{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/product_details",
  "title": "Product Details",
  "type": "object",
  "description": "The product information.",
  "properties": {
    "description": {
      "description": "The product description.",
      "type": "string",
      "minLength": 1,
      "maxLength": 2000
    },
    "product_received": {
      "description": "Indicates whether the product was, or was not, received or returned.",
      "type": "string",
      "minLength": 1,
      "maxLength": 255,
      "pattern": "^[0-9A-Z_]+$",
      "enum": [
        "YES",
        "NO",
        "RETURNED"
      ]
    },
    "product_received_time": {
      "description": "The date and time when product was delivered.",
      "$ref": "#/components/schemas/date_time"
    },
    "expected_delivery_date": {
      "description": "The expected delivery date and time of the product.",
      "$ref": "#/components/schemas/date_time"
    },
    "sub_reasons": {
      "description": "An array of sub-reasons for the product issue.",
      "type": "array",
      "items": {
        "type": "string",
        "minLength": 1,
        "maxLength": 255,
        "pattern": "^[0-9A-Z_]+$",
        "description": "The sub-reason for the product issue.",
        "enum": [
          "DAMAGED",
          "DIFFERENT",
          "MISSING_PARTS",
          "OTHER"
        ]
      }
    },
    "purchase_url": {
      "type": "string",
      "format": "uri",
      "description": "The URL where the customer purchased the product."
    },
    "return_details": {
      "$ref": "#/components/schemas/return_details"
    }
  }
}