---
layout: post
title: Gather Feedback For Your API With UserVoice
image: >-
  http://kinlane-productions2.s3.amazonaws.com/api-evangelist-site/blog/impactstory-logo.png
author:
  name: kinlane
tags:
  - Voice
  - Feedback
---
I’m looking at new and innovative ways companies are building [analytics and visualizations on top of APIs](/2013/03/04/next-generation-of-api-driven-analytics-and-visualizations/), and one of the new tools I’ve come across is [ImpactStory](http://impactstory.org/). ImpactStory aggregates altmetrics: diverse impacts from your articles, datasets, blog posts, and more. But this post isn’t about ImpactStory, I’ll crunch what they do and write about in another post.

[![](https://s3.amazonaws.com/kinlane-productions2/api-evangelist/analytics/impactstory/impactstory-beta-feedback.png)](http://impactstory.org/)

This post is about their usage of feedback, helpdesk, and knowledge base management tool [UserVoice](https://www.uservoice.com/ "UserVoice"), which is a service I always recommend to API owners looking to support different aspects of their API community.

ImpactStory simply has a “_BETA - Send us Your Feedback_” image in the top right corner of their site. When you click on the logo, you are presented with a simple UserVoice form for submitting your ideas of where you think ImpactStory should take their platform.

[![](https://s3.amazonaws.com/kinlane-productions2/api-evangelist/analytics/impactstory/impactstory-beta-feedback-form.png)](http://impactstory.org/)

I think this is a pretty dead simple way of soliciting feedback from your community. Involving your users in your roadmap planning can go a long way in building goodwill with them, and encouraging participation and innovation in other ways.

After I spend more time playing with [ImpactStory](http://impactstory.org/), I’ll do another post on what else they are up to, but at first glance its a pretty interesting approach to developing tracking analytics, visualization and other embeddable goodness using APIs.