generated: '2026-08-26'
method: searched
source: https://developerhub.ppro.com/global-api/reference/api-rate-limit
api: PPRO Global API
model: token-bucket
limit_count: 4
limits:
- scope: per-customer (read operations, live)
  window: per second
  limit: 50
  burst: 100
  unit: requests
  note: X-RateLimit-Replenish-Rate defaults to 50 reads/second; X-RateLimit-Burst-Capacity is double the replenish rate.
- scope: per-customer (write operations, live)
  window: per second
  limit: 50
  burst: 100
  unit: requests
  note: X-RateLimit-Replenish-Rate defaults to 50 writes/second; burst capacity is double.
- scope: per-customer (read operations, sandbox)
  window: per second
  limit: 5
  burst: 10
  unit: requests
  note: Sandbox read and write limits are reduced to 5 requests per second.
- scope: per-customer (write operations, sandbox)
  window: per second
  limit: 5
  burst: 10
  unit: requests
response_headers:
- header: X-RateLimit-Remaining
  meaning: Tokens currently available — how many requests can be made immediately before requests are refused.
- header: X-RateLimit-Requested-Tokens
  meaning: Tokens consumed by this request. Each request costs one token.
- header: X-RateLimit-Burst-Capacity
  meaning: Maximum tokens the bucket can hold — the largest burst possible when the bucket is full.
- header: X-RateLimit-Replenish-Rate
  meaning: Tokens refilled per second — the sustained rate that can be maintained over time.
retry_after_header: false
exhausted_status: 429
exhausted_body: Standard PPRO error envelope with status 429.
increases: >-
  Increased limits are configurable on request for high-traffic customers or for peak events, with Black
  Friday and Singles' Day named explicitly by PPRO.
docs: https://developerhub.ppro.com/global-api/reference/api-rate-limit