specificationVersion: "1.0"
id: reflektive-finops
name: Reflektive FinOps
description: >-
  Reflektive is priced as an enterprise SaaS subscription with custom,
  quote-based pricing negotiated directly with the vendor. There are no
  metered usage charges, overage fees, or pay-as-you-go tiers. Cost is
  driven primarily by employee headcount and contracted feature set.
  As Reflektive is now part of PeopleFluent under Learning Technologies Group,
  procurement may be bundled with other PeopleFluent products.
url: https://www.reflektive.com/
framework: FinOps Framework 1.0
alignment: FOCUS

dimensions:
  - name: Cost Model
    value: Subscription (flat-rate or per-employee)
    notes: >-
      Pricing is not publicly listed. Common market references indicate
      approximately $6 per employee per month or $7,500/month flat rate.
      Actual pricing requires a vendor quote and is typically annual.

  - name: Billing Granularity
    value: Annual subscription
    notes: >-
      Reflektive contracts are typically annual. Monthly billing may be
      available by arrangement but is not the default commercial model.

  - name: Usage-Based Costs
    value: None documented
    notes: >-
      No metered API call charges, per-report fees, or overage costs are
      documented. API access appears to be included within the subscription
      entitlement. Rate limits and pagination controls serve throughput
      management rather than billing triggers.

  - name: Cost Allocation
    value: Single company-level subscription
    notes: >-
      The Reflektive API uses a company-level API key, meaning all API usage
      is attributed to one organizational account. There is no per-department
      or per-user cost allocation mechanism exposed via the API.

  - name: Optimization Opportunities
    value: Headcount-based negotiation
    notes: >-
      As cost scales with employee count, cost optimization primarily involves
      negotiating per-seat rates during contract renewal, right-sizing the
      contracted headcount, and auditing active versus inactive user licenses.
      API consumers should use pagination efficiently to avoid unnecessary
      redundant calls.

  - name: Vendor Risk
    value: Medium
    notes: >-
      Reflektive has been acquired by PeopleFluent (LTG). Platform continuity
      and API roadmap are subject to PeopleFluent product strategy. Organizations
      should monitor for product deprecation announcements and ensure API
      integrations remain tested against current endpoint availability.