{ "opencollection": "1.0.0", "info": { "name": "Salesforce Service Cloud Salesforce Chat REST Accounts Cases API", "version": "59.0" }, "request": { "auth": { "type": "apikey", "key": "X-LIVEAGENT-API-VERSION", "value": "{{X-LIVEAGENT-API-VERSION}}", "placement": "header" } }, "items": [ { "info": { "name": "Cases", "type": "folder" }, "items": [ { "info": { "name": "Salesforce Service Cloud Get Case object metadata", "type": "http" }, "http": { "method": "GET", "url": "https://{hostname}/chat/rest/sobjects/Case" }, "docs": "Retrieves basic metadata and recently created cases for the Case sObject type." }, { "info": { "name": "Salesforce Service Cloud Create a new case", "type": "http" }, "http": { "method": "POST", "url": "https://{hostname}/chat/rest/sobjects/Case", "body": { "type": "json", "data": "{}" } }, "docs": "Creates a new case record with the specified field values for tracking customer service issues." }, { "info": { "name": "Salesforce Service Cloud Get a case by ID", "type": "http" }, "http": { "method": "GET", "url": "https://{hostname}/chat/rest/sobjects/Case/:caseId", "params": [ { "name": "caseId", "value": "", "type": "path", "description": "The Salesforce ID of the case" } ] }, "docs": "Retrieves a single case record by its Salesforce ID, including all accessible fields." }, { "info": { "name": "Salesforce Service Cloud Update a case", "type": "http" }, "http": { "method": "PATCH", "url": "https://{hostname}/chat/rest/sobjects/Case/:caseId", "params": [ { "name": "caseId", "value": "", "type": "path", "description": "The Salesforce ID of the case" } ], "body": { "type": "json", "data": "{}" } }, "docs": "Updates specified fields on an existing case record." }, { "info": { "name": "Salesforce Service Cloud Delete a case", "type": "http" }, "http": { "method": "DELETE", "url": "https://{hostname}/chat/rest/sobjects/Case/:caseId", "params": [ { "name": "caseId", "value": "", "type": "path", "description": "The Salesforce ID of the case" } ] }, "docs": "Deletes a case record by its Salesforce ID." } ] } ], "bundled": true }