--- layout: default section: Services title: Services summary: Discovery, governance, and evangelism services that help businesses define, operate, and tell the story of their operations at the intersection of people and interfaces. nav: Services sub: Services ---
{{ page.summary }}
API Evangelist services are organized into three areas of work — discovery, governance, and evangelism. Each area is made up of focused, repeatable engagements that you can mix and match to define what your business needs, operate it in consistent ways, and tell the story of the work as it happens.
Map the words, interfaces, and standards that define what your business operations actually need — establishing the shared language and building blocks before anything gets built.
Develop the words that define what is needed (i.e. KitchenOps, Monitoring, Financial, Invoicing, Grants, etc.).
Map the landscape of existing commercial or open-source interfaces available, and develop new ones when needed.
Identify and develop the standards required to ensure the interoperability of any aspect of business operations.
Define and iterate upon the strategies, experiences, policies, rules, pipelines, and skills that make your business operations consistent, compliant, and repeatable.
Define and iterate upon the business strategies that are guiding how technology is used by business operations.
Help identify, focus on, and refine the experiences that exist at the intersection of people and interfaces.
Define and iterate upon the business policies that shape and drive your business operations in repeatable ways.
Define and iterate upon the machine-readable rules that govern the manual and automated aspects of your operations.
Define and iterate upon the CI/CD pipelines you need to automate the integration and deployment of operations.
Define and iterate upon the skills you need to operate your business using human and programmatic resources.
Provide formal reviews of policies, rules, pipelines, and skills used to govern repeatable business operations.
Craft and publish the stories, conversations, talks, research, papers, and workshops that tell the story of your work at the intersection of people and interfaces.
Craft stories that get published to blogs, social networks, newsletters, and other channels you use for business.
Engage in in-person and virtual conversations which can be made available via podcasts and reusable videos.
Provide in-person and virtual talks on a variety of relevant topics at the intersection of people and interfaces.
Publish research into vocabulary topics, outlining interfaces, standards, policies, rules, pipelines, and skills.
Iterate and publish formal research into specific topics, providing free and commercial blueprints on topics.
Conduct in-person and virtual workshops on relevant topics at the intersection of people and interfaces.
These services are designed to be mixed and matched across discovery, governance, and evangelism — defining what your business needs, operating it in repeatable ways, and telling the story of the work as it happens. If any of this maps to something you're working on, I would love to talk.