generated: '2026-08-13'
method: searched
source: >-
  https://reachdesk.readme.io/reference/authentication +
  https://support.reachdesk.com/hc/en-gb/sections/42445556644497-2026-Releases +
  live probe of status.reachdesk.com
description: >-
  Lifecycle posture for the Reachdesk API. Reachdesk versions its API in the URI
  path (v2) and publishes a monthly, dated product release-notes series that
  regularly names API changes. It publishes no deprecation policy, no sunset
  policy, no SLA and no status page — status.reachdesk.com does not resolve.

versioning:
  scheme: uri-path
  current_version: v2
  base_url: https://app.reachdesk.com/api/v2
  info_version: '1.0'
  policy_published: false
  note: >-
    No document explains how versions are introduced or retired, and no v1 is
    documented anywhere public.

deprecation:
  policy_published: false
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  deprecated_operations: []
  advance_notice: undocumented
  note: >-
    No operation in the OpenAPI carries `deprecated: true`. One operation
    (get-gdpr-request) is marked "(Coming Soon)" in its own description, which is
    the inverse problem — a published operation that is not yet live.

status_page:
  present: false
  url: null
  probe:
    - url: https://status.reachdesk.com
      result: DNS NXDOMAIN — host does not resolve
      checked: '2026-08-13'
  note: >-
    No status page, uptime history or incident feed was found on any Reachdesk
    host or on the common third-party status providers reachable from the
    Reachdesk site.

sla:
  published: false
  note: >-
    The pricing page advertises a commercial "5x ROI guarantee" on pipeline, which
    is a marketing guarantee and not an availability or latency SLA. SLA support is
    listed as a Premium-plan feature but no terms are published.

changelog:
  present: true
  style: monthly dated release notes in the knowledge base
  url: https://support.reachdesk.com/hc/en-gb/sections/42445556644497-2026-Releases
  detail: changelog/reachdesk-changelog.yml
  api_changes_announced: true

support:
  channel: https://support.reachdesk.com/hc/en-gb
  email: support@reachdesk.com

gaps:
  - No status page.
  - No deprecation or sunset policy, and no Deprecation/Sunset response headers.
  - No published SLA or uptime commitment.
  - >-
    API changes are announced in a general product release-notes stream aimed at
    platform users, not in a developer-facing changelog on the API reference site.