specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: RoomKeyPMS
providerId: roomkeypms
created: '2026-07-03'
modified: '2026-07-03'
reconciled: false
tags:
- Hospitality
- Hotel Technology
- PMS
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of RoomKeyPMS. RoomKeyPMS is contract-priced SaaS (quote-based,
  sized by property/room count and modules enabled) rather than a
  usage-metered API - the REST API (Reservation Data, POS, Statistics) is
  bundled into the property's platform subscription with no separately
  published per-call or per-token rate. The dominant cost lens for a hotel is
  therefore the platform subscription plus optional add-ons (Pulse AI
  marketing, Embedded Payments processing fees, Capital financing, additional
  supported interfaces such as PBX/POS/door-lock connectors, some of which
  carry their own vendor fees per RoomKeyPMS's supported-interfaces
  documentation). No numeric vendor rates are reconciled here.
notes: >-
  RoomKeyPMS does not publish public per-unit pricing for the platform or the
  API. Verify current packaging and any integration-specific fees with
  RoomKeyPMS sales/support. This file models the cost/allocation shape, not
  confirmed invoice line items.
sources:
- https://roomkeypms.com/pricing/
- https://roomkeypms.com/roomkeypms-rest-api/
- https://support.roomkeypms.com/a/518974-supported-interfaces-for-roomkeypms
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: RoomKeyPMS
serviceCategory: Hospitality Property Management System
billingModel:
  pricingCategory: Subscription / Contract
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Adjustment
focusColumns:
  ServiceName: RoomKeyPMS
  ServiceCategory: Hospitality Technology
  ProviderName: RoomKeyPMS
  PublisherName: RoomKeyPMS
  InvoiceIssuerName: RoomKeyPMS
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingCategory: Subscription
meters:
- name: platform_subscription
  description: Contract-priced PMS subscription, sized by property/room count and modules enabled. Not usage-metered per API call.
  unit: contract
  aggregation: flat
  dimensions:
  - property
  - modules
- name: third_party_interface_fees
  description: Optional per-vendor fees for supported interfaces (PBX, POS, door locks, channel managers, WiFi, RMS, reputation platforms) documented as sometimes carrying additional cost beyond the base PMS.
  unit: currency
  aggregation: sum
  dimensions:
  - property
  - interface_vendor
- name: payment_processing_volume
  description: Transaction volume processed through RoomKeyPMS Payments (USA) or Stripe (Canada/Australia) for guest folio charges, including those posted via the POS API.
  unit: currency
  aggregation: sum
  dimensions:
  - property
  - payment_method
principles:
- name: Visibility
  description: Use the Reservation Data and Statistics (Receipts) APIs to surface reservation, occupancy, and transaction activity per property for cost and revenue reporting.
- name: Allocation
  description: Map platform subscription and interface fees to individual properties in a multi-property/chain deployment.
- name: Optimization
  description: Consolidate supported interfaces where possible to avoid stacking multiple third-party integration fees on top of the base PMS subscription.
- name: Accountability
  description: Confirm with RoomKeyPMS sales whether API access, additional interfaces, or Capital financing carry incremental charges before committing a property to them.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com