
  note: Claims made on the security page, recorded as claims, not verified by us.
  claims:
  - Full compliance with the Payment Card Industry Data Security Standard (PCI DSS)
  - All data transmitted to and from PayEngine is encrypted using industry-standard protocols
  - 24/7 monitoring for fraud detection
  - Regular security audits
  - An incident response plan with a stated commitment to transparency
  - Employee security training and access controls
  independently_verifiable:
  - claim: PCI DSS Level 1 Service Provider
    verification: >-
      Listed in the Visa Global Registry of Service Providers as Platform Factory, Inc.
      (spId 4019). See conformance/payengine-conformance.yml.
trust_center:
  published: false
  note: >-
    No trust.payengine.co, no certification portal, and no downloadable SOC 2 / ISO 27001
    report or attestation request flow. PCI DSS is the only named certification, and
    documentation of it is obtained through the sales/onboarding process - the docs
    describe forwarding a token-migration request to PayEngine so it can supply PCI L1
    evidence to a prior provider.
gaps:
- No vulnerability disclosure policy of any kind.
- No security.txt (RFC 9116) on any host.
- No dedicated security contact address.
- No SOC 2 or ISO 27001 certification named anywhere on the public site.