specificationVersion: '1.0'
id: payhawk-finops
name: Payhawk FinOps Profile
description: >
  FinOps Framework 1.0 / FOCUS-aligned profile for Payhawk spend management platform.
  Payhawk's billing model is subscription-based with custom enterprise pricing; the
  Developer API is bundled at no extra cost for all account holders.
provider: Payhawk
providerId: payhawk
created: 2026-06-12
modified: 2026-06-12

billingModel:
  type: subscription
  cadence: monthly
  pricingModel: custom
  freeAPIAccess: true
  notes: >
    All three plan tiers (Premium Cards, All-in-one Spend, Enterprise) require
    a custom sales quote. The Developer API is free for all account holders
    and is not separately metered or billed.

focusColumns:
  - column: BilledCost
    notes: Monthly subscription fee negotiated per account; not publicly listed
  - column: ServiceName
    value: Payhawk Spend Management Platform
  - column: ServiceCategory
    value: Business Applications
  - column: ResourceType
    values:
      - CorporateCard
      - Expense
      - Invoice
      - PurchaseOrder
      - BankAccount
  - column: Region
    notes: >
      Multi-region SaaS; customer data may reside in EU or US depending on
      account configuration. Status monitored at status.payhawk.com.
  - column: SkuId
    values:
      - premium-cards
      - all-in-one-spend
      - enterprise

meters:
  - id: corporate-cards-issued
    name: Corporate Cards Issued
    description: Number of physical and virtual corporate cards active on the account
    unit: cards
    scope: account
    billingImpact: included-in-subscription
  - id: active-users
    name: Active Users / Employees
    description: Number of employees with access to the Payhawk platform
    unit: users
    scope: account
    billingImpact: included-in-subscription
    notes: Per-seat pricing may apply; confirm with Payhawk sales
  - id: api-requests
    name: API Requests
    description: Total API calls made against https://api.payhawk.io/api/v3
    unit: requests-per-second
    scope: account
    billingImpact: no-charge
    rateLimit: 15 requests per second
  - id: erp-integrations
    name: ERP / Accounting Integrations
    description: Active native ERP connectors (NetSuite, Dynamics 365, Xero, QuickBooks)
    unit: integrations
    scope: account
    billingImpact: enterprise-tier-required
  - id: expense-transactions
    name: Expense Transactions
    description: Number of expense records created via cards, reimbursements, or invoices
    unit: transactions
    scope: account
    billingImpact: included-in-subscription

principles:
  Visibility:
    description: >
      Payhawk provides real-time spend visibility through its web portal, mobile app,
      and Developer API. Finance teams can retrieve expenses, transactions, and bank
      statements programmatically to integrate spend data into BI tools or internal
      dashboards.
    tools:
      - name: Payhawk Developer API
        url: https://developers.payhawk.com/
        notes: Pull expenses, transactions, fund account statements, and custom fields
      - name: Payhawk Status Page
        url: https://status.payhawk.com
        notes: 99.9% uptime SLA; subscribe for incident notifications via email or Slack
      - name: Webhook Subscriptions
        url: https://developers.payhawk.com/#/Webhook%20Subscriptions
        notes: >
          Real-time event notifications for expense lifecycle, payments, deposits,
          suppliers, and purchase orders; signatures verified via SHA-256 / RSA

  Optimization:
    description: >
      Payhawk enables spend optimization through budget controls, multi-step approval
      workflows, policy enforcement on corporate cards, and 3-way PO matching (Enterprise).
      API access allows teams to export spend data for cost allocation and chargebacks.
    capabilities:
      - name: Budget Controls
        description: Set card limits, category restrictions, and merchant controls per card
      - name: Approval Workflows
        description: Custom multi-step workflows per spend type to enforce policy before payment
      - name: 3-Way PO Matching
        description: Automated PO / invoice / GRN reconciliation to eliminate duplicate payments (Enterprise)
      - name: ERP Integration
        description: >
          Native connectors to NetSuite, Dynamics 365, Xero, and QuickBooks keep
          accounting data in sync and reduce manual reconciliation overhead
      - name: API-driven Cost Allocation
        description: >
          Use custom fields and the REST API to tag expenses with cost centre, project,
          or department codes and feed them into internal chargeback models