{ "text": "Customer spoke to Erlich previously", "type": "text_note_created", "policyholder_id": "00000000-0000-0000-0000-000000000001", "created_at": "2022-10-16T10:12:02.872Z", "requested_by": { "type": "user", "id": "00000000-0000-0000-0000-000000000001" } }