openapi: 3.2.0 info: title: Phoenix API by Phone.com Live Answer API description: API version: 4.6.11 servers: - url: https://api.phone.com description: Main production server tags: - name: Live Answer description: With Live Receptionist and Phone.com, your business can now have its very own live answering service, adding versatility, flexibility, and availability to your company no matter the size. paths: /v4/accounts/{voip_id}/live-answer: get: summary: List Live Answer Scripts description: Returns list of live answer scripts tags: - Live Answer parameters: - name: voip_id in: path required: true schema: type: integer minimum: 1 - in: query name: offset schema: type: integer minimum: 0 default: 0 required: false description: The number of items to skip before starting to collect the result set - in: query name: limit schema: type: integer minimum: 1 maximum: 500 default: 25 required: false description: The number of items to return - in: query name: sort[id] description: Sort response required: false schema: type: string enum: - asc - desc - in: query name: include_subaccounts schema: type: integer minimum: 0 default: 0 required: false description: Send "1" if you want to add subaccounts data into output - in: query name: filters[name] schema: type: string required: false description: Name filter - in: query name: filters[enabled] schema: type: string required: false description: Send '1' if you want to be returned only scripts that are active, '0' for deactivated scripts. - in: query name: filters[vendor_id] schema: type: string required: false description: Vendor ID - in: query name: mode schema: type: string enum: - brief - full default: full required: false description: Defines mode of the data output (brief or full) responses: '200': description: OK content: application/json: schema: $ref: '#/components/schemas/List-Response' '400': $ref: '#/components/responses/Bad-Request' '401': $ref: '#/components/responses/Unauthorized' '402': $ref: '#/components/responses/Payment-Required' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/Not-Found' '409': $ref: '#/components/responses/Conflict' '422': $ref: '#/components/responses/Validation-Error' '429': $ref: '#/components/responses/Too-Many-Requests' '500': $ref: '#/components/responses/Internal-Server-Error' security: - bearerAuth: [] operationId: getV4AccountsByVoipIdLiveAnswer x-operation-id-source: derived post: summary: Create Live Answer Script description: Add a live answer script to your account tags: - Live Answer parameters: - name: voip_id in: path required: true schema: type: integer minimum: 1 responses: '201': description: Created content: application/json: schema: type: object properties: {} '400': $ref: '#/components/responses/Bad-Request' '401': $ref: '#/components/responses/Unauthorized' '402': $ref: '#/components/responses/Payment-Required' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/Not-Found' '409': $ref: '#/components/responses/Conflict' '422': $ref: '#/components/responses/Validation-Error' '429': $ref: '#/components/responses/Too-Many-Requests' '500': $ref: '#/components/responses/Internal-Server-Error' requestBody: description: Add a live answer script to your account required: true content: application/json: schema: $ref: '#/components/schemas/LiveAnswer' security: - bearerAuth: [] operationId: postV4AccountsByVoipIdLiveAnswer x-operation-id-source: derived /v4/accounts/{voip_id}/live-answer/{id}: get: summary: Get Live Answer Script description: Get an individual live answer script tags: - Live Answer parameters: - name: voip_id in: path required: true schema: type: integer minimum: 1 - name: id in: path required: true schema: type: integer minimum: 1 - in: query name: mode schema: type: string enum: - brief - full default: full required: false description: Defines mode of the data output (brief or full) responses: '200': description: OK content: application/json: schema: type: object properties: {} '400': $ref: '#/components/responses/Bad-Request' '401': $ref: '#/components/responses/Unauthorized' '402': $ref: '#/components/responses/Payment-Required' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/Not-Found' '409': $ref: '#/components/responses/Conflict' '422': $ref: '#/components/responses/Validation-Error' '429': $ref: '#/components/responses/Too-Many-Requests' '500': $ref: '#/components/responses/Internal-Server-Error' security: - bearerAuth: [] operationId: getV4AccountsByVoipIdLiveAnswerById x-operation-id-source: derived delete: summary: Delete Live Answer description: Delete an individual live answer tags: - Live Answer parameters: - name: voip_id in: path required: true schema: type: integer minimum: 1 - name: id in: path required: true schema: type: integer minimum: 1 - in: query name: force schema: type: integer enum: - 0 - 1 default: 0 required: false description: Allows to delete record without validating object's usage (force=1) responses: '200': description: OK content: application/json: schema: type: object properties: {} '400': $ref: '#/components/responses/Bad-Request' '401': $ref: '#/components/responses/Unauthorized' '402': $ref: '#/components/responses/Payment-Required' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/Not-Found' '409': $ref: '#/components/responses/Conflict' '422': $ref: '#/components/responses/Validation-Error' '429': $ref: '#/components/responses/Too-Many-Requests' '500': $ref: '#/components/responses/Internal-Server-Error' security: - bearerAuth: [] operationId: deleteV4AccountsByVoipIdLiveAnswerById x-operation-id-source: derived patch: summary: Patch Live Answer description: Replace parameters on an individual live answer script, only provided partamteres will be replaced tags: - Live Answer parameters: - name: voip_id in: path required: true schema: type: integer minimum: 1 - name: id in: path required: true schema: type: integer minimum: 1 responses: '200': description: OK content: application/json: schema: type: object properties: {} '400': $ref: '#/components/responses/Bad-Request' '401': $ref: '#/components/responses/Unauthorized' '402': $ref: '#/components/responses/Payment-Required' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/Not-Found' '409': $ref: '#/components/responses/Conflict' '422': $ref: '#/components/responses/Validation-Error' '429': $ref: '#/components/responses/Too-Many-Requests' '500': $ref: '#/components/responses/Internal-Server-Error' requestBody: description: Replace parameters on an individual live answer script, only provided partamteres will be replaced required: true content: application/json: schema: $ref: '#/components/schemas/LiveAnswer' security: - bearerAuth: [] operationId: patchV4AccountsByVoipIdLiveAnswerById x-operation-id-source: derived components: responses: Unauthorized: description: Unauthorized content: application/json: schema: type: object properties: '@error': type: object properties: '@message': type: string '@httpStatusCode': type: integer '@time': type: string '@code': type: string '@details': type: string error: type: string error_description: type: string Not-Found: description: Not Found content: application/json: schema: type: object properties: '@error': type: object properties: '@message': type: string '@httpStatusCode': type: integer '@time': type: string Forbidden: description: Forbidden content: application/json: schema: type: object properties: '@error': type: object properties: '@message': type: string '@httpStatusCode': type: integer '@time': type: string Conflict: description: Conflict content: application/json: schema: type: object properties: '@error': type: object properties: '@message': type: string '@httpStatusCode': type: integer '@time': type: string '@messages': type: array items: type: object properties: {} Internal-Server-Error: description: Internal Server Error content: application/json: schema: type: object properties: '@error': type: object properties: '@message': type: string '@httpStatusCode': type: integer '@time': type: string '@code': type: string '@details': type: string error: type: string error_description: type: string Validation-Error: description: Validation failed content: application/json: schema: type: object properties: '@error': type: object properties: '@message': type: string '@httpStatusCode': type: integer '@time': type: string fields: type: object Too-Many-Requests: description: Too Many Requests content: application/json: schema: type: object properties: '@error': type: object properties: '@message': type: string '@httpStatusCode': type: integer '@time': type: string '@rateLimit': type: object properties: RateLimit-Limit: type: integer RateLimit-Remaining: type: integer RateLimit-Reset: type: integer Retry-After: type: integer Bad-Request: description: Bad Request content: application/json: schema: type: object properties: '@error': type: object properties: '@message': type: string '@httpStatusCode': type: integer '@time': type: string Payment-Required: description: Payment Required content: application/json: schema: type: object properties: '@error': type: object properties: '@message': type: string '@httpStatusCode': type: integer '@time': type: string schemas: LiveAnswer: title: LiveAnswer type: object properties: code: type: integer minimum: 1 description: Live answer plan associated with the script name: type: string description: Name of live answer script business_name: type: - string - 'null' maxLength: 255 description: Business name business_description: type: - string - 'null' description: Description of your business greeting: type: - string - 'null' maxLength: 256 description: Greeting of live answer, ex. 