# RapidDeploy

> RapidDeploy is a cloud-native Next Generation 9-1-1 (NG911) software company (founded 2013 in South
> Africa, US headquarters in Austin, Texas since 2018) building call-taking, dispatch, mapping and
> analytics software for Public Safety Answering Points on Microsoft Azure. It was acquired by
> Motorola Solutions and folded into the Command Center software portfolio.

## Status of the public API surface

RapidDeploy publishes **no public API reference and no machine-readable contract**. There is no
OpenAPI, AsyncAPI, GraphQL SDL, WSDL, .proto, Postman collection, SDK, CLI, MCP server or A2A agent
card on any host the company controls. The company markets an "open-API framework" for integrating
third-party systems (for example Priority Dispatch for police, fire and EMS), but access to it is a
tenant/partner arrangement, not a published developer product.

As of 2026-08-26, `https://rapiddeploy.com/` and every path beneath it returns HTTP 301 to
`https://www.motorolasolutions.com/en_us/products/command-center-software/public-safety-software/ng9-1-1-call-management.html`,
a Motorola Solutions page that contains no mention of RapidDeploy. Do not expect to find product,
developer or legal content on the rapiddeploy.com web domain.

## Products

- Nimbus CAD — cloud computer-aided dispatch, built on Microsoft Azure.
- Radius Mapping (RadiusPlus) — NG911 primary call-taking tactical map, deep Esri/ArcGIS integration
  plus supplemental location data sources.
- Lightning — first-responder mobile application.
- Eclipse Analytics — response-time and staffing analytics.

## Hosts that are live

- https://api.rapiddeploy.com — platform API host (Cloudflare). Answers every anonymous path with
  `{ "statusCode": 404, "message": "Resource not found" }`. Not a Problem Details (RFC 9457)
  envelope. No spec is served at /openapi.json, /openapi.yaml, /swagger.json, /v1/openapi.json,
  /api-docs, /docs or /redoc.
- https://auth.rapiddeploy.com — the company's Auth0 tenant, issuer `https://auth.rapiddeploy.com/`.
  This is the only place RapidDeploy serves real machine-readable documents.
- https://status.rapiddeploy.com — Atlassian Statuspage; components Radius, Lightning, Eclipse.
- https://github.com/rapiddeploy — GitHub organization, zero public repositories.

## Machine-readable documents

- [OpenID Connect discovery](https://auth.rapiddeploy.com/.well-known/openid-configuration): the
  identity contract — authorization, token, userinfo, revocation, device-code, dynamic-registration
  and backchannel endpoints, PKCE (S256), DPoP (ES256), MFA, and the supported grant types including
  `client_credentials`.
- [OAuth 2.0 authorization-server metadata (RFC 8414)](https://auth.rapiddeploy.com/.well-known/oauth-authorization-server)
- [JWKS](https://auth.rapiddeploy.com/.well-known/jwks.json)
- [Statuspage summary](https://status.rapiddeploy.com/api/v2/summary.json) — component-level
  operational status as JSON.

## Authentication

OAuth 2.0 / OpenID Connect via Auth0 at `https://auth.rapiddeploy.com`. Machine-to-machine callers
would use the `client_credentials` grant against `https://auth.rapiddeploy.com/oauth/token`. The
audience value, the API-level scopes, and how credentials are issued are **not published** — they are
established per agency tenant. The scopes advertised anonymously are the standard OIDC identity
scopes (`openid`, `profile`, `offline_access`, `email`, `phone`, `address`, …), not API authorization
scopes.

## What is not published

- Pricing or plans — sold through government procurement and the acquirer's sales motion.
- Rate limits — no documented limit and no `RateLimit-*` / `Retry-After` header observed.
- Error catalog — the API returns a bespoke `{statusCode, message}` envelope, undocumented.
- Changelog, versioning policy, deprecation policy, SLA.
- security.txt or a RapidDeploy vulnerability-disclosure policy. (`status.rapiddeploy.com` serves a
  security.txt, but it is Atlassian's, carried by the Statuspage vendor.)

## Where an integrator should actually go

Agency and partner integration for these products now runs through Motorola Solutions:
- https://www.motorolasolutions.com/en_us/developers/command-center-partner-program.html
- https://docs.motorolasolutions.com/

## Legal (acquirer)

- Privacy: https://www.motorolasolutions.com/en_us/about/privacy-policy.html
- Terms of use: https://www.motorolasolutions.com/en_us/about/terms-use.html
- Trust center: https://www.motorolasolutions.com/en_us/about/trust-center.html

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Generated 2026-08-26 by the API Evangelist enrichment pipeline from probed public surfaces. This is a
third-party profile; API Evangelist does not operate RapidDeploy's APIs.