openapi: 3.2.0
info:
  title: Popp Organization Configuration API
  description: Popp API documentation
  version: '1'
servers:
- url: https://api.joinpopp.com
  description: Development server
security:
- popp_api_key: []
  organization_id: []
tags:
- name: Organization Configuration
paths:
  /v1/config:
    get:
      summary: Get organization configuration
      description: Get an organization configuration
      operationId: get-organization-config
      parameters: []
      tags:
      - Organization Configuration
      responses:
        '200':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/OrganizationConfig'
          headers: {}
        '401':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '404':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
    post:
      summary: Create Organization Config
      description: Creates an Organization Config
      operationId: create-organization-config
      parameters: []
      tags:
      - Organization Configuration
      requestBody:
        description: Create Organization Configuration Request
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateOrganizationConfigRequest'
      responses:
        '202':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/OrganizationConfig'
          headers: {}
        '400':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '401':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '404':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '409':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '500':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
    patch:
      summary: Update organization configuration
      description: Updates an organization configuration
      operationId: update-organization-config
      parameters: []
      tags:
      - Organization Configuration
      requestBody:
        description: Update Organization Configuration Request
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/UpdateOrganizationConfigRequest'
      responses:
        '202':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/OrganizationConfig'
          headers: {}
        '400':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '401':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '404':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '409':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '500':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
  /v1/config/by-external-organization-id/{externalOrganizationId}:
    get:
      summary: Get organization configuration by external organization id
      description: Returns the configuration for the organization matching your own organization id, scoped to your organization group. Returns 409 if the external id matches more than one organization.
      operationId: get-organization-config-by-external-id
      parameters:
      - name: externalOrganizationId
        in: path
        description: Your own identifier for the organization, as set on externalOrganizationId
        required: true
        schema:
          $ref: '#/components/schemas/externalOrganizationId'
      tags:
      - Organization Configuration
      responses:
        '200':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/OrganizationConfig'
          headers: {}
        '400':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '401':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '404':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '409':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '500':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
    patch:
      summary: Update organization configuration by external organization id
      description: Creates or updates the configuration for the organization matching your own organization id, scoped to your organization group. Returns 409 if the external id matches more than one organization.
      operationId: update-organization-config-by-external-id
      parameters:
      - name: externalOrganizationId
        in: path
        description: Your own identifier for the organization, as set on externalOrganizationId
        required: true
        schema:
          $ref: '#/components/schemas/externalOrganizationId'
      tags:
      - Organization Configuration
      requestBody:
        description: Update Organization Configuration Request
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/UpdateOrganizationConfigRequest'
      responses:
        '200':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/OrganizationConfig'
          headers: {}
        '201':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/OrganizationConfig'
          headers: {}
        '400':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '401':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '404':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '409':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
        '500':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          headers: {}
components:
  schemas:
    OrganizationConfig:
      type: object
      additionalProperties: false
      required:
      - id
      - closingMessage
      - rejectionMessage
      - conversationTimeout
      properties:
        id:
          type: string
          description: Unique identifier for the organization configuration
        conversationTimeout:
          type:
          - number
          - 'null'
          description: Time in hours before conversations auto-close
          minimum: 24
        closingMessage:
          type: string
          description: Message sent when the candidate is not interested
        rejectionMessage:
          type: string
          description: Message sent when the candidate is rejected
        globalContext:
          type:
          - string
          - 'null'
          description: Shared configuration and context applied across all campaigns in the organization
        emailChannelFallbackEnabled:
          type:
          - boolean
          - 'null'
          description: Organization-level default for falling back to email when an SMS or WhatsApp message cannot be delivered. Individual campaigns inherit this unless they set emailChannelFallbackEnabled themselves.
