aid: robylon
name: Robylon AI
description: Enterprise AI customer-support platform spanning voice, WhatsApp, chat, email, social media
  and ticketing. The platform runs AI agents against a customer knowledge base with configurable personas,
  model selection, human-agent handover and assignment logic, and its APIs let external systems interact
  with Robylon and trigger workflows including voice and outbound automation. Documentation is public
  and extensive and the docs host serves both an llms.txt index and an unauthenticated MCP server; what
  is not published is a machine-readable contract for the product API itself.
url: https://raw.githubusercontent.com/api-evangelist/robylon/refs/heads/main/apis.yml
created: '2026-08-20'
modified: '2026-08-20'
specificationVersion: '0.23'
tags:
- Customer-Support
- AI Agents
- Conversational AI
- Voice
- WhatsApp
- Chat
- Email
- Ticketing
- Contact Center
- Workflow-Automation
tags_raw:
- Customer Support
- AI Agents
- Conversational AI
- Voice
- WhatsApp
- Chat
- Email
- Ticketing
- Contact Center
- Workflow Automation
apis:
- aid: robylon:robylon-platform-api
  name: Robylon Platform API
  description: 'Lets external systems interact with Robylon and trigger workflows, including voice and
    outbound automation. Operations are not enumerated here: no OpenAPI or other machine-readable contract
    is served, so nothing is asserted about the operation surface.'
  humanURL: https://guides.robylon.ai/
  baseURL: https://www.robylon.ai
  tags:
  - Customer-Support
  - AI Agents
  - Workflow-Automation
  tags_raw:
  - Customer Support
  - AI Agents
  - Workflow Automation
  properties:
  - type: Documentation
    url: https://guides.robylon.ai/
  - type: LlmsText
    url: https://guides.robylon.ai/llms.txt
common:
- type: Website
  url: https://www.robylon.ai
- type: DeveloperPortal
  url: https://guides.robylon.ai/
- type: Documentation
  url: https://guides.robylon.ai/
- type: APIReference
  url: https://guides.robylon.ai/
- type: LlmsText
  url: https://guides.robylon.ai/llms.txt
- type: MCPServer
  url: https://guides.robylon.ai/mcp
- type: GettingStarted
  url: https://guides.robylon.ai/index.md
maintainers:
- FN: Robylon AI
  url: https://www.robylon.ai
x-evidence:
  round: '2026-08-20'
  admitted_from: Direct request to info@apievangelist.com from Akash G M, Growth Team at Robylon AI, asking
    to be indexed and offering to supply whatever artifacts would help.
  verified_2026_08_20:
    www.robylon.ai: 200, 102,466b; an invented path returns 404, so the host discriminates.
    guides.robylon.ai: 200, 250,163b of real documentation.
    llms.txt: 200 text/plain 8,883b, plus llms-full.txt at 125,053b.
    mcp: /.well-known/mcp.json 200 application/json; POST tools/list to /mcp returned 200 text/event-stream
      with real tools, anonymously.
    user_agent_check: Every request run twice, with a default client user-agent and with a browser user-agent.
      Byte-identical both ways — Robylon filters nobody.
  no_openapi: 'No OpenAPI, apis.json or other machine-readable contract found on either host. Probed the
    docs-platform conventions as well as the obvious paths: /openapi.json, /references/openapi.yaml, /openapi/api-reference.json,
    /api-reference/introduction — all 404. Nothing derived or modelled; the single API entry asserts no
    operations because none are readable.'
  mcp_scope_note: The MCP server is real and unauthenticated, and it is a Mintlify DOCUMENTATION server
    — its tools search the docs corpus. None create a ticket, place a call or trigger a workflow. An agent
    can learn how to integrate Robylon through MCP but cannot transact with it.
  defect_to_report: The MCP descriptor advertises https://robylonai.main-kill-isr.mintlify.me/mcp — a
    Mintlify PREVIEW hostname — while the endpoint actually answers at guides.robylon.ai/mcp. Any agent
    following the descriptor is pinned to a vendor preview host Robylon does not control.