aid: posh
name: Posh
description: 'Posh (Posh AI, legally Posh Technologies) is a Boston-headquartered, remote-first
  conversational and agentic AI company founded in 2018 by Karan Kashyap and Matt McEachern
  out of MIT''s AI lab. Posh builds AI purpose-built for regulated financial institutions —
  banks and credit unions — combining voice, digital, knowledge and outreach agents on a single
  governed platform driven by its proprietary REALM reasoning engine and "Operating Procedures"
  that pair LLM flexibility with code-level policy control. Its product line spans a Voice
  Assistant for phone banking, a Digital Assistant for web and mobile chat, a Knowledge Assistant
  for employee search, Posh Answers for website search, Posh Outreach for proactive campaigns,
  Posh Simulator for role-play training and Posh CoachQA for quality assurance, all managed from
  the no-code Posh Portal. Posh reports 125+ financial-institution clients and 300+ deployments,
  and integrates with core banking and contact-center platforms including Symitar, Fiserv,
  Corelation, Jack Henry, NICE CXone, Genesys Cloud, RingCentral and Five9. Posh operates a
  private, customer-facing HTTP API behind its portal for custom reporting and system
  integration; that API''s reference is not published publicly.'
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
image: https://cdn.prod.website-files.com/633d9e1c482aac9825b27b50/69656b01d26df273a9279698_webclip.png
url: https://raw.githubusercontent.com/api-evangelist/posh/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.20'
created: '2026-08-26'
modified: '2026-08-26'
tags:
- Artificial Intelligence
- Conversational AI
- Agentic AI
- Banking
- Credit Unions
- Financial-Services
- Customer Service
- Contact Center
- Voice
- Chatbots
- Knowledge-Management
- RegTech
tags_raw:
- Artificial Intelligence
- Conversational AI
- Agentic AI
- Banking
- Credit Unions
- Financial Services
- Customer Service
- Contact Center
- Voice
- Chatbots
- Knowledge Management
- Regtech
apis:
- name: Posh Platform API
  description: 'Posh''s customer-facing HTTP API, served from the same gateway that backs the
    Posh Portal. Posh describes it on its portal page as a "powerful API" that "automates custom
    reporting" and connects the portal directly to internal tools and systems. The gateway is
    live and answers unauthenticated requests with a structured JSON error envelope, but its
    reference surface at /api-docs is RBAC-gated (HTTP 403 "RBAC: access denied") and no
    OpenAPI/Swagger document is published on any Posh host.'
  humanURL: https://www.posh.ai/portal
  baseURL: https://api.poshdevelopment.com/api/v1
  x-ownership: >-
    OWNERSHIP CHECK (STEP 0c). The API and the Posh Portal are served from poshdevelopment.com,
    not posh.ai. That is justified from Posh's own pages: www.posh.ai/portal links directly to
    https://app.poshdevelopment.com/login as the portal sign-in, and www.posh.ai's own homepage
    loads its Posh Answers embed from https://poshie-chat-api.poshdevelopment.com/entry-answers.js.
    That shipped loader additionally hard-codes Posh's development, staging and UAT hosts under
    poshdevelopment.com and posh.build. poshdevelopment.com is Posh's product domain; posh.ai is
    its marketing domain.
  x-contract-discovery: >-
    NO MACHINE-READABLE CONTRACT IS PUBLISHED. STEP 0b was run in full against every host.
    (1) REST: /openapi.json, /openapi.yaml, /swagger.json, /v1/openapi.json, /api-docs, /docs,
    /redoc probed on www.posh.ai, api.poshdevelopment.com, app.poshdevelopment.com and
    poshie-chat-api.poshdevelopment.com — all 404, 403 or SPA shell. api.poshdevelopment.com/api-docs
    is the one real hit and returns HTTP 403 "RBAC: access denied". (2) GraphQL: /graphql 404 on the
    API host; no GraphQL surface named anywhere. (3) MCP: mcp.posh.ai NXDOMAIN, no server — see
    mcp/posh-mcp.yml. (4) A2A: /.well-known/agent-card.json and /.well-known/agent.json probed on six
    hosts, all negative — see well-known/posh-well-known.yml. No a2a/ artifact is written.
    Subdomain sweep (api, app, docs, developer, portal, dashboard, console, admin, mcp, status,
    support, help, trust on posh.ai): only app/api/poshie-chat on poshdevelopment.com resolve.
  tags:
  - Reporting
  - Analytics
  - Conversational AI
  properties:
  - type: Authentication
    url: authentication/posh-authentication.yml
  - type: ErrorCatalog
    url: errors/posh-problem-types.yml
  - type: Conventions
    url: conventions/posh-conventions.yml
  - type: RateLimits
    url: rate-limits/posh-rate-limits.yml
  - type: Plans
    url: plans/posh-plans-pricing.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.posh.ai/
- type: SignUp
  url: https://www.posh.ai/demo
- type: Login
  url: https://app.poshdevelopment.com/login
- type: Blog
  url: https://www.posh.ai/blog
- type: Support
  url: https://www.posh.ai/contact
- type: TermsOfService
  url: https://cdn.prod.website-files.com/61eb2514f01c7b377af34831/622bb1c684167fcca5a82a3d_posh-terms-of-use.pdf
- type: PrivacyPolicy
  url: https://www.posh.ai/security-privacy-policy
- type: StatusPage
  url: https://poshtechnologies.statuspage.io/
- type: TrustCenter
  url: https://security.posh.ai/
- type: Security
  url: https://security.posh.ai/item/responsible-disclosure-policy
- type: Compliance
  url: conformance/posh-conformance.yml
- type: Conformance
  url: conformance/posh-conformance.yml
- type: LLMsTxt
  url: llms/posh-llms.txt
- type: Lifecycle
  url: lifecycle/posh-lifecycle.yml
- type: VulnerabilityDisclosure
  url: security/posh-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/posh-domain-security.yml
- type: Components
  url: components/posh-components.yml
- type: SecondaryMarketListing
  url: https://forgeglobal.com/posh_stock/
x-enrichment:
  date: '2026-08-26'
  status: enriched
  artifacts_added: 16
  pass: local-v1
x-coverage:
  state: gated
  reason: customer-only-docs
  detail: >-
    Posh runs a real, live API gateway at api.poshdevelopment.com whose reference surface at
    /api-docs returns HTTP 403 with the body "RBAC: access denied", so the contract is readable
    only to an authenticated tenant of the Posh Portal — there is no public developer portal,
    docs host or spec anywhere on posh.ai or poshdevelopment.com.
  evidence:
    - url: https://api.poshdevelopment.com/api-docs
      status: 403
    - url: https://api.poshdevelopment.com/api/v1
      status: 404
    - url: https://www.posh.ai/openapi.json
      status: 404
    - url: https://www.posh.ai/llms.txt
      status: 200
  checked: '2026-08-26'