generated: '2026-08-26'
method: searched
source: >-
  https://status.promptemr.com/ ; https://www.prompthealth.com/resources/topic/product-updates ;
  https://www.prompthealth.com/legal/terms-and-conditions
scope_note: >-
  Prompt publishes no API, so there is no API versioning, deprecation or sunset policy to record.
  What exists is a PRODUCT lifecycle: a major-version release cadence (V9, V10), a monthly
  product-update log, and an operational status page.
status_page:
  present: true
  url: https://status.promptemr.com/
  platform: Atlassian Statuspage
  http_status: 200
  subscribe: [email, slack, rss]
  machine_readable:
  - https://status.promptemr.com/history.rss
  - https://status.promptemr.com/history.json
  observed: >-
    "No problems detected" at probe time, with a 7-day incident window listing a resolved
    performance incident on 2026-08-25 (~15 minutes).
versioning:
  scheme: major product versions
  current: 'Version 10'
  released: '2026-05-27'
  previous:
  - version: 'Version 9'
    released: '2025-06-12'
  api_versioning: none-published
  note: Product release names, not an API version contract. No /v1/ style API version is documented.
deprecation:
  policy_published: false
  sunset_header_support: unknown
  deprecation_header_support: unknown
  note: >-
    No deprecation or sunset policy is published on any Prompt host, and there is no public API
    surface for one to apply to. No `Deprecation` pointer is emitted.
sla:
  published: false
  note: >-
    No public uptime SLA or service-level commitment page found. Contract terms are in the general
    Terms and Conditions at https://www.prompthealth.com/legal/terms-and-conditions.
support:
  url: https://www.prompthealth.com/support
  email: support@promptemr.com
  model: >-
    US-based team including licensed clinicians and certified billers (per the provider FAQ).
deprecated_operations: []
x-evidence:
  checked: '2026-08-26'
  probes:
  - url: https://status.promptemr.com/
    status: 200
  - url: https://www.prompthealth.com/resources/topic/product-updates
    status: 200
  - url: https://www.prompthealth.com/support
    status: 200