aid: phonely url: https://raw.githubusercontent.com/api-evangelist/phonely/refs/heads/main/apis.yml apis: - aid: phonely:phonely-agents-api name: Phonely Agents API tags: - AI - Voice - Agents - Telephony - Conversational AI humanURL: https://docs.phonely.ai/api-reference/introduction baseURL: https://app.phonely.ai/api properties: - url: https://docs.phonely.ai/api-reference/introduction type: Documentation - url: https://docs.phonely.ai/api-reference/endpoint/get-agent type: Documentation - url: openapi/phonely-agents-api-openapi.yml type: OpenAPI - url: json-schema/phonely-agent-schema.json type: JSONSchema - url: json-ld/phonely-context.jsonld type: JSONLD - type: NaftikoCapability url: capabilities/agents-agents.yaml description: Manage Phonely voice agents programmatically. Retrieve a single agent or list all agents for a user, and update agent configuration including voice, greeting message, name, conversation style (Casual, Humorous, Direct, Formal, Persuasive, Friendly), humanization, and organization membership. Authenticated with an X-Authorization API key against the app.phonely.ai/api base. - aid: phonely:phonely-webhooks-api name: Phonely Webhooks API tags: - AI - Voice - Webhooks - Events - Call Data humanURL: https://docs.phonely.ai/webhook-reference/intro properties: - url: https://docs.phonely.ai/webhook-reference/intro type: Documentation - url: https://docs.phonely.ai/webhook-reference/endpoint/postcall-webhook type: Documentation - url: asyncapi/phonely-webhooks-asyncapi.yml type: AsyncAPI - url: json-schema/phonely-post-call-event-schema.json type: JSONSchema - url: examples/phonely-post-call-event-example.json type: Example - type: NaftikoCapability url: capabilities/webhooks-post-call.yaml description: Receive structured post-call event data from Phonely after each AI voice interaction completes. The Send Call Data post-call workflow action POSTs a JSON payload containing call metadata, full transcript (text + structured turns), AI-generated summary, purpose, topic, sentiment, key points, action items, follow-up indicators, mentioned entities (email, date, time), recording URL, and dashboard URL to any HTTPS endpoint you configure. name: Phonely tags: - AI - Artificial Intelligence - Voice AI - Voice Agents - Conversational AI - Telephony - Phone - Call Center - Contact Center - SMS - Webhooks - Workflow Automation - Scheduling - CRM kind: contract image: https://kinlane-productions2.s3.amazonaws.com/apis-json/apis-json-logo.jpg access: 3rd-Party common: - type: Portal url: https://www.phonely.ai - type: Documentation url: https://docs.phonely.ai - type: Documentation url: https://docs.phonely.ai/get-started/introduction - type: GettingStarted url: https://docs.phonely.ai/get-started/quick-start - type: Documentation url: https://www.phonely.ai/developer name: Developer Platform - type: ChangeLog url: https://www.phonely.ai/dev/changelog - type: Blog url: https://www.phonely.ai/blogs - type: SignUp url: https://app.phonely.ai name: Phonely App - type: TermsOfService url: https://www.phonely.ai/terms - type: PrivacyPolicy url: https://www.phonely.ai/privacy - type: LinkedIn url: https://www.linkedin.com/company/phonely-ai - type: Customers url: https://customers.twilio.com/en-us/phonely name: Phonely + Twilio Case Study - url: https://www.phonely.ai/pricing data: - id: free name: Free entries: - geo: US unit: 1 label: Subscription price: 0 metric: month timeFrame: month description: Free tier subscription. - geo: US unit: 100 label: Included Minutes price: 0 metric: minute timeFrame: month description: 100 included minutes per month (~50 calls). elements: - name: AI Agent Builder - name: 100+ voices and languages - name: Email and SMS notifications - name: 1 free phone number description: Try Phonely with 100 minutes per month. - id: starter name: Starter entries: - geo: US unit: 1 label: Subscription price: 50 metric: month timeFrame: month description: Monthly subscription ($33/month billed annually). - geo: US unit: 250 label: Included Minutes price: 0 metric: minute timeFrame: month description: 250 included minutes per month (~100 calls). - geo: US unit: 1 label: Overage Minutes price: 0.25 metric: minute timeFrame: usage description: Per-minute overage pricing. - geo: US unit: 1 label: Post-Transfer Minutes price: 0.02 metric: minute timeFrame: usage description: Discounted per-minute pricing after a call is transferred to a human. elements: - name: Premium voices - name: Transcript and AI analytics - name: Spam filtering - name: 3 free phone numbers - name: Basic notifications (email + SMS) description: For solopreneurs and very small organizations receiving up to ~100 calls per month. - id: pro name: Pro entries: - geo: US unit: 1 label: Subscription price: 150 metric: month timeFrame: month description: Monthly subscription ($100/month billed annually, ~33% annual discount). - geo: US unit: 750 label: Included Minutes price: 0 metric: minute timeFrame: month description: 750 included minutes per month (~300 calls). - geo: US unit: 1 label: Overage Minutes price: 0.30 metric: minute timeFrame: usage description: Per-minute overage pricing. - geo: US unit: 1 label: Post-Transfer Minutes price: 0.02 metric: minute timeFrame: usage description: Discounted per-minute pricing after a call is transferred to a human. elements: - name: Conversational AI SMS (1 SMS / 10 min) - name: Advanced API integrations - name: CRM integrations (Salesforce, HubSpot, Five9) - name: A/B testing - name: 5 free phone numbers - name: Outbound calling campaigns description: For small businesses handling 100-300 calls per month or needing after-hours coverage with live integrations. - id: enterprise name: Enterprise entries: - geo: US unit: 1 label: Per-Minute Rate price: 0.05 metric: minute timeFrame: usage description: Enterprise per-minute pricing as low as $0.05/minute at scale. elements: - name: Full agent buildout - name: Fine-tuned industry models (healthcare, finance, real estate, insurance) - name: SIP trunking - name: HIPAA BAA - name: Custom integrations - name: Designated account manager - name: Slack, Teams, and phone support - name: SOC 2, GDPR, CCPA, PCI compliance - name: Sub-400ms response times on dedicated infrastructure description: For high-volume contact centers handling 1,000+ calls per month with industry- specific fine-tuned models and dedicated infrastructure. name: Plans type: Plans - url: plans/phonely-plans-pricing.yml type: Plans - url: rate-limits/phonely-rate-limits.yml type: RateLimits - url: finops/phonely-finops.yml type: FinOps - type: Features data: - AI voice agents that answer business phone calls in real time with sub-400ms response latency on dedicated infrastructure - 1,000+ voices across 100+ languages with voice cloning - Fine-tuned industry models for healthcare, finance, real estate, insurance, and home services - Visual workflow builder with API Request blocks for arbitrary REST integrations - Prebuilt one-click integrations with Google Calendar, Salesforce, HubSpot, Five9, Zapier, Outlook, Slack, Gmail - Outbound calling campaigns for lead capture, qualification, and follow-up - SMS conversational AI (Pro plan and above) - Real-time appointment booking and CRM updates - Call transcription, AI summaries, sentiment analysis, key points, and action items - Post-call webhooks delivering structured JSON to any HTTPS endpoint - A/B testing across agent configurations - Frontend REST API for agent management with X-Authorization API key auth - Spam filtering on inbound calls - SIP trunking on Enterprise plans - HIPAA, SOC 2, GDPR, CCPA, and PCI compliance - Usage-based pricing with no per-agent fees — pay only for active AI call time - 10,000+ customers handling 100,000+ daily calls (per company claims) - Positioned against Bland AI, Retell AI, Vapi, and Dialora as a contact-center alternative sources: - https://www.phonely.ai - https://www.phonely.ai/developer - https://www.phonely.ai/pricing - https://docs.phonely.ai - https://docs.phonely.ai/api-reference/introduction - https://docs.phonely.ai/webhook-reference/intro - https://customers.twilio.com/en-us/phonely updated: '2026-05-24' - type: UseCases data: - Healthcare appointment scheduling and intake with HIPAA BAA - Insurance claim intake and qualification - Contact center / call center automation for SMBs - Legal intake and lead qualification - Real estate lead capture and showing scheduling - Home services dispatch and quoting - Payment collection and processing over the phone - Outbound sales outreach and lead qualification campaigns - After-hours phone answering and ticketing - Multilingual customer support across 100+ languages - type: Integrations data: - Google Calendar (one-click) - Outlook (one-click) - Gmail (one-click) - Slack (one-click) - Salesforce CRM (one-click) - HubSpot CRM (one-click) - Five9 contact center (one-click) - Zapier (one-click) - Twilio (SIP trunking and number provisioning, enterprise) - Any REST API via the visual workflow builder "API Request" block (curl import) created: '2026-05-24' modified: '2026-05-24' position: Consuming description: Phonely is an AI voice agent platform that answers business phone calls in real time with large-language-model-powered conversation, sub-400ms response latency, 1,000+ voices across 100+ languages, and fine-tuned industry models for healthcare, finance, real estate, and insurance. The platform exposes a REST API at app.phonely.ai/api for agent management and a post-call webhook that delivers structured JSON (transcript, summary, sentiment, action items, recording URL) to any HTTPS endpoint after each call. Prebuilt integrations cover Google Calendar, Salesforce, HubSpot, Five9, Zapier, Outlook, Slack, and Gmail; the visual workflow builder also supports importing arbitrary REST APIs from a curl command. Pricing is usage-based with Free, Starter ($50/mo), Pro ($150/mo), and Enterprise tiers — minutes-included plus per-minute overage rather than per-agent seats. The platform is SOC 2, HIPAA, GDPR, CCPA, and PCI compliant. maintainers: - FN: Kin Lane email: info@apievangelist.com X: apievangelist url: https://apievangelist.com specificationVersion: '0.16'