# Route

> Route is a post-purchase platform for e-commerce brands, offering package protection (shipping insurance), AI-driven returns, and real-time order tracking for merchants and their shoppers. Route is backed by Craft Ventures.

This llms.txt was generated by the API Evangelist enrichment pipeline from the provider's public surface (apis.yml + verified provider pages). It is not published by Route.

## Product
- [Route home](https://route.com): Post-purchase platform — package protection, tracking, returns.
- [Package protection](https://route.com/package-protection): Shipping protection / insurance for merchants and shoppers.
- [Tracking](https://route.com/tracking): Real-time order and package tracking.
- [Returns](https://route.com/returns): AI-driven returns to cut refunds, reduce shipping trips, and prevent returns fraud.
- [Pricing](https://route.com/pricing): Access the full Route platform at no monthly cost.

## Developers
- [Developer documentation](https://docs.route.com): Route API documentation (hosted on Stoplight).

## Support
- [Help Center](https://help.route.com): Track packages, file claims, manage returns, troubleshoot integrations, and access billing support.
- [Privacy](https://route.com/privacy): How Route collects, uses, and protects personal data for merchants and shoppers.