slug: reviews-io
provider: REVIEWS.io
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Software & Technology
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 3
edges:
- tag: Company Reviews
  spec_file: reviews-io-company-reviews-api-openapi.yml
  capability_id: BC-430.50
  capability_id_l1: BC-430
  capability_name: Customer Feedback Management
  confidence: 0.75
  evidence: 'GET /merchant/reviews  retrieveCompanyReviews  Retrieve company reviews; schemas: CompanyReviewsResponse,
    CompanyReview'
  reason: Retrieval of verified customer reviews about the company is voice-of-customer / feedback collection,
    which maps to Customer Feedback Management. Some chance a grader would place review UGC under marketing
    content instead, hence 0.75.
- tag: Invitations
  spec_file: reviews-io-invitations-api-openapi.yml
  capability_id: BC-430.50
  capability_id_l1: BC-430
  capability_name: Customer Feedback Management
  confidence: 0.75
  evidence: POST /merchant/invitation  queueCompanyInvitation  Queue a company review invitation
  reason: Queuing and listing review invitations is the solicitation mechanism of a voice-of-customer
    / survey programme, i.e. customer feedback management rather than a technical concern.
- tag: Ratings
  spec_file: reviews-io-ratings-api-openapi.yml
  capability_id: BC-430.50
  capability_id_l1: BC-430
  capability_name: Customer Feedback Management
  confidence: 0.7
  evidence: GET /stats/all  retrieveReviewStatistics  Retrieve basic review statistics; GET /ugc  retrieveUserGeneratedContent
  reason: Aggregated product ratings and review statistics are the measurement side of a review/voice-of-customer
    programme. Moderate confidence as the UGC retrieval could also serve marketing content display.