slug: phorest
provider: Phorest
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Software & Technology
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 5
edges:
- tag: Loyalty
  spec_file: phorest-loyalty-api-openapi.yml
  capability_id: BC-420.40
  capability_id_l1: BC-420
  capability_name: Loyalty & Retention Management
  confidence: 0.85
  evidence: POST /{businessId}/loyaltypoints "Add or deduct a client's loyalty points"
  reason: Explicit loyalty points accrual/deduction for clients, matching Loyalty & Retention Management.
- tag: Clients
  spec_file: phorest-clients-api-openapi.yml
  capability_id: BC-420.10
  capability_id_l1: BC-420
  capability_name: Customer Data Management
  confidence: 0.8
  evidence: '"Create a client", "Update a client", "List client categories"'
  reason: CRUD over client master records plus client categories is customer data management; categories
    hint at segmentation but the core is the customer record.
- tag: Staff
  spec_file: phorest-staff-api-openapi.yml
  capability_id: BC-300
  capability_id_l1: BC-300
  capability_name: Human Capital Management
  confidence: 0.8
  evidence: GET .../staff 'List staff'; GET .../staff-work-time-table 'List staff work time tables (rota)';
    POST .../staff/{staffId}/break 'Create a staff break'
  reason: Operations manage employee records, rotas and working-time breaks for salon staff, which is
    squarely Human Capital Management. It straddles employee records (HR Operations) and shift/rota scheduling,
    so I stay at the L1.
- tag: Reviews
  spec_file: phorest-reviews-api-openapi.yml
  capability_id: BC-430.50
  capability_id_l1: BC-430
  capability_name: Customer Feedback Management
  confidence: 0.75
  evidence: GET /{businessId}/branch/{branchId}/review 'List reviews'; GET .../review/{reviewId} 'Retrieve
    a review'; schema Review
  reason: Read access to client reviews of a salon/spa branch is voice-of-customer feedback data, which
    maps to Customer Feedback Management. Confidence is moderate because the surface is read-only and
    the review schema details are not shown.
- tag: Leads
  spec_file: phorest-leads-api-openapi.yml
  capability_id: BC-410.30
  capability_id_l1: BC-410
  capability_name: Opportunity & Pipeline Management
  confidence: 0.7
  evidence: '"List marketing leads", "Create a lead", "Retrieve lead statistics"'
  reason: Lead capture and lead statistics fall under lead/opportunity management; could alternatively
    be demand generation, hence 0.7.