generated: '2026-08-26'
method: searched
source: >-
  https://status.rainfocus.com/api/v2/summary.json (probed) +
  https://www.rainfocus.com/privacy-security/api-terms-and-conditions/
description: >-
  RainFocus runs a real public status page but publishes no versioning policy, no deprecation
  policy and no SLA on the public web. The only lifecycle commitment reachable without a contract
  is section 6 of the API and MCP Tools terms, which reserves the right to change or discontinue
  the Developer Tools at any time. No Deprecation pointer is emitted in apis.yml, because a
  reservation of rights is not a deprecation policy.
status_page:
  published: true
  url: https://status.rainfocus.com/
  status: 200
  provider: Atlassian Statuspage
  page_id: bt8sc94xpyd4
  machine_readable_api: https://status.rainfocus.com/api/v2/summary.json
  machine_readable_status: 200
  components:
  - Admin
  - Events
  - Leads
  - Workflow
  note: >-
    Statuspage exposes the full v2 API (summary, status, components, incidents, scheduled
    maintenances) plus RSS and Atom feeds, so an agent can subscribe to RainFocus availability
    without credentials. Note that the API and MCP Tools terms forbid publishing uptime metrics or
    latency data without prior written approval.
versioning:
  scheme: none-published
  in_url: false
  header: null
  note: >-
    No version namespace, version header or version policy is published. /api/v1 returns the same
    generic missing-apiProfile 400 as /api and is not evidence of a version namespace.
deprecation:
  policy_published: false
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  contractual_clause:
    source: https://www.rainfocus.com/privacy-security/api-terms-and-conditions/
    section: 6. MODIFICATIONS AND SUSPENSION
    text: >-
      "RainFocus may modify, update, or discontinue the Developer Tools at any time. RainFocus may
      suspend or terminate Customer's access immediately if Customer's use creates a security,
      legal, or platform risk. RainFocus will provide reasonable notice of material changes when
      practicable."
    assessment: >-
      A reservation of rights with a best-efforts notice qualifier ("when practicable"), not a
      deprecation policy. No notice period, no sunset window and no migration commitment.
sla:
  published: false
  note: >-
    No public SLA or uptime commitment. Availability terms live in the customer statement of work.
    The API terms additionally prohibit publishing performance benchmarks, latency data or uptime
    metrics without RainFocus's prior written approval.
changelog:
  published: false
  note: >-
    No dated product or API changelog is published. The nearest public surface is the news and
    press index at https://www.rainfocus.com/company/news-press/ and the blog at
    https://blog.rainfocus.com/, both of which carry release announcements in press-release form
    rather than versioned entries. No ChangeLog pointer is emitted.
  nearest_surfaces:
  - url: https://www.rainfocus.com/company/news-press/
    status: 200
    kind: news and press index
  - url: https://blog.rainfocus.com/feed/
    status: 200
    kind: RSS feed
support:
  help_center: https://help.rainfocus.com/s/
  help_center_note: >-
    Salesforce Experience Cloud community. The landing page loads anonymously but article content
    and the API reference sit behind customer sign-in.
  academy: https://learn.rainfocus.com/
  contact: https://www.rainfocus.com/contact-us/
  client_care_email: clientcare@rainfocus.com
  security_email: security@rainfocus.com
recent_product_milestones:
  note: >-
    Dated announcements gathered from the provider's own newsroom, recorded here because there is
    no changelog. Not a substitute for one.
  entries:
  - date: '2026-07-07'
    title: RainFocus Launches AI Agent Connectivity for Event Data with MCP Profiles
    url: https://www.rainfocus.com/company/news-press/rainfocus-launches-ai-agent-connectivity-for-event-data-with-mcp-profiles/
    relevance: developer-surface
    detail: >-
      MCP Profiles ship as part of RainFocus Nexus, adding an OAuth-secured remote MCP server for
      live event data.