specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Qgiv
providerId: qgiv
created: '2026-07-03'
modified: '2026-07-03'
reconciled: false
tags:
- Nonprofit
- Fundraising
- Donations
- Payments
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Qgiv (Bloomerang Fundraising) spend. Cost has two components:
  a recurring software subscription (historically as low as $0/month on a
  legacy starter tier, now sold post-acquisition as part of a Bloomerang
  bundle starting around $40/month billed annually) and per-transaction
  payment processing fees (third-party reported around 2.95%-3.95% + $0.30 per
  transaction) charged on donations, event registrations, and peer-to-peer
  gifts processed through Qgiv forms. GiftAssist lets a nonprofit shift some or
  all of the processing-fee burden to the donor by prompting a voluntary
  fee-offset contribution, which is a cost-avoidance lever unique to donation
  platforms. The documented qgiv.com/api itself carries no separate metered
  fee - it is included with the account and is not a distinct cost driver
  beyond the underlying subscription and processing fees.
notes: >-
  Per-unit software and processing rates are not fully reconciled here - they
  are drawn from third-party pricing-comparison sources rather than a current
  first-party rate sheet, since qgiv.com/pricing now redirects to
  bloomerang.com/pricing and displays bundle pricing rather than legacy Qgiv
  standalone rates. Nonprofits should request a current rate sheet from
  Bloomerang sales and track GiftAssist offset rates as an explicit
  cost-avoidance metric.
sources:
- https://www.qgiv.com/pricing
- https://bloomerang.com/pricing
- https://www.qgiv.com/blog/how-to-offset-processing-fees-with-qgivs-giftassist-tool/
- https://www.qgiv.com/blog/bloomerang-acquires-qgiv/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Qgiv (Bloomerang Fundraising)
serviceCategory: Nonprofit Fundraising and Payments
billingModel:
  pricingCategory: Fixed and Usage-Based
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
  - Adjustment
focusColumns:
  ServiceName: Bloomerang Fundraising (formerly Qgiv)
  ServiceCategory: Nonprofit Fundraising and Payments
  ProviderName: Bloomerang
  PublisherName: Qgiv
  InvoiceIssuerName: Bloomerang
  BillingCurrency: USD
  ChargeCategory: Usage
  PricingCategory: Fixed and Usage-Based
meters:
- name: software_subscription
  description: Recurring monthly/annual software subscription fee for the giving platform tier.
  unit: subscription
  aggregation: sum
  dimensions:
  - account
  - tier
- name: processing_fee
  description: Per-transaction payment processing fee charged on donations, event registrations, and peer-to-peer gifts.
  unit: transactions
  aggregation: sum
  dimensions:
  - account
  - form
  - payment_method
- name: giftassist_offset
  description: Voluntary donor contribution collected via GiftAssist to offset processing fees; reduces net processing cost to the nonprofit.
  unit: currency
  aggregation: sum
  dimensions:
  - account
  - form
- name: refund_volume
  description: Value of refunded transactions, relevant to reconciling net processing cost against gross volume.
  unit: currency
  aggregation: sum
  dimensions:
  - account
  - form
principles:
- name: Visibility
  description: Reconcile the monthly Statements API output (amountContributed, percentage, transactionFees) against the bank deposit to track true processing cost per period.
- name: Allocation
  description: Track cost per form/campaign using form-scoped API tokens so subscription and processing costs map to the program or campaign generating them.
- name: Optimization
  description: Enable and tune GiftAssist to shift processing-fee burden to willing donors; monitor refund volume, which erodes net revenue without necessarily reducing the processing fee already charged.
- name: Accountability
  description: Assign a program owner to review the monthly statement and recurring-donation forecast so subscription tier and processing volume stay matched to actual fundraising activity.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com