generated: '2026-08-13'
method: searched
source: https://www.chatdesk.com/pricing
checked: '2026-08-13'
http_status: 200

# WHAT IS BEING PRICED — read this before using the numbers.
# These are SERVICE plans for an AI-plus-human customer-engagement service sold to
# ecommerce brands. They are NOT API plans. Remarkable AI publishes no API, so there is
# no per-call, per-token or per-endpoint pricing to record. The unit of billing is a
# resolved ticket, a personalized conversation, or a confirmed social engagement.
#
# BRAND NOTE (STEP 0c ownership justification for a different domain):
# The pricing page is on the legacy brand's domain. https://www.beremarkable.ai/legal/terms
# states verbatim: "We (Chatdesk, Inc. DBA Remarkable AI) create software and solutions..."
# — Remarkable AI is the trading name of Chatdesk, Inc., which rebranded in 2024. The
# current brand's own site publishes NO pricing page at all: its sitemap
# (https://www.beremarkable.ai/sitemap.xml, HTTP 200) lists 28 URLs and contains no
# /pricing, only /book-a-demo and /revenue-calculator. The live, publicly readable price
# list is therefore the one still standing at www.chatdesk.com/pricing.

provider: Chatdesk, Inc. DBA Remarkable AI
currency: USD
billing_periods:
- monthly
- yearly
yearly_discount: '10%'
self_serve_signup: false
sales_motion: >-
  Every tier terminates in a "Book a demo" / "Let's chat" call to action. There is no
  self-serve checkout and no published card-on-file signup.
free_trial:
  present: true
  description: free two-week pilot
  quote: >-
    "Realize the value of 1:1 customer conversations right away with a free two-week pilot."

plan_count: 6
plans:

- name: Proactive for email (1:1 retention messages)
  slug: proactive-email
  price: 1000
  price_quote: 'Plans starting at $1,000 / month'
  currency: USD
  period: month
  price_floor: true
  included_quota:
    unit: personalized conversations
    amount: 400
  channels:
  - email
  - SMS
  - direct messages
  features:
  - Custom campaigns and messages
  overage: not-published

- name: Proactive for social (social engagement)
  slug: proactive-social
  price: 900
  price_quote: 'Plans starting at $900 / month'
  currency: USD
  period: month
  price_floor: true
  included_quota:
    unit: confirmed engagements (likes, replies, or follows)
    amount: 600
  channels:
  - TikTok
  - YouTube
  - Reddit
  - X (Twitter)
  - Threads
  overage: not-published

- name: 1:1 customer engagement (pay-per-conversation)
  slug: engagement-pay-per-conversation
  price: 1500
  price_quote: 'Plans starting at $1,500 / month'
  currency: USD
  period: month
  price_floor: true
  included_quota:
    unit: conversations per month
    amount: 500
  channels:
  - email
  - social
  - SMS
  features:
  - 24/7 coverage from real people
  - Strategy creation and messaging
  overage: not-published

- name: Shift (call deflection)
  slug: shift
  price: 99
  price_quote: 'Plans starting at $99 / month'
  currency: USD
  period: month
  price_floor: true
  included_quota:
    unit: not-published
    amount: null
  features:
  - Call deflection
  - Call reduction dashboard
  - 'Upper-level plans add: SMS support, advanced or custom reporting, custom integrations, automatic customer insights'
  setup_fee: 0
  setup_fee_note: Free setup

- name: Trends (customer insights)
  slug: trends
  price: 0
  price_quote: 'Plans starting at $0 / month'
  currency: USD
  period: month
  price_floor: true
  free_tier: true
  included_quota:
    unit: not-published
    amount: null
  features:
  - Aggregate and analyze customer feedback from all channels
  - 'Paid tiers add: custom tags, search tools'

- name: On-demand / Dedicated (pay-per-ticket support)
  slug: on-demand-dedicated
  price: null
  price_quote: null
  currency: USD
  period: month
  calculator_only: true
  calculator_note: >-
    Two variants (On-demand = pay-per-ticket-solved; Dedicated = adds full-time experts,
    accelerated SLAs, custom workflows and a discounted per-resolution rate). Neither
    publishes a number in the served HTML: the price renders only after a client-side
    volume slider runs, so the raw markup contains the literal placeholders "X / month"
    and "X00 tickets resolved per month". A machine reading this page — or an agent, or a
    buyer with JavaScript disabled — cannot obtain the price. Recorded as null rather
    than guessed.
  included_quota:
    unit: tickets resolved per month
    amount: null
  features:
  - Social, email, chat and SMS support
  - Up to 24/7 coverage from real humans
  - Unlimited, one-click integrations
  volume_discount: >-
    "Do you offer discounts for higher volumes? Yes! As your volume grows..." — rates are
    negotiated, not published.

fees:
- name: Order-system integration setup fee
  amount: 99
  currency: USD
  one_time: true
  applies_to:
  - Shopify
  - Magento
  quote: >-
    "To integrate with order systems like Shopify and Magento, there is a $99 setup fee."
- name: Standard integration setup
  amount: 0
  currency: USD
  note: >-
    "Included with all plans. Always free. Unlimited integrations" — connecting a helpdesk
    or support channel carries no setup fee.

api_pricing:
  present: false
  note: >-
    No API pricing of any kind: no per-request tier, no rate-limit-by-plan table, no
    metered developer plan. Consistent with the absence of any public API — see
    x-coverage in apis.yml.

evidence:
- url: https://www.chatdesk.com/pricing
  status: 200
  finding: six published tiers, four with a floor price, two calculator-only
- url: https://www.beremarkable.ai/sitemap.xml
  status: 200
  finding: no /pricing URL on the current brand; only /book-a-demo and /revenue-calculator
- url: https://www.beremarkable.ai/legal/terms
  status: 200
  finding: '"We (Chatdesk, Inc. DBA Remarkable AI)" — establishes the domain relationship'