# Planhat

> Planhat is a Customer Platform for B2B SaaS — unifying customer success, product usage, revenue and post-sales operations. It exposes a REST API (api.planhat.com), a separate analytics/tracking endpoint (analytics.planhat.com), bulk upsert, an OAuth 2.0 authorization server, and an official remote MCP server (api.planhat.com/v1/mcp) for AI agents. This llms.txt was generated by the API Evangelist enrichment pipeline from Planhat's public developer surface.

## APIs

- [Planhat REST API](https://www.planhat.com/developers/api/introduction): Read/write companies, endusers, licenses, conversations, notes, tasks, opportunities, deals, sales, invoices, assets, issues, tickets, projects, NPS, churn, metrics and custom models. Base URL https://api.planhat.com. Bearer (Private App) token; limit/offset pagination; PUT bulk upsert.
- [Planhat Analytics API](https://www.planhat.com/developers/api/user-activities): Push user activities and usage metrics. Base URL https://analytics.planhat.com/analytics/{tenantUUID}.

## Docs

- [API Introduction](https://www.planhat.com/developers/api/introduction)
- [Authentication & Limits](https://www.planhat.com/developers/api/authentication-limits): Bearer token; soft 200 calls/min, hard 150 req/s (50 parallel); bulk 5,000 items; 32MB body.
- [HTTP Response Codes](https://www.planhat.com/developers/api/http-response-codes)
- [Bulk Upsert](https://www.planhat.com/developers/api/bulk-upsert)
- [Data Model — Core Concepts](https://www.planhat.com/developers/data-model/core-concepts)
- [MCP Server](https://www.planhat.com/developers/ai/mcp-server/): Remote MCP at https://api.planhat.com/v1/mcp, OAuth (client_id pk_, client_secret sk_).
- [Automations / Triggers](https://www.planhat.com/developers/automations/triggers)
- [Changelog](https://www.planhat.com/changelog)
- [Trust Center](https://trust.planhat.com/): SOC 2 Type 1 & 2, ISO/IEC 27001, GDPR, CCPA.
- [Status](https://status.planhat.com/)
- [Help Center](https://help.planhat.com/en/)

## Artifacts

- [Authentication profile](authentication/planhat-authentication.yml)
- [API conventions](conventions/planhat-conventions.yml)
- [Rate limits](rate-limits/planhat-rate-limits.yml)
- [Error / response codes](errors/planhat-problem-types.yml)
- [Data model](data-model/planhat-data-model.yml)
- [MCP server](mcp/planhat-mcp.yml)
- [Well-known (OAuth AS metadata)](well-known/planhat-well-known.yml)
- [Conformance](conformance/planhat-conformance.yml)
- [Lifecycle](lifecycle/planhat-lifecycle.yml)
- [Changelog](changelog/planhat-changelog.yml)
- [Webhooks](asyncapi/planhat-webhooks.yml)
- [Packages (community)](packages/planhat-packages.yml)
- [Trust center](security/planhat-trust-center.yml)
- [Domain security](security/planhat-domain-security.yml)