{ "opencollection": "1.0.0", "info": { "name": "Salesforce Knowledge Management REST Articles Suggestions API", "version": "59.0.0" }, "request": { "auth": { "type": "oauth2", "flow": "authorization_code", "authorizationUrl": "https://login.salesforce.com/services/oauth2/authorize", "accessTokenUrl": "https://login.salesforce.com/services/oauth2/token", "credentials": { "clientId": "{{clientId}}", "clientSecret": "{{clientSecret}}" } } }, "items": [ { "info": { "name": "Suggestions", "type": "folder" }, "items": [ { "info": { "name": "Get Suggested Articles", "type": "http" }, "http": { "method": "GET", "url": "https://{instance}.salesforce.com/services/data/v59.0/support/suggestedArticles", "params": [ { "name": "channel", "value": "", "type": "query", "description": "The channel for the suggested articles" }, { "name": "subject", "value": "", "type": "query", "description": "Case subject text used for article suggestion" }, { "name": "description", "value": "", "type": "query", "description": "Case description text used for article suggestion" }, { "name": "limit", "value": "", "type": "query", "description": "Maximum number of suggestions to return" } ] }, "docs": "Returns knowledge article suggestions based on case subject, description, or a search query. Used to surface relevant articles during case creation." } ] } ], "bundled": true }