{ "$schema": "https://json-schema.org/draft/2020-12/schema", "$id": "https://raw.githubusercontent.com/api-evangelist/riskified/main/json-schema/riskified-claim-create-response-excluded-schema.json", "title": "Claim_Create_Response_Excluded", "description": "Decline Claim Response", "x-generated": "2026-10-14", "x-method": "derived", "x-generator": "derive-json-schema.py", "x-source": "openapi/riskified-policy-protect-refunds-returns-openapi.yml#/components/schemas/Claim_Create_Response_Excluded", "type": "object", "properties": { "claim": { "type": "object", "properties": { "id": { "type": "string", "description": "The unique identifier for the claim." }, "decision": { "type": "string", "enum": [ "excluded" ], "description": "Textual status describing the result of Riskified’s claim analysis. \n\n**Always 'excluded' if Riskified excluded the claim from both analysis and statistics due to filters, etc.**" }, "decision_reason": { "type": "string", "description": "Additional context on Riskified’s decision. This can be customizable based on merchant needs.\n\n Some example values are: \n - `order not found`\n - `duplicate`\n - `filtered`" }, "followed_action": { "type": "string", "description": "Any secondary actions that Riskified recommends in response to the claim. This can be customizable based on merchant needs. Some example values are:\n\n - `warning_1`\n - `warning_2`\n - `handling_fee`" } } }, "warnings": { "type": "array", "items": { "type": "string", "description": "Examples of the values are 'order not found 450789469', 'duplicate to claim 53953819'" }, "description": "A string of text that highlights any issues seen in the API call. **It’s expected this will be null for the majority of analyzed claims.**\n\nSome issues that can be highlighted in this field may include, but not limited to:\n- `order not found` - the order listed in the API call cannot be found in Riskified’s system\n- `duplicate to claim` - the claim submitted is a duplicate of a previously submitted claim\n- `claim filtered from analysis` - claim not analyzed due to exclusion filters in place in Riskified’s system\n- `order is older than 180 days` - the original order was placed more than 180 days before the claim was submitted, and therefore, the claim is not subject to analysis." } } }