generated: '2026-07-20'
method: searched
source: https://docs.poly.ai/api-reference/introduction
versioning:
  scheme: uri-path
  detail: >-
    Only the Conversations API is versioned. Agents and Webhooks & Alerts are
    unversioned.
  versions:
  - {version: v3, status: recommended, notes: 'Event-sourced, scalable schema with latency and translation fields'}
  - {version: v2, status: legacy, notes: 'Same schema, older auth model'}
  - {version: v1, status: sunsetting, notes: 'Best-effort until 2026-03-02; unsupported from 2026-08-31'}
deprecation:
  policy: >-
    Conversations API v1 is being sunset — best-effort support until 2026-03-02
    and fully unsupported from 2026-08-31; v3 is the recommended migration target.
  sunset_dates:
  - {version: v1, best_effort_until: '2026-03-02', unsupported_from: '2026-08-31'}
sla:
  uptime_target: '99.994%'
  basis: trailing 12 months, production
  source: https://docs.poly.ai/api-reference/introduction
status_page: null
languages_supported: '24+'
regions: [US, UK, EU, Studio]
data_retention:
  outbound_call_status: '~2 hours after the call ends'