slug: plunk provider: Plunk generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Software & Technology min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 2 edges: - tag: Segments spec_file: plunk-segments-api-openapi.yml capability_id: BC-420.20 capability_id_l1: BC-420 capability_name: Customer Segmentation Management confidence: 0.8 evidence: 'GET /segments listSegments List segments; POST /segments createSegment Create segment; schemas: FilterGroup, Segment, Filter, FilterCondition' reason: Operations create and list audience segments defined by filter conditions over contacts — this is squarely customer segmentation for targeted marketing treatment. - tag: Contacts spec_file: plunk-contacts-api-openapi.yml capability_id: BC-420.10 capability_id_l1: BC-420 capability_name: Customer Data Management confidence: 0.7 evidence: POST /contacts createContact Create or update contact; POST /contacts/subscribe subscribeContact Subscribe a contact reason: Plunk is a marketing/transactional email platform; the Contacts tag manages the contact master record including subscribe/unsubscribe state. This is customer/contact data management underpinning email marketing. Could also be read as digital marketing audience management, but the operations are purely CRUD on the contact record, so Customer Data Management is the closest honest fit.