generated: '2026-08-26'
method: searched
source: https://www.qualified.com/plus/articles/the-summer-26-release-is-here
also_source: https://www.qualified.com/api
note: >-
  Qualified's primary integration surface for most customers is not the Enterprise API — it is
  a client-side embed. The Messenger loader runs on the customer's own website and is what
  actually puts Piper in front of a buyer. Recorded here as a distinct surface from the SDKs
  the company does not publish and from the server-side API it does.
families:
- name: Qualified Messenger
  loader: https://d1418wpyaxxvno.cloudfront.net/production/qlib-release-v1.02.min.js
  loader_global: qualified
  delivery: script tag, CDN, pinned version in the filename
  description: >-
    The embeddable agent surface. Renders Piper's conversations in video, voice or text on the
    customer's website, serves offers, and books meetings inline.
  client_calls:
  - name: startCall
    added_in: Summer '26
    description: >-
      Programmatically start an agent call from the host page, passing context through. Added
      with the Customizable Agent Launcher so a customer can define where and how the agent
      triggers rather than accepting the default launcher.
  - name: startChat
    added_in: Summer '26
    description: Programmatically start an agent chat from the host page, passing context through.
  note: >-
    Recorded from the Summer '26 release announcement, which names both calls. Full parameter
    signatures are documented inside Qualified University and the in-app Agent Studio rather
    than in the public API reference, so they are not reproduced here.
- name: Meeting surfaces
  description: Buyer-facing scheduling surfaces rendered by the platform.
  components:
  - name: Full Screen Meeting Booker
    added_in: Summer '26
    description: Overlays the scheduling interface on the website during a conversation.
  - name: Meeting Links
    description: Direct and routed meeting links, usable outside a website session.
  - name: Meeting Link Themes
    added_in: Summer '26
    description: Per-meeting-type visual theming.
  - name: Pre-Routing Questions
    added_in: Summer '26
    description: Qualifying questions asked during booking to drive routing and calendar assignment.
- name: Manually triggered experiences
  description: Host-page elements that hand control to the agent on a user action.
  components:
  - name: Smart Forms
    docs: https://university.qualified.com/
  - name: Smart Buttons
    docs: https://university.qualified.com/
- name: Embedded in third-party consoles
  components:
  - name: Lead Spotlight — Salesforce iFrame
    added_in: Summer '26
    host: Salesforce contact and lead record pages
    description: Embeds an agent context snapshot directly inside the Salesforce record page.
  - name: Piper for Slack
    host: Slack
    url: https://www.qualified.com/integrations/slack
    description: Two-way collaboration with the agent inside a Slack channel.