# Pricing transcribed from the provider's own page — see provenance. Numbers are quoted, not derived.
generated: '2026-09-20'
method: searched
source: https://www.retellai.com/pricing
sources:
- https://www.retellai.com/pricing
provenance:
  tool: planning/api-economics/harvest_pricing.py
  run: 20260920T120546
  grounding: every price_text was found verbatim in the fetched page text
audience: developer-api
pricing_basis: usage-other
delivery:
  delivery: managed
  method: page
  read: '2026-09-20'
  managed_tier: Pay as you go
published: true
note: Per-minute usage pricing for voice agents plus per-message chat pricing, component pricing (LLM,
  TTS, telephony, add-ons) and monthly subscription items; Enterprise is custom/contact sales.
plan_count: 20
currency: USD
plans:
- name: Pay as you go
  price_text: $0.07-$0.31 / min for AI Voice Agents
  currency: USD
  period: per-use
  unit: minute
  included_quota: Full Platform Access, Pre-built Agent Templates, Call Analytics and Transcripts, Simulation
    Testing, Webhooks and API Access, 20 Free Concurrent Calls, Community and Email Support; $10 in free
    credits
  overage: $0.002+ / msg for AI Chat Agents
- name: Enterprise Plan
  price_text: Custom Pricing for AI Voice Agents
  period: none
  included_quota: Everything from pay as you go, plus dedicated implementation support (add-on), custom
    MSA/DPA, RBAC, dedicated stable server (add-on), custom SSO, high cap on concurrent calls, 24/7 support
- name: Retell Voice Infra
  price_text: $0.055/minute
  price: 0.055
  currency: USD
  period: per-use
  unit: minute
- name: Retell Platform Voices (TTS)
  price_text: $0.015/minute
  price: 0.015
  currency: USD
  period: per-use
  unit: minute
- name: Elevenlabs Voices (TTS)
  price_text: $0.040/minute
  price: 0.04
  currency: USD
  period: per-use
  unit: minute
- name: LLM GPT 5.5 (Standard)
  price_text: $0.16/minute
  price: 0.16
  currency: USD
  period: per-use
  unit: minute
  overage: $0.32/minute Fast Tier
- name: Telephony call rates (US Twilio)
  price_text: $ 0.015 /min
  price: 0.015
  currency: USD
  period: per-use
  unit: minute
  included_quota: No Charge for Sip Trunking/Custom Telephony
- name: Knowledge Base add-on
  price_text: +$0.005/minute
  price: 0.005
  currency: USD
  period: per-use
  unit: minute
- name: Batch Call add-on
  price_text: +$0.005/dial
  price: 0.005
  currency: USD
  period: per-use
  unit: dial
- name: Branded Call add-on
  price_text: +$0.10/outbound call
  price: 0.1
  currency: USD
  period: per-use
  unit: outbound call
- name: PII Removal add-on
  price_text: +$0.01/min
  price: 0.01
  currency: USD
  period: per-use
  unit: minute
- name: AI Quality Assurance
  price_text: $0.10/min
  price: 0.1
  currency: USD
  period: per-use
  unit: minute
  included_quota: First 100 minutes free
- name: SMS
  price_text: $0.01/Msg
  price: 0.01
  currency: USD
  period: per-use
  unit: message
- name: Chat Agent GPT 5.5
  price_text: $0.05/AI msg
  price: 0.05
  currency: USD
  period: per-use
  unit: AI msg
- name: Retell Phone Numbers
  price_text: $2.00/month
  price: 2
  currency: USD
  period: month
  unit: phone number
  included_quota: No Charge for custom phone numbers
- name: Retell SMS subscription
  price_text: $20.00/month
  price: 20
  currency: USD
  period: month
  included_quota: No charge for custom telephony SMS
- name: Concurrency (Active Calls)
  price_text: $8.00/Concurrency/month
  price: 8
  currency: USD
  period: month
  unit: concurrent call
  included_quota: Free for first 20 concurrency (active calls)
- name: Knowledge Base subscription
  price_text: $8.00/Knowledge Base/month
  price: 8
  currency: USD
  period: month
  unit: knowledge base
  included_quota: First 10 knowledge bases free
- name: Verified Phone Number
  price_text: $10.00/Phone number/month
  price: 10
  currency: USD
  period: month
  unit: phone number
  included_quota: One-time $10 fee
- name: Speech-to-speech GPT Realtime
  price_text: $0.345/minute
  price: 0.345
  currency: USD
  period: per-use
  unit: minute
rate_limit_statements:
- 20 Free Concurrent Calls
- 20 included, more available on demand
- No Cap on Concurrent Calls
- Every account includes 20 concurrent calls for free. Need more? Additional capacity is $8 per concurrent
  call per month.
- Enterprise plans offer custom concurrency starting at 50+ calls.