name: Product Fruits API Rate Limits
description: >-
  Product Fruits REST API rate limiting details. The API uses Bearer token
  authentication and returns HTTP 429 Too Many Requests when limits are
  exceeded. Specific per-plan rate limit figures are not publicly documented;
  the information below reflects what is available from official sources and
  general platform behavior.
url: https://help.productfruits.com/en/article/rest-api-authentication
rateLimits:
  - name: REST API - General
    description: >-
      General rate limit applied to all REST API endpoints at
      https://api.productfruits.com. Specific numeric limits are not publicly
      disclosed. Clients should implement exponential backoff when receiving
      HTTP 429 responses.
    unit: request
    window: minute
    limit: not-disclosed
    headers:
      - name: Authorization
        description: Bearer token authentication header required on all requests
        required: true
    errorResponse:
      statusCode: 429
      description: Too Many Requests - client has exceeded the allowed request rate
  - name: User Identification Endpoint
    description: >-
      POST /v1/identify endpoint for upserting user records. Performs create or
      update operations on user profiles and can trigger real-time content
      updates for currently active users. Rate limits not publicly specified.
    endpoint: POST /v1/identify
    baseURL: https://api.productfruits.com
    unit: request
    window: minute
    limit: not-disclosed
  - name: Knowledge Base API
    description: >-
      Endpoints for managing knowledge base articles, categories, and image
      uploads. Intended for bulk import and management operations; rate limits
      not publicly specified.
    baseURL: https://api.productfruits.com
    unit: request
    window: minute
    limit: not-disclosed
  - name: Events Tracking API
    description: >-
      Endpoints for recording custom user events triggered by backend systems.
      Rate limits not publicly specified.
    baseURL: https://api.productfruits.com
    unit: request
    window: minute
    limit: not-disclosed
notes:
  - >-
    Product Fruits does not publicly document specific numeric rate limits.
    Contact support at help.productfruits.com for enterprise rate limit
    details.
  - >-
    API keys are generated once and not retrievable after creation. Store keys
    securely; never expose in front-end environments.
  - >-
    The platform scales by Monthly Active Users (MAU); heavier API workloads
    may be subject to plan-level MAU caps rather than per-request rate limits.