        agent:
          type:
          - object
          - 'null'
          description: Default agent configuration for the organization
          additionalProperties: false
          required:
          - id
          - name
          - tone
          properties:
            id:
              type: string
              description: Unique identifier for the agent
            agentName:
              type: string
              description: Name of the agent
            agentTone:
              type: string
              description: The communication tone of the agent
              enum:
              - CASUAL
              - ENCOURAGING
              - FRIENDLY
              - MOTIVATIONAL
              - NEUTRAL
              - PROFESSIONAL
            organizationId:
              type: string
              description: Unique identifier for the organization
            organizationConfigId:
              type:
              - string
              - 'null'
              description: Unique identifier for the organization configuration
        templates:
          title: WhatsApp Templates
          type: array
          items:
            type: object
            additionalProperties: false
            required:
            - id
            - type
            - channel
            - campaignType
            properties:
              id:
                type: string
                description: Unique identifier for the template
              type:
                type: string
                description: The type of message template
                enum:
                - NUDGE_MESSAGE_1
                - NUDGE_MESSAGE_2
                - NUDGE_MESSAGE_3
                - OPENING_MESSAGE
                - RESTART_OPEN_MESSAGE
                - WELCOME_MESSAGE
              channel:
                type: string
                description: The channel through which the template will be sent
                enum:
                - SMS
                - WEB_CHAT
                - WEB_CHAT_VIA_EMAIL
                - WHATSAPP
              campaignType:
                type: string
                description: The type of campaign this template is used for
                enum:
                - APPLICANT_OUTREACH
                - ENGAGEMENT_OUTREACH
                - NEW_CANDIDATE_OUTREACH
        protectedCharacteristics:
          type: object
          description: 'Every characteristic and whether it is protected for this organization. true means the search agent refuses to search on it. Always complete: a characteristic that has never been set reads as true.'
          properties:
            ageBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            sexBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            genderIdentityBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            raceEthnicityBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            nationalOriginBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            religionBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            sexualOrientationBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            disabilityBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            maritalStatusBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            pregnancyStatusBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            veteranStatusBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            criminalHistoryBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            medicalConditionsBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            englishProficiencyBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
          additionalProperties: false
          required:
          - ageBias
          - sexBias
          - genderIdentityBias
          - raceEthnicityBias
          - nationalOriginBias
          - religionBias
          - sexualOrientationBias
          - disabilityBias
          - maritalStatusBias
          - pregnancyStatusBias
          - veteranStatusBias
          - criminalHistoryBias
          - medicalConditionsBias
          - englishProficiencyBias
    UpdateOrganizationConfigRequest:
      type: object
      properties:
        agentId:
          type: string
          description: A valid ID of an existing agent. Cannot be used together with agentName and agentTone.
        agentName:
          type: string
          description: Name of the agent. Must be provided together with agentTone. Cannot be used with agentId.
        agentTone:
          type: string
          enum:
          - CASUAL
          - ENCOURAGING
          - FRIENDLY
          - MOTIVATIONAL
          - NEUTRAL
          - PROFESSIONAL
          description: Tone of the agent. Must be provided together with agentName. Cannot be used with agentId.
        conversationTimeout:
          type: number
          minimum: 24
          description: Time in hours before conversations auto-close
        rejectionMessage:
          type: string
          description: Message sent when the candidate is rejected
        closingMessage:
          type: string
          description: Message sent when the candidate is not interested
        globalContext:
          type: string
          description: Shared configuration and context applied across all campaigns in the organization
        templates:
          type: array
          items:
            type: string
          uniqueItems: true
          description: Array of template IDs
        protectedCharacteristics:
          type: object
          description: Characteristics the search agent must refuse to search on. Merged onto the current settings, so you only need to send what you are changing. Send a characteristic as true to protect it again. Anything never set stays protected.
          properties:
            ageBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            sexBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            genderIdentityBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            raceEthnicityBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            nationalOriginBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            religionBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            sexualOrientationBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            disabilityBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            maritalStatusBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            pregnancyStatusBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            veteranStatusBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            criminalHistoryBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            medicalConditionsBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            englishProficiencyBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
          additionalProperties: false
      minProperties: 1
      additionalProperties: false
    ErrorResponse:
      type: object
    externalOrganizationId:
      type: string
    CreateOrganizationConfigRequest:
      type: object
      properties:
        agentId:
          type: string
          description: A valid ID of an existing agent. Cannot be used together with agentName and agentTone.
        agentName:
          type: string
          description: Name of the agent. Must be provided together with agentTone. Cannot be used with agentId.
        agentTone:
          type: string
          enum:
          - CASUAL
          - ENCOURAGING
          - FRIENDLY
          - MOTIVATIONAL
          - NEUTRAL
          - PROFESSIONAL
          description: Tone of the agent. Must be provided together with agentName. Cannot be used with agentId.
