generated: '2026-08-26'
method: searched
source: >-
  https://pbsbiotech.com/software-release-notes (200), https://shoppbsbiotech.com/.well-known/ucp (200),
  https://pbsbiotech.com/customer-support-portal (200), https://pbsbiotech.com/service-plans (200).
  Probed 2026-08-26.
summary: >-
  PBS Biotech publishes no API lifecycle policy because it publishes no API. What it does publish is an
  instrument software release index and a set of human support/service surfaces. The one machine-callable
  surface it operates — the store's UCP/MCP endpoint — carries a real, dated version-support policy, but
  that policy belongs to the Universal Commerce Protocol as implemented by Shopify, not to PBS Biotech.
versioning:
- surface: bioreactor control software
  scheme: semver-like
  current: 4.2.1
  policy_published: false
  docs: https://pbsbiotech.com/software-release-notes
- surface: store agent commerce (UCP/MCP)
  scheme: dated protocol version (YYYY-MM-DD)
  current: '2026-04-08'
  supported:
  - '2026-04-08'
  - '2026-01-23'
  policy_published: true
  policy_note: >-
    The merchant profile enumerates every supported protocol version with a per-version discovery URL,
    which is a machine-readable statement of what is still supported. No sunset date is given for
    2026-01-23.
  docs: https://shoppbsbiotech.com/.well-known/ucp
deprecation:
  policy_published: false
  sunset_header: not observed
  deprecation_header: not observed
  note: >-
    No deprecation policy, no RFC 8594 Sunset/Deprecation headers observed on any probed response, and
    no end-of-life schedule for any bioreactor software version.
status_page:
  published: false
  probed:
  - url: https://status.pbsbiotech.com/
    status: '<no response>'
    note: Host does not resolve / connection failed. No status page is linked from any PBS Biotech page.
sla:
  published: false
  note: >-
    Service Plans (https://pbsbiotech.com/service-plans, 200) describe field-service coverage tiers for
    installed hardware by name. No response-time commitments or uptime targets are published, and there
    is no software or API SLA.
support:
- name: Customer Support Portal
  url: https://pbsbiotech.com/customer-support-portal
  status: 200
- name: Resources / Help Center
  url: https://pbsbiotech.com/help-center
  status: 200
- name: Troubleshooting FAQ
  url: https://pbsbiotech.com/troubleshooting-faq
  status: 200
- name: Field Service
  url: https://pbsbiotech.com/field-service-support-page
  status: 200