'Guten tag! You reached American office of Bratwurst GmBH' call_handling_notes: type: - string - 'null' maxLength: 4096 description: Call handling notes for the whole resource enabled: type: - boolean - 'null' description: Status appointments_enabled: type: - boolean - 'null' description: Wheather your business should accept appointments appointments_description: type: - string - 'null' maxLength: 4096 description: Description of appointments policy business_contact: type: object properties: name: type: - string - 'null' maxLength: 70 description: 'Business contact: name' company: type: - string - 'null' maxLength: 70 description: 'Business contact: company' fax: type: - string - 'null' maxLength: 25 description: 'Business contact: fax number' address: properties: line_1: type: - string - 'null' maxLength: 55 description: 'Business contact: address' line_2: type: - string - 'null' maxLength: 55 description: ' Business contact: address line 2' city: type: - string - 'null' maxLength: 40 description: 'Business contact: city' province: type: - string - 'null' maxLength: 40 description: 'Business contact: state' postal_code: type: - string - 'null' maxLength: 40 description: 'Business contact: zip' country: type: - string - 'null' minLength: 2 maxLength: 2 enum: - AD - AE - AF - AG - AI - AL - AM - AN - AQ - AR - AS - AT - AU - AW - AZ - BA - BB - BD - BE - BF - BG - BH - BI - BJ - BM - BN - BO - BR - BS - BT - BV - BW - BY - BZ - CA - CC - CD - CF - CG - CH - CI - CK - CL - CM - CN - CO - CR - CV - CX - CY - CZ - DE - DJ - DK - DM - DO - DZ - EC - EE - EG - EH - ER - ES - ET - FI - FJ - FK - FM - FO - FR - GA - GD - GE - GF - GG - GH - GI - GL - GM - GN - GP - GQ - GR - GS - GT - GU - GW - GY - HK - HM - HN - HR - HT - HU - ID - IE - IL - IM - IN - IO - IQ - IS - IT - JE - JM - JO - JP - KE - KG - KH - KI - KM - KN - KR - KW - KY - KZ - LA - LB - LC - LI - LK - LR - LS - LT - LU - LV - MA - MC - MD - MG - MH - MK - ML - MM - MN - MO - MP - MQ - MR - MS - MT - MU - MV - MW - MX - MY - MZ - NA - NC - NE - NF - NG - NI - NL - 'NO' - NP - NR - NU - NZ - OM - PA - PE - PF - PG - PH - PK - PL - PM - PN - PR - PT - PW - PY - QA - RE - RO - RS - RU - RW - SA - SB - SC - SE - SG - SH - SI - SJ - SK - SM - SN - SO - SR - ST - SV - SZ - TC - TD - TF - TG - TH - TJ - TK - TM - TN - TO - TR - TT - TV - TW - TZ - UA - UG - UM - US - UY - UZ - VA - VC - VE - VG - VI - VN - VU - WF - WS - YE - YT - ZA - ZM - ZW description: 'Business contact: country' description: Business contact address object description: Business contact object contacts: type: - array - 'null' items: type: - object - 'null' properties: id: type: - integer - 'null' minimum: 1 description: Contact ID first_name: type: - string - 'null' maxLength: 128 description: Contact first name last_name: type: - string - 'null' maxLength: 128 description: Contact last name title: type: - string - 'null' maxLength: 64 description: Contact title call_handling_notes: type: - string - 'null' maxLength: 4096 description: Call handling notes for the specific contact is_default: type: - boolean - 'null' description: Defines if contact should be used as default (only 1 per script; it has HIGHER priority than value in default_contact_id) destinations: type: array items: type: - object - 'null' properties: id: type: - integer - 'null' minimum: 1 description: Destination ID type: type: - string - 'null' enum: - email - extension - phone_number - voicemail description: 'Destination type (can be: email, extension, phone_number or voicemail)' destination: type: - string - 'null' maxLength: 256 description: Acctual value of destination. For extension/voicemail it should be stringified version of extension's id or "ext:EXT_NUMBER". For phone_number type provide phone number. is_warm_transfer: type: - boolean - 'null' description: Transfer type description: Array of of destination objects for the specific contact required: - destinations description: Array of contact objects associated with your live answer vendor: type: - object - 'null' properties: id: type: - integer - 'null' minimum: 1 description: Vendor ID name: type: - string - 'null' maxLength: 80 description: Vendor name description: Live answer vendor object did: type: - object - 'null' properties: id: type: - integer - 'null' minimum: 1 description: ID of the Phone number name: type: - string - 'null' maxLength: 80 description: Name of the Phone number did: type: - string - 'null' maxLength: 16 description: Number of the Phone number description: DID (Phone number) default_contact_id: type: - integer - 'null' minimum: 0 description: Default contact ID (it has LOWER priority than flag in contacts.*.is_default) - it can be used for update only required: - code - name - business_contact List-Response: type: object properties: filters: type: object sort: type: object total: type: integer default: 0 limit: type: integer default: 25 offset: type: integer default: 0 items: type: array items: type: object properties: {} securitySchemes: bearerAuth: type: http scheme: bearer x-provenance: method: searched source: https://apidocs.phone.com/reference harvested: '2026-10-14' tool: harvest-readme-openapi.py note: Assembled verbatim from the OpenAPI definition ReadMe embeds in each operation page of the provider's developer portal; paths and components merged by API title, nothing authored. assembled_from: - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-blocked-calls-id.md - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-devices-id.md - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-blocked-calls-id.md - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-contact-groups-id.md - 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