# RetainIQ

> RetainIQ is a retention-marketing company for direct-to-consumer (D2C) ecommerce brands, operating
> from retainiq.io as RetainIQ Global Inc. (Wilmington, DE) and RetainIQ India Private Limited
> (Bengaluru). It sells a managed lifecycle email and SMS program — welcome, cart-abandonment,
> post-purchase, win-back and replenishment flows, weekly strategic campaign sends with design and
> copy, and deliverability, segmentation and list-hygiene work — layered on a proprietary 1:1
> personalization engine that generates variant product blocks at scale. It is a Klaviyo Gold Master
> Partner and an Omnisend partner, and integrates with Shopify, Recharge, Mailchimp and Nudge.
> Programs start at $990/month on month-to-month terms.

## IMPORTANT — no developer API

RetainIQ publishes **no public API**. As of 2026-08-13 there is no OpenAPI or Swagger document, no
GraphQL endpoint, no MCP server, no A2A agent card, no SDK in any public package registry, no CLI, no
first-party GitHub organisation, no developer portal and no API reference on any host the company
controls. Every `/.well-known/*` and contract path on retainiq.io returns a real HTTP 404. Do not
generate integration code, endpoints, authentication headers or base URLs for RetainIQ — none exist to
call. Access to their capability is a sales conversation, not a credential.

The only machine-readable surface on the domain is the WordPress core REST API at
`https://retainiq.io/blog/wp-json/`, which is supplied by the WordPress CMS running their legacy blog.
It is not a RetainIQ product API and exposes only blog content.

## Products

- [Managed retention system](https://retainiq.io/services): Lifecycle email and SMS across five
  stages — Capture, Welcome & First Purchase, Repeat & Nurture, Loyalty, True Retention — with
  deliverability and 1:1 personalization running underneath. Sold in three engagement shapes:
  Synergy (alongside an in-house team), Full Service (end-to-end), Off Season (seasonal).
- [Dynamic Email Widgets](https://retainiq.io/apps): Plug-and-play widgets that personalize emails in
  real time from the brand's own customer data. Demo-gated; no self-serve install, no documentation.
- [Enhanced Catalog Ads](https://retainiq.io/apps): On-brand catalog ads generated across every SKU at
  once for Meta and TikTok. Demo-gated; no self-serve install, no documentation.
- [RetainIQ on the Shopify App Store](https://apps.shopify.com/retainiq): The company's 2021 self-serve
  Shopify app — free to install, then $999 per 100,000 personalization credits after 20,000 free
  credits/month. **Caution:** the listing is still live, but the application host (app.retainiq.io)
  returns Cloudflare 522 and the developer website named on the listing (wyde.ai) now redirects to a
  domain-for-sale page. Treat this app as retired-in-place unless the company says otherwise.

## Integrations

- Klaviyo (Gold Master Partner)
- Omnisend (partner)
- Shopify
- Recharge
- Mailchimp
- Nudge
- Meta and TikTok (catalog ads)

These are platforms RetainIQ's team and personalization engine operate *inside* on a client's behalf.
RetainIQ consumes those platforms' APIs; it does not expose one of its own.

## Pricing

- Managed program: from **$990 USD/month**, month-to-month, scoped per brand. See
  [Services](https://retainiq.io/services).
- Shopify app: free to install; **$999 per 100K credits** after 20K free credits/month, billed in USD.
  See [the app listing](https://apps.shopify.com/retainiq).
- Full structure: [plans/retainiq-plans-pricing.yml](../plans/retainiq-plans-pricing.yml)

## Company

- Website: https://retainiq.io/
- Contact: hello@retainiq.io
- Book a consultation: https://calendly.com/d/cnnf-mwb-327/get-a-free-consultation
- LinkedIn: https://www.linkedin.com/company/retainiq/
- Newsletter ("The AdVantage", twice weekly): https://retainiq.io/resources and
  https://retainiq20.substack.com/
- Legacy blog: https://retainiq.io/blog/
- Privacy policy: https://retainiq.io/privacy-policy
- Cookie policy: https://retainiq.io/cookie-policy
- Terms and conditions: https://retainiq.io/terms-and-conditions
- Legal entities: RetainIQ Global Inc., 1007 N Orange St, 4th Floor Suite #1558, Wilmington, DE 19801,
  United States; RetainIQ India Private Limited, Ikeva, Level 8, Tower 1, Umiya Business Bay, Cessna
  Business Park, Outer Ring Rd, Marathahalli, Bengaluru, Karnataka 560103, India.
- Backed by: Accel

## Security and compliance posture

- No `/.well-known/security.txt`, no published vulnerability-disclosure policy, no bug bounty, no
  trust centre, and no named certification (no SOC 2, ISO 27001, PCI, HIPAA or FedRAMP claim appears
  in the privacy policy or anywhere else on the site).
- Domain: HTTPS with TLS 1.2, no HSTS, no DNSSEC, no CAA records; SPF and DMARC are published, DMARC
  policy `p=none`. See [security/retainiq-domain-security.yml](../security/retainiq-domain-security.yml).
- Privacy contact: sulakshan@retainiq.io (named in the privacy policy; not a security contact).

## Provenance

This file was **generated by API Evangelist** from the RetainIQ APIs.json profile and the artifacts in
this repository — RetainIQ does not publish an llms.txt of its own (`https://retainiq.io/llms.txt`
returns 404). Probe evidence: [well-known/retainiq-well-known.yml](../well-known/retainiq-well-known.yml).
Product-lifecycle evidence: [lifecycle/retainiq-lifecycle.yml](../lifecycle/retainiq-lifecycle.yml).
Generated 2026-08-13. Source of record: https://github.com/api-evangelist/retainiq