        conversationTimeout:
          type: number
          minimum: 24
          description: Time in hours before conversations auto-close
        rejectionMessage:
          type: string
          description: Message sent when the candidate is rejected
        closingMessage:
          type: string
          description: Message sent when the candidate is not interested
        globalContext:
          type: string
          description: Shared configuration and context applied across all campaigns in the organization
        templates:
          type: array
          items:
            type: string
          uniqueItems: true
          description: Array of template IDs
        protectedCharacteristics:
          type: object
          description: Characteristics the search agent must refuse to search on. Merged onto the current settings, so you only need to send what you are changing. Send a characteristic as true to protect it again. Anything never set stays protected.
          properties:
            ageBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            sexBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            genderIdentityBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            raceEthnicityBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            nationalOriginBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            religionBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            sexualOrientationBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            disabilityBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            maritalStatusBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            pregnancyStatusBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            veteranStatusBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            criminalHistoryBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            medicalConditionsBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
            englishProficiencyBias:
              type: boolean
              description: true protects this characteristic and the search agent refuses to search on it; false allows it.
          additionalProperties: false
      minProperties: 1
      oneOf:
      - required:
        - agentId
        not:
          anyOf:
          - required:
            - agentName
          - required:
            - agentTone
      - required:
        - agentName
        - agentTone
        not:
          required:
          - agentId
      additionalProperties: false
  securitySchemes:
    popp_api_key:
      description: Your Popp API key for authentication
      type: apiKey
      name: x-api-key
      in: header
    organization_id:
      description: Your organization's unique identifier
      type: apiKey
      name: x-organization-id
      in: header
x-provenance:
  method: searched
  source: https://docs.joinpopp.com/reference
  harvested: '2026-10-14'
  tool: harvest-readme-openapi.py
  note: Assembled verbatim from the OpenAPI definition ReadMe embeds in each operation page of the provider's developer portal; paths and components merged by API title, nothing authored.
  assembled_from:
  - https://docs.joinpopp.com/reference/add-candidates-to-list-by-external-id.md
  - https://docs.joinpopp.com/reference/add-candidates-to-list.md
  - https://docs.joinpopp.com/reference/archive-analysis.md
  - https://docs.joinpopp.com/reference/archive-document-type.md
  - https://docs.joinpopp.com/reference/archive-workflow-by-external-id.md
  - https://docs.joinpopp.com/reference/archive-workflow.md
  - https://docs.joinpopp.com/reference/bulk-create-conversations.md
  - https://docs.joinpopp.com/reference/cancel-booking.md
  - https://docs.joinpopp.com/reference/cancel-workflow-run.md
  - https://docs.joinpopp.com/reference/create-analysis-candidate.md
  - https://docs.joinpopp.com/reference/create-analysis.md
  - https://docs.joinpopp.com/reference/create-campaign.md
  - https://docs.joinpopp.com/reference/create-candidate-list.md
  - https://docs.joinpopp.com/reference/create-candidate-note-by-external-id.md
  - https://docs.joinpopp.com/reference/create-candidate-note.md
  - https://docs.joinpopp.com/reference/create-candidate.md
  - https://docs.joinpopp.com/reference/create-conversation.md
  - https://docs.joinpopp.com/reference/create-custom-field.md
  - https://docs.joinpopp.com/reference/create-document-credential.md
  - https://docs.joinpopp.com/reference/create-document-type.md
  - https://docs.joinpopp.com/reference/create-meeting-template.md
  - https://docs.joinpopp.com/reference/create-organization-config.md
  - https://docs.joinpopp.com/reference/create-scheduling-conversation.md
  - https://docs.joinpopp.com/reference/create-user.md
  - https://docs.joinpopp.com/reference/create-webhook.md
  - https://docs.joinpopp.com/reference/create-workflow.md
  - https://docs.joinpopp.com/reference/deactivate-user-by-email.md
  - https://docs.joinpopp.com/reference/deactivate-user.md
  - https://docs.joinpopp.com/reference/delete-candidate-by-email.md
  - https://docs.joinpopp.com/reference/delete-candidate-by-external-id.md
  - https://docs.joinpopp.com/reference/delete-candidate-by-phone-number.md
  - https://docs.joinpopp.com/reference/delete-candidate-list-by-external-id.md
  - https://docs.joinpopp.com/reference/delete-candidate-list.md
  - https://docs.joinpopp.com/reference/delete-candidate-note.md
  - https://docs.joinpopp.com/reference/delete-candidate.md
  - https://docs.joinpopp.com/reference/delete-custom-field.md
  - https://docs.joinpopp.com/reference/delete-document-credential.md
  - https://docs.joinpopp.com/reference/delete-document-type.md
  - https://docs.joinpopp.com/reference/delete-meeting-template.md
  - https://docs.joinpopp.com/reference/delete-tag.md
  - https://docs.joinpopp.com/reference/delete-user-by-email.md
  - https://docs.joinpopp.com/reference/delete-user.md
  - https://docs.joinpopp.com/reference/delete-webhook.md
  - https://docs.joinpopp.com/reference/download-media.md
  - https://docs.joinpopp.com/reference/generate-preferred-answer-requirements.md
  - https://docs.joinpopp.com/reference/generate-questions.md
  - https://docs.joinpopp.com/reference/generate-requirements.md
  - https://docs.joinpopp.com/reference/get-analysis.md
  - https://docs.joinpopp.com/reference/get-booking.md
  - https://docs.joinpopp.com/reference/get-campaign.md
  - https://docs.joinpopp.com/reference/get-candidate-by-external-id.md
  - https://docs.joinpopp.com/reference/get-candidate-list-by-external-id.md
  - https://docs.joinpopp.com/reference/get-candidate-list.md
  - https://docs.joinpopp.com/reference/get-candidate-profile-by-external-id.md
  - https://docs.joinpopp.com/reference/get-candidate.md
  - https://docs.joinpopp.com/reference/get-conversation.md
  - https://docs.joinpopp.com/reference/get-custom-field.md
  - https://docs.joinpopp.com/reference/get-document-media.md
  - https://docs.joinpopp.com/reference/get-document-type.md
  - https://docs.joinpopp.com/reference/get-document.md
  - https://docs.joinpopp.com/reference/get-meeting-template.md
  - https://docs.joinpopp.com/reference/get-organization-config-by-external-id.md
  - https://docs.joinpopp.com/reference/get-organization-config.md
  - https://docs.joinpopp.com/reference/get-organization-details.md
  - https://docs.joinpopp.com/reference/get-user-by-email.md
  - https://docs.joinpopp.com/reference/get-user-calendar.md
  - https://docs.joinpopp.com/reference/get-user.md
  - https://docs.joinpopp.com/reference/get-workflow-analysis-application.md
  - https://docs.joinpopp.com/reference/get-workflow-analysis.md
  - https://docs.joinpopp.com/reference/get-workflow-by-external-id.md
  - https://docs.joinpopp.com/reference/get-workflow-run.md
  - https://docs.joinpopp.com/reference/get-workflow.md
  - https://docs.joinpopp.com/reference/hand-conversation-to-agent.md
  - https://docs.joinpopp.com/reference/invite-calendar-contact.md
  - https://docs.joinpopp.com/reference/list-agents.md
  - https://docs.joinpopp.com/reference/list-analyses.md
  - https://docs.joinpopp.com/reference/list-ats-job-stages.md
  - https://docs.joinpopp.com/reference/list-ats-jobs.md
  - https://docs.joinpopp.com/reference/list-ats-rejection-reasons.md
  - https://docs.joinpopp.com/reference/list-bookings.md
  - https://docs.joinpopp.com/reference/list-campaigns.md
  - https://docs.joinpopp.com/reference/list-candidate-lists.md
  - https://docs.joinpopp.com/reference/list-candidate-notes-by-external-id.md
  - https://docs.joinpopp.com/reference/list-candidate-notes.md
  - https://docs.joinpopp.com/reference/list-conversation-documents.md
  - https://docs.joinpopp.com/reference/list-conversation-messages.md
  - https://docs.joinpopp.com/reference/list-conversations.md
  - https://docs.joinpopp.com/reference/list-custom-fields.md
  - https://docs.joinpopp.com/reference/list-document-credentials.md
  - https://docs.joinpopp.com/reference/list-document-types.md
  - https://docs.joinpopp.com/reference/list-meeting-templates.md
  - https://docs.joinpopp.com/reference/list-organization-users.md
  - https://docs.joinpopp.com/reference/list-organizations.md
  - https://docs.joinpopp.com/reference/list-tags.md
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  - https://docs.joinpopp.com/reference/update-workflow.md
  merge:
    pages: 149
    deduped: 618
    conflicts_kept_first: 0