specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Phonely
providerId: phonely
created: '2026-05-24'
modified: '2026-05-24'
reconciled: true
tags:
  - AI
  - Voice
  - Telephony
  - Contact Center
description: 'Reconciled plans and per-minute pricing for the Phonely AI voice agent platform. Source: phonely.ai/pricing and Phonely developer documentation. Phonely uses a usage-based model — minutes-included plus per-minute overage rather than per-agent seats.'
sources:
  - https://www.phonely.ai/pricing
  - https://www.phonely.ai/developer
  - https://docs.phonely.ai
plans:
  - id: phonely-free
    name: Free
    type: subscription
    description: Try Phonely with 100 included minutes per month (~50 calls).
    entries:
      - label: Subscription
        name: subscription
        type: recurring
        metric: month
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: '0.00'
        userMultiplied: false
      - label: Included minutes
        name: minutes_included
        type: included
        metric: minute
        limit: 100
        timeFrame: month
        geo: global
        unit: 1
        price: '0.00'
        userMultiplied: false
    elements:
      - name: AI Agent Builder
      - name: 100+ voices and languages
      - name: Email and SMS notifications
      - name: 1 free phone number

  - id: phonely-starter
    name: Starter
    type: subscription
    description: For solopreneurs and very small organizations receiving up to ~100 calls per month.
    entries:
      - label: Subscription (monthly)
        name: subscription_monthly
        type: recurring
        metric: month
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: '50.00'
        userMultiplied: false
      - label: Subscription (annual, per month)
        name: subscription_annual
        type: recurring
        metric: month
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: '33.00'
        userMultiplied: false
      - label: Included minutes
        name: minutes_included
        type: included
        metric: minute
        limit: 250
        timeFrame: month
        geo: global
        unit: 1
        price: '0.00'
        userMultiplied: false
      - label: Overage minutes
        name: minutes_overage
        type: metered
        metric: minute
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '0.25'
        userMultiplied: false
      - label: Post-transfer minutes
        name: minutes_post_transfer
        type: metered
        metric: minute
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '0.02'
        userMultiplied: false
    elements:
      - name: Premium voices
      - name: Transcript and AI analytics
      - name: Spam filtering
      - name: 3 free phone numbers

  - id: phonely-pro
    name: Pro
    type: subscription
    description: For small businesses handling 100-300 calls per month with live integrations and A/B testing.
    entries:
      - label: Subscription (monthly)
        name: subscription_monthly
        type: recurring
        metric: month
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: '150.00'
        userMultiplied: false
      - label: Subscription (annual, per month)
        name: subscription_annual
        type: recurring
        metric: month
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: '100.00'
        userMultiplied: false
      - label: Included minutes
        name: minutes_included
        type: included
        metric: minute
        limit: 750
        timeFrame: month
        geo: global
        unit: 1
        price: '0.00'
        userMultiplied: false
      - label: Overage minutes
        name: minutes_overage
        type: metered
        metric: minute
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '0.30'
        userMultiplied: false
      - label: Post-transfer minutes
        name: minutes_post_transfer
        type: metered
        metric: minute
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '0.02'
        userMultiplied: false
    elements:
      - name: Conversational AI SMS (1 SMS per 10 minutes)
      - name: Advanced API integrations
      - name: CRM integrations (Salesforce, HubSpot, Five9)
      - name: A/B testing
      - name: 5 free phone numbers
      - name: Outbound calling campaigns

  - id: phonely-enterprise
    name: Enterprise
    type: usage-based
    description: For high-volume contact centers handling 1,000+ calls per month with fine-tuned industry models, SIP trunking, HIPAA BAA, and dedicated infrastructure.
    entries:
      - label: Per-minute (as low as)
        name: minutes_enterprise
        type: metered
        metric: minute
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '0.05'
        userMultiplied: false
    elements:
      - name: Full agent buildout
      - name: Fine-tuned industry models (healthcare, finance, real estate, insurance)
      - name: SIP trunking
      - name: HIPAA BAA
      - name: Custom integrations
      - name: Designated account manager
      - name: Slack, Teams, and phone support
      - name: SOC 2, GDPR, CCPA, PCI compliance
      - name: Sub-400ms response times on dedicated infrastructure