slug: revinate provider: Revinate generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Travel & Hospitality min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 2 edges: - tag: Hotels spec_file: revinate-hotels-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.8 evidence: GET /hotels/{hotelId}/reviews getReviewsByHotelId; GET /hotels/{hotelId}/surveyemailstats Get survey email statistics for hotel; GET /hotels/{hotelId}/topiccategoriessnapshot Get category level sentiment analysis for hotel reason: Despite the 'Hotels' tag string, the operations retrieve guest reviews, review snapshots, sentiment analysis and survey email statistics for a hotel — reputation and guest-feedback management (voice-of-customer). Some ambiguity only because competitor review streams also touch competitive intelligence. - tag: Reviews spec_file: revinate-reviews-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.8 evidence: GET /reviews listReviews Get Reviews; 'Revinate's structured review data API ... hotel reviews across 100+ review sites, with key metrics (review counts, average ratings), sentiment analysis' reason: Operations retrieve structured guest reviews with ratings and sentiment for offline analysis — voice-of-customer / guest feedback and reputation management. Clear capability; minor ambiguity between feedback management and market intelligence.