generated: '2026-07-28'
method: searched
source: Qantas Agency Connect distribution documentation and dated agency news
note: |
  Qantas publishes no API versioning policy, no deprecation policy, no SLA and no
  status page for the Qantas Distribution Platform. What it does publish is a
  channel-level lifecycle: a dated, priced migration off legacy EDIFACT onto its own
  NDC platform, announced through a dated agency news feed and a versioned capability
  matrix. That is the real lifecycle signal for this provider, and it is commercial
  rather than technical.
versioning:
  scheme: not-published
  current: null
  docs: null
  evidence: No NDC schema version, message-set version or API version is stated
    anywhere Qantas controls. A partner cannot size an integration before signing
    the Access Agreement.
  capability_listing:
    url: https://www.qantas.com/adobe/assets/urn:aaid:aem:00230b0b-8c1e-4da6-8261-787185e22a1b/original/as/qdp-capability-listing-tool.pdf
    version: '5.3'
    updated: '2026-07-10'
    note: The only versioned, dated Qantas document describing the NDC surface. It
      versions the capability matrix, not the interface.
deprecation:
  policy_url: null
  policy_published: false
  sunset_header: unknown
  evidence: |
    No API deprecation policy exists. Two adjacent published commitments are the
    closest analogues, and neither is an interface deprecation policy:
      - Standard Agency Terms and Conditions 1.3: "Qantas may amend these Terms and
        any related Qantas policies or procedures by posting updates on the Qantas
        Agency Connect Site with such changes taking effect on 30 days' notice or
        earlier if required by law or for operational reasons."
      - Distribution Surcharge Policy: Qantas "will provide notice of any such
        changes on the Qantas Agency Connect website."
  channel_deprecation:
    target: Legacy GDS EDIFACT
    mechanism: price, not protocol
    detail: |
      From 1 July 2025 every Qantas-marketed segment ticketed through EDIFACT carries
      a per-segment distribution surcharge (AUD11.50 POS AU / NZD17.50 POS NZ /
      USD13.00 POS ROW), rising to AUD12.00 / NZD18.00 / USD13.50 on 29 July 2026,
      while NDC through a Certified Technology Partner, the QDP portal, or Premium
      NDC is exempt. Qantas is retiring the legacy channel commercially without ever
      announcing an EDIFACT end-of-life date.
    sources:
    - https://agencyconnect.qantas.com/en-au/policies/fares-and-ticketing/distribution-surcharge-policy
    - https://agencyconnect.qantas.com/en-au/news/july-2026/distribution-changes
sla:
  url: null
  uptime_target: null
  evidence: No SLA, uptime commitment or availability target is published for the
    Qantas Distribution Platform.
status_page:
  url: null
  evidence: |
    No status page exists. status.qantas.com does not resolve (DNS NXDOMAIN);
    qantas.statuspage.io does not exist (redirects to the Atlassian Statuspage
    product page). The nearest surface is a "Known Issues" list on Agency Connect,
    which sits behind the agency login (307 redirect to /login/) and is therefore
    not a public status page. No StatusPage pointer is emitted.
  known_issues_gated: https://agencyconnect.qantas.com/en-au/ndc/help-support/ndc-secured/qantas-ndc-booking-and-technical-support
roadmap:
  url: null
  published: false
  evidence: |
    Agency Connect publishes a "Qantas & Technology Partner Future Developments"
    page listing planned capabilities, but it is behind the agency login. The public
    Capability Listing Tool PDF marks some capabilities "Coming soon" without dates.
    No public roadmap with dates exists; no Roadmap pointer is emitted.
support_lifecycle:
  first_point_of_contact: The agency's nominated Certified Technology Partner
  escalation: Qantas NDC booking and technical support via Agency Connect (login
    required for issue submission)
  docs: https://agencyconnect.qantas.com/en-au/policies/agent-information/technology-partner-support-helpdesk
partner_lifecycle:
  certified_technology_partners: 13
  url: https://agencyconnect.qantas.com/en-au/ndc/approved-technology-partners
  current:
  - Aaron Group
  - Aeronology
  - AirGateway
  - Amadeus
  - Clarity Travel Technology Solutions
  - Duffel
  - Mystifly
  - Sabre
  - TPConnects
  - Travelfusion
  - Travelport
  - TravelSky
  - Verteil
  removed_since_2022:
  - Kyte
  - Serko
deprecated_operations: []