slug: ringcentral
provider: RingCentral
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Telecommunications
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 8
edges:
- tag: Role Management
  spec_file: ringcentral-role-management-api-openapi.yml
  capability_id: BC-620.20
  capability_id_l1: BC-620
  capability_name: Identity & Access Management
  confidence: 0.85
  evidence: createCustomRole  Create Custom Role; assignMultipleUserRoles  Assign Multiple User Roles;
    schemas RoleResource, PermissionIdResource, AssignedRoleResource
  reason: Operations create, update and assign user roles and permissions for accounts and extensions
    — role-based access administration, which is Identity & Access Management.
- tag: Automatic Location Updates
  spec_file: ringcentral-automatic-location-updates-api-openapi.yml
  capability_id: BC-2700.40
  capability_id_l1: BC-2700
  capability_name: Emergency Services Management
  confidence: 0.82
  evidence: GET /restapi/v1.0/account/{accountId}/emergency-locations listEmergencyLocations List Emergency
    Locations; schemas ERLLocationInfo, EmergencyAddressType, emergency-address-auto-update tasks
  reason: The operations manage emergency response locations and automatic emergency-address updates per
    user/device/switch — the E911 location-delivery obligation. That is squarely Emergency Services Management
    under telecom regulatory compliance. Slight discount because part of the surface is device/switch
    administration.
- tag: SCIM
  spec_file: ringcentral-scim-api-openapi.yml
  capability_id: BC-620.20
  capability_id_l1: BC-620
  capability_name: Identity & Access Management
  confidence: 0.8
  evidence: POST /scim/v2/Users  scimCreateUser2  Create User; DELETE /scim/v2/Users/{scimUserId}  scimDeleteUser2  Delete
    User
  reason: SCIM endpoints provide automated user account provisioning, update and deprovisioning from an
    external identity provider — joiners-movers-leavers identity lifecycle. Some ambiguity between generic
    IAM and tenant identity federation framing, hence 0.8.
- tag: User Permissions
  spec_file: ringcentral-user-permissions-api-openapi.yml
  capability_id: BC-620.20
  capability_id_l1: BC-620
  capability_name: Identity & Access Management
  confidence: 0.8
  evidence: checkUserPermission Check User Permission; readAuthorizationProfile Get Authorization Profile;
    schemas AuthProfileResource, PermissionCategoryResource, RoleIdResource
  reason: Operations read authorization profiles, enumerate the permission dictionary and check a user's
    permission — access-rights administration and authorisation checking, i.e. identity & access management.
  recovered_from: sweep-20260828T235257Z-edges.json
- tag: Subscriptions
  spec_file: ringcentral-subscriptions-api-openapi.yml
  capability_id: BC-4270.80
  capability_id_l1: BC-4270
  capability_name: Webhook & Event Subscription Management
  confidence: 0.75
  evidence: POST /restapi/v1.0/subscription  createSubscription  Create Subscription; schemas WebhookDeliveryMode,
    NotificationDeliveryModeRequest, PubNubDeliveryMode
  reason: Despite the commercial-sounding tag, the delivery-mode schemas show these are event-notification/webhook
    subscriptions, matching Webhook & Event Subscription Management. Some risk that this is judged pure
    plumbing rather than a capability.
- tag: Webinar Subscriptions
  spec_file: ringcentral-webinar-subscriptions-api-openapi.yml
  capability_id: BC-4270.80
  capability_id_l1: BC-4270
  capability_name: Webhook & Event Subscription Management
  confidence: 0.75
  evidence: POST /webinar/notifications/v1/subscriptions  Create Webinar Subscription; schemas CreateWebhookSubscriptionRequest,
    WebhookDeliveryMode, NotificationDeliveryMode
  reason: Despite the business-sounding tag, these operations manage the lifecycle (create/renew/cancel)
    of outbound event notification subscriptions with webhook, WebSocket and PubNub delivery modes — webhook
    and event subscription management, not webinar commerce.
- tag: Call Queues
  spec_file: ringcentral-call-queues-api-openapi.yml
  capability_id: BC-430.30
  capability_id_l1: BC-430
  capability_name: Contact Centre Operations Management
  confidence: 0.7
  evidence: '"Assign Multiple Call Queue Members", "Get Call Queue Overflow Settings", schema "CallQueueServiceLevelSettings"'
  reason: ACD call queues with agent membership, service-level and overflow settings are the operational
    configuration of contact-centre telephony routing, which BC-430.30 explicitly covers ('contact centre
    running, workforce management, telephony').
- tag: Phone Numbers
  spec_file: ringcentral-phone-numbers-api-openapi.yml
  capability_id: BC-2640.30
  capability_id_l1: BC-2640
  capability_name: Numbering Resource Management
  confidence: 0.7
  evidence: POST /restapi/v2/accounts/{accountId}/phone-numbers/bulk-add  addNumbersToInventoryV2  Add
    Numbers to Inventory; PATCH .../phone-numbers/{phoneNumberId}  assignPhoneNumberV2  Assign Phone Number
  reason: Operations maintain an inventory of telephone numbers and assign/replace/delete them against
    accounts and extensions — stewardship and assignment of telephone numbering resources. Moderate confidence
    because it is customer-account-level number administration rather than regulator-granted